What a horrible clinic. After checking out their website and creating an account, I went to their…read moreonline portal to arrange an appointment. Despite requiring an in-person visit, the only choice was by telephone. So, I agreed to that. On the day, I talked with the doctor and he said I'd have to come in (I know) and see him. So, I tried to make an appointment. The portal was useless. So, I called the front desk through the "make an appointment" number. No one answered. I left a message. I never heard back. This place sucks. Do yourself a favor and look elsewhere for a medical clinic.

Slightly confusing to find the clinic, especially considering that I'm at the Marine station all…read morethe time. When you take the stairs beside Starbucks, the first clinic you see once you hit the 2nd floor is the one you're looking for. It's not clear because they share space with Kore Chiropractic - you know you're in the right place if you see the Kore logo. When you pass through the doors, the Kore receptionist is on the left and the medical clinic receptionist is on the right. I've only been there once so far, but I didn't have any issues with either of the receptionists I dealt with as opposed to other reviews. I even had a good laugh with one of them about how the office was hard to find. Dr. Cubra was amazingly kind. I felt a little bit rushed, but who can blame GPs for their time constraints. And he was admittedly patient with all my questions, even those I asked him as he was on his way out the door. After meeting with him, I felt I was finally on my way to a solution for my shoulder pain. Thanks, Dr. Cubra!

Dr. Kam's the man! When you're not feeling well anyway. He's energetic, witty and willing to listen…read moreto your concerns. Vivian the recep's accommodating and helpful. Seating in both waiting area and consultation rooms can be better. Parking available in the back. Unfortunately, they're not accepting new patients at the moment.

This is not a regular doctor's office, but part of the UBC students' training. About 10 doctors,…read moreone nurse (for pap exams), one dietician are here, to supervise the students. As a result, each appointment starts with the student coming in and asking about your symptoms. She may perform small exams as she fees fit, then go confer with your doctor. Then, they both come in and offer prescriptions or whatever is necessary. I like this because I get a thorough inspection and the student usually narrates what she is doing (feeling the lymph nodes, etc.). I happened to go twice a month apart, and the student was different. So, this setup is not for people who want to see one doctor quickly and get out. Apparently, they are funded by the government by how many patients are registered there, as opposed to the usual offices being reimbursed per patient visit. This is why they ask patients to always come to them, and not go to walk-in clinics. I have been able to book an appointment with my doctor the day I call. If he is not available, they offer an appointment with another one of the doctors. The official address lists it as on Oak St, but it is deep inside the hospital complex, so it's easier to get to from the parking lot entrance on Heather at 29th Ave. Follow the sidewalk on the north side. It's the building after the first crosswalk. Go up the ramp on the corner.

Wonderful family clinic that treats based on the current research. Dr. Marhin is always willing to…read moretake the extra time to answer all my questions and it is nice to have female residents to do my pap exams. My daughter is very comfortable and likes coming as well. Sometimes the exams take a bit longer because of the teaching setting, but as a plus I can always get in within a day or two to see a doctor, even if not my own another is on call on Saturdays. They are now located on Broadway at Willow and there is parking available on the roof.

I am so pleased that my daughter was referred to Dr. Farah Kassam for her acne treatment. Dr…read more Kassam was compassionate, kind and knowledgeable and my daughter is so much more confident now that her acne is gone.

I am so tired of this clinic and staffs ! Dr Kara Jansen…read more was extremely unprofessional, negligent and dismissive with me. Very hard to book an appointment with her , she is never available in person and if you book through phone call she will never call on time. Ive missed endless appointments waiting for her to call and even after complaining with staff nothing changed. There's no commitment. I ended up sick waiting for help that never came! Please be very careful with that person which in my opinion can never be treated as a doctor!!! Renata Rosino

Walked by this clinic and heard one of the two Asian receptionists yelling angrily at an old Asian…read morelady. Not sure what the problem was since they were speaking in Chinese but when your receptionist is acting that rude there's something obviously wrong. Respect your elders. It's really awkward because it's connected to other clinics by a small hallway and I could still hear her while next doors. Oh wait it's something about a no-show. Only word I could understand. Still, if she's loud enough that I can hear her next door you really should work on getting a new receptionist.

I was one of Dr's Su's first patients and she is the best. She saved my life last year when I was…read morediagnosed with a very aggressive form of Cancer. I am in remission today because of her. I am so lucky to have her as my primary physician!

Dr. Su had been my doctor for a long time, but she doesn't work often and you have to book your…read moreappointment in advance.

