They were ok, but NOT OK now. We grew up with amazing caring veterinarians, in the Midwest who…read moretook care of all animals. What has happened? Apparently they have some incompetence when answering the phone and when asking a valid question, he cannot address a question then hangs up on you. I thought they were OK, but the unprofessional and uncaring treatment of a pet owner when calling for assistance and not helping is something we have never experienced. SORRY TO REPORT a BIG NO. Do NOT take your animals there.

I highly recommend Cannondale. I drive an hour to bring my two dogs to them. My older dog had a…read moreskin issue for over 6 years. My other vet had her on all kinds of medications and shots. I brought her to Cannondale, Dr. Stephanie researched it and came up with a simple solution of a bleach bath and 95% of her skin issue has disappeared. They don't push expensive medications. They don't make you come back continuously for no reason. I am very happy with them and I will continue to drive an hour to see them.

Excellent veterinarian and assistant. Very knowledgeable…