Being a patient at Simply Wellness Kingsway location since 2017 has been an amazing experience all…read morearound. My family Dr. ( Dr. Kamath ) at the clinic is amazing, although I am sad to know he is retiring and moving away in 9 days. The medical office assistants are kind and helpful, and the clinic manager has been amazing. All of this has been a very welcome change, especially since my last experience of 10 years + with a different very negligent Dr. and abusive receptionist. Hats off to Dr. Kamath, Monica and the entire team at Simply Wellness Medical, Kingsway location.

Hands down the best doctors office I have ever been to in metro Vancouver. The waits are…read morereasonable, the doctors actually seem to care, and the office itself is clean and modern. They also offer a number of tele medicine options since the pandemic started which has been incredibly convenient.

Parents recommended this doctor. At least when you make an appointment, you don't have to wait…read morelong. I try to avoid doctors as much as possible because I hate getting sick. But overall, its not bad. The older Dr. Lee rarely comes in and now its his son who is the main doctor here. Also, its a good thing that this doctor is young. So I don't have to worry about him retiring any time soon.

Definitely giving Dr. Lee a "0 star" rating on Yelp if I could. Although Dr. Lee does speak…read moreCantonese, if you're looking for a caring, compassionate, and patient doctor (I don't see who wouldn't), Dr. Lee is not the one for you. Yesterday, my mom and I took my grandma to see Dr. Lee. We had to wait 1.5 hours, including 10-15 minutes in the patient room (though my grandma did come into the office 15 minutes late) just for a 10-minute meeting with him. I heard from my mom that her friends have to wait 2 hours. That is just ridiculous. Shortly after my mom and I arrived, the waiting room started filling up with more people 'til the whole room was full. The receptionists need to do a better job of organizing patients' appointments and spacing enough meeting time with the doc so that there isn't an overfill. Accepting "drop-ins" as well doesn't help! When we finally saw Dr. Lee, I was really appalled by his lack of care, patience, and attention to my grandma. All his movements were really brisk and loud, like typing (more like tapping) the keys on his laptop, sifting through papers, etc. I could tell that he didn't want to be there. I scowled at him though he didn't see my expression (nor would he most likely care). According to my grandma, he only wants to address one health problem per patient visit and unfortunately, my grandma brought up another health problem first. Though toward the end of the visit, my mom and I told Dr. Lee how we think my grandma may have a mental health disorder and that we were advised by a mental health worker to get him (my grandma's family doctor) to make a lab referral to get her checked, he said that we should handle one health problem at a time (without making eye contact--how rude!) and to come back next time. HELL NO are we coming back to wait an infinity to see him!! After my mom and I insisted about my grandma's mental condition, Dr. Lee said that we just need to give the mental health worker's number to him. He left it at that with no further explanation and left the room. His apathy toward my grandma (and his other patients) is disheartening. I'd never want him to be my family doctor. I wanted to scream in his face. My mom said that when she saw him 30 years ago, in the 1980s, (when he was working in Vancouver's Chinatown), he was a much better doctor and actually made eye contact with his patients. Don't know what happened to him now. Patient fatigue? Growing hatred toward his job? Even his wife, one of his receptionists (he has two) was brisk and didn't seem to care much about what the patients had to say. She interrupted me several times and seemed really impatient. Dr. Lee is not a doctor to be trusted but sadly, it's hard to find Cantonese-speaking doctors in Vancouver as they all seem to be filled up with patients. He seemed to handle everything really hurriedly, didn't make eye contact with my grandma, my mom, nor me, and wanted to be out the door ASAP. From what my mom and her friends have said, he is an impatient and uncaring doctor. One of my mom's friends switched doctors as a result (I'd too if I was in her position). Dr. Lee has failed in his duty to be a doctor. If you can avoid him, please do. But if you have no choice but to see him, I warn you that he may ruin your day.

We are here to see Dr. Jordan Lee. He doesn't speak Cantonese fluent. For us it doesn't matter…read more Jordan is my parents doctor. He is caring and good from what they told me. We were referred over from a retiring doctor. Nice receptionist. Wait can be long. I mean very long. Over 1 hr of appointment time

Wish there was a no star option. The reception have always given me and all my family members a…read morehard time. They are rude and have no common sense. I will never see Dr Leung again due to his staff at the front. I was previously seen with Dr white who sold his practice to Dr Leung and that is why I started seeing him. Everytime Im there i wait 25-45 minutes and im certain the reception staff is racist. I do not recommend this office rude staff!

I am so pleased that my daughter was referred to Dr. Farah Kassam for her acne treatment. Dr…read more Kassam was compassionate, kind and knowledgeable and my daughter is so much more confident now that her acne is gone.