Moving here to Vancouver from the States 18 months ago, I had no idea how the Canadian, or the…read moreprovincial BC medical system worked, nor did I have a GP here for myself or my family. I was SO lucky to be referred to Dr. Brian Yau here (and lucky that he was taking new patients, too). In the past, when I lived in Seattle, it took me a while to find doctors and dentists that I "clicked" with. I always felt that it takes a team effort - me and my doctor, - to be most effective in my staying/being healthy. So it's critical that I'm comfortable with my doctor to talk openly with him or her. It's in my best interest to "click" with him/her. And it's critical that he/she be knowledgeable, receptive, accessible and helpful. Bonus if the office staff is friendly and works with me and my schedule. Dr. Yau and his office staff are all these things, and more. They've fit me in the Dr's schedule ASAP when I needed to be seen. Dr. Yau is working with my WA doctors to follow up on past conditions and provide continuity of care. He takes the time to patiently go over all the many ways the system here differs from that in the States, and helps me navigate my way here re: blood work, referrals to other medical specialists, etc. He's also been incredibly helpful for my daughter, too. Another bonus here: Dr. Yau is incredibly prompt. (I always get irked when kept waiting and waiting, appointment after appointment, at doctors' and dentists' offices. It's as if my time isn't respected at all. Sure, once in a while is understandable but when it happens regularly, it really rubs me the wrong way). Dr. Yau has always seen me within 5 minutes of our appointment time. To me, that is yet another sign that he cares about his patients. I can't say enough good things about Dr. Yau and the office staff here. My only caveats (which are admittedly minor): no free parking or validated parking here, and no wi-fi in the office (bummer). Otherwise, this practice here is stellar. I consider myself super lucky to be a patient here.

I started as a patient of Dr. Nguan while she was on maternity leave and ended up seeing her locums…read morewho were all great. Then I met Dr. Nguan and she is one of the most kind hearted Dr's I have ever been to! It took me years to find a Dr that would take on new patients and to luck out and find the most amazing Dr in the city is just amazing! The reception is great, they are friendly and helpful. After being to a lot of clinics with extremely rude receptionists this really tips the scales in their favor! They always work with me to find an appointment that will suit my schedule which is really important for me since I don't live or work close to the office (but it's worth the travel!) I believe one of the locums I saw Dr. Bergman now works in the office as well so if you are looking for a male Dr he is also amazing!

Being a patient at Simply Wellness Kingsway location since 2017 has been an amazing experience all…read morearound. My family Dr. ( Dr. Kamath ) at the clinic is amazing, although I am sad to know he is retiring and moving away in 9 days. The medical office assistants are kind and helpful, and the clinic manager has been amazing. All of this has been a very welcome change, especially since my last experience of 10 years + with a different very negligent Dr. and abusive receptionist. Hats off to Dr. Kamath, Monica and the entire team at Simply Wellness Medical, Kingsway location.

Hands down the best doctors office I have ever been to in metro Vancouver. The waits are…read morereasonable, the doctors actually seem to care, and the office itself is clean and modern. They also offer a number of tele medicine options since the pandemic started which has been incredibly convenient.

The latest awesome addition to Little Mountain Medical Clinic is Dr. Melissa Ng. My former g.p. is…read moreretiring and I was put on a replacement list where I had no idea what quality of a doctor I would attract. My medical history has become very complicated and I was worried that no doctor would want to take on my case. From the moment I entered their practice I felt an incredible calm wash over me. Calming music fills the waiting area. The front desk staff are absolutely lovely and always pleasant. There is no room full of people waiting to be seen because the appts. are scheduled to ten minutes each. This is a win/win for both patients being seen on time and for the doctors not stressed out because numerous patients are waiting! As for Dr. Melissa Ng she was so welcoming. Upon meeting her, I felt a huge sigh of relief that I was finally in competent hands. She immediately questioned whether I had my pneumonia and shingles vaccinations and sent off a prescription to my local pharmacy. Dr. Ng followed through on test requests that were supposed to have been ordered and had not been. She is sharp as a tack yet totally empathetic and non-judgemental. We are systematically going through my medical issues and I feel that I have my health back under control. Dr. Melissa Ng is my miracle.

I've really warmed up to Dr. Cindy Lee. At first I wasn't…read moresure because I was really fond of my retired family doctor. But Dr. Cindy Lee has proven she is gentle, knowledgeable, and very professional. I'm very lucky to have her. The only problem with this clinic is that it's very hard to make an appointment. With being such a great doctor, everyone is trying to get a piece of her time. her usual online booking availability is a week away, by then most normal colds and flus would've been gone. You can try calling, but their calling system isn't hooked up the right way and it just takes you do a voice messaging system. I haven't tried emailing yet, but it might work! You honestly just have to keep trying? Once you've made an appointment, Dr. Cindy Lee is really great at being on schedule and you won't even wait long! Also, all the staff at Little Medical Mountain is so nice and so sweet! They're always just smiles and really enjoy patients! Ps. Becky, I love you!