Came here for a wedding last weekend. Firstly when we booked our hotel room, we were not told that the event would be held at a different venue at the site, which required us to travel from one to the other by taxi. The hotel does have its own taxi service, but there is only one vehicle, which means a lot of waiting.. The wedding was held at Warren Weir, which is a small building with a reception but no bar or ability to serve food to its residents. The room was very clean and well appointed. We also had a balcony. I was surprised that the pre wedding reception was held in the car park, so we all had to move out of the way as the cars began to arrive. It was truly ridiculous. It was also quite chilly but we weren't allowed to go into the building where the reception was taking place. When we were eventually able to go in, to our relief, the reception began and things got a lot better. Service was excellent and the food was very good. The wine flowed, although I'm sure this was down to the generosity of our hosts. Later one of the wedding party fancied a burger, and we had to take the taxi to the main hotel. We were treated very well when we got there, but it was all a bit of a pain. There was nowhere at Warren Weir for the wedding guests to get together after the lights went on when the music finished at midnight.
The next morning, we again had to drive to the main hotel for breakfast. The bride and groom and guests were milling around at Warren Weir waiting for transport. Really not good enough. But worse was to come. The entire wedding party was allocated a separate room at the hotel for breakfast, which begged the question as to why we couldn't have eaten where we'd stayed. The room was tiny, and packed with tables. The food ran out and there were no plates by the time we got there. The staff were absolutely useless, standing around doing nothing. By the time I got my own coffee, it was stewed and horrible. I grabbed a croissant and left in disgust. Considering I had paid extra for breakfast, I was unimpressed.
On the whole, apart from the wedding reception itself, my experience here was entirely underwhelming. It's a beautiful venue but the service and lack of organisation lets it down. The bride and groom were let down, and deserved better. read more