If there was an option for 0 stars I would press it. They stole £100 from my bank account without any notice. As a student returning home and staying there for two nights with my partner (he's allergic to cats and couldn't therefore stay in the house) I am utterly disgusted. The manager was rude and unapologetic and accused us of opening the fire door which we didn't. Our room was on the very end next to the fire door which was mysteriously ajar when we got there. No alarm went off too. I would avoid this place like the plague. Having that amount of money taken on the day we arrived was a shock to my system and is the equivalent of two months to live on for me at uni. There was no notice or reason for why it was taken which means it is essentially theft and therefore illegal. The manager was rude and moved me to tears with his accusing tone, making me feel not only unwelcome but also like a criminal. If you're on a budget or a student like myself DO NOT STAY HERE. I don't want the same thing to happen to anyone else. I got my money back in the end but with no apology and the manager told my mother it was a "goodwill gesture" and that I was basically lucky that I got it back at all. I am so disappointed it is unreal. I have grown up beside the establishment and always went there for meals- now I never want to set foot in the pub or hotel ever again. Me and my father are taking it higher and I believe the case is being investigated. read more