I am so tired of this clinic and staffs ! Dr Kara Jansen…read more was extremely unprofessional, negligent and dismissive with me. Very hard to book an appointment with her , she is never available in person and if you book through phone call she will never call on time. Ive missed endless appointments waiting for her to call and even after complaining with staff nothing changed. There's no commitment. I ended up sick waiting for help that never came! Please be very careful with that person which in my opinion can never be treated as a doctor!!! Renata Rosino

I don't think this should be called a "Walk In Clinic". I have gone in twice this week and both…read moretimes was turned away. "Today, the doctor is only seeing his clients." Calling your place a "Walk In Clinic" gives people false hope if they're going to be turned away, which leaves them frustrated and disappointed.

Please beware of this clinic. I went there for horrible back pain and the dr. Referred me to get a…read moremri then sent me away with no medication for the pain of course. After nearly 5 months the pain was debilitating so with no help from the dr. I decided to pay $950.00 at a private clinic to get the MR I but when I faxed the private clinic they informed me the dr. Had filled the MR I form incorrectly. When I contacted the clinic they refused to do anything. Thankfully I found another dr. But because I had waisted 5 months waiting for a call that would would never come I couldn't wait any longer and paid at the private clinic. First time I've had to pay for medical care in my own country. Disgraceful

Yes, the wait was long. But they squeezed me in even though they weren't taking walk-ins anymore…read morebecause they could see how badly I needed a check up. Dr. Rondeau was wonderful, totally receptive to my webmd research (lol) and knew exactly what I needed. He also had a student in the room with him for training, and was so kind and educational.

This clinic is filthiest of them all. Even in comparison to the next filthy Sunshine Clinic on East…read moreHastings. The reception staff I dealt with is rude, inept, incompetent, careless attitude and disgusting horrendous customer service. To make the experience at this clinic even more unbearable is THAT even with an appointment they make you wait an extra 1 hr to 2 hr in that disgusting waiting area. And after all the waiting most times STANDING because there are only 4 chair for the dozen people waiting with you to deal with dr Rondeau who rushes through with you (2 minutes max) before he politely tells you to come back for anything else your poor health may be enduring. Come back again he says as he rushes you out and goes on with his day. Meanwhile you have to wait another week(because your personal time means nothing to them) for another appointment, wait another hour or two in that disgusting waiting room for him to grant you another 2 minutes again of his valuable superior time. How devastating it feels as you watch that this dr doesn't care if you may be in pain. Feels horrible to deal with a doctor that is supposedly a professional that took an oath to be caring in his profession as a doctor. Specially now that is official they are shutting down the clinic he is becoming truly more vulgar in how he dismisses you as patient. Also as important is floors, halls, handles, chairs, bathroom in this clinic have never been wiped or moped or disinfected because the scum on those floors and around is old filth/scum. Management at this clinic should be embarrassed to call themselves doctors.

I have been coming to this clinic for years and the MOAs are very helpful and friendly (9/10…read moretimes!). I have been seeing Dr. Hanam for years. He is very caring and takes his time with each person. I am aware that often you have to wait and sometimes it's a long wait but I plan for this but you know when it's your turn, you will get his full and undivided attention. I never feel rushed with him. I think I'd rather that than a doctor who is on time but feels rushed. I always have a phone call now if I don't need to come to the office because then I can go about my business and just take the call when it comes in.

I have been coming to this clinic for years and consider myself extremely lucky to have Dr. Leung…read moreas my family doctor! The MOA's on staff can be a little snappy, but I don't doubt that they have a lot of difficult people to deal with on a daily basis. But other than that, Dr. Leung has always made me feel extremely comfortable and has legitimately listened to my concerns without brushing me off/trying to rush to the next patient. I have always been treated with the utmost respect and been granted referrals when I have asked; or been given a logical explanation if my request was not able to be granted. If anyone is looking for a family practice in the Champlain 'hood, I would highly recommend Dr. Leung and the rest of the staff at Collingwood Medical!

My experience there was quite negative. As a 70 year old man their regime bordered on being…read moreabusive. Dr. Polyakov was smug, dismissive and demonstrated an obvious lacking in compassion and caring. He prescribed 2 tablespoons of Metamucil and 2 litres of water per day! At one point I told him things weren't working out and it was becoming very painful. He said, "then drink 2 litres of water" (obviously his bladder was in better shape than mine). Over 6 months nothing he prescribed improved my condition; in fact, it made it worse. All my concerns fell on deaf ears. I eventually quite his program and am now waiting for surgery.

My experience today was that the clinic and doctor were professional, punctual, efficient, polite,…read moreand exceeded my expectations with respect to a diagnosis and explanation. I had no problem reaching someone on the phone when I needed to reschedule. I appreciated that masks are required. MSP fully covered my appointment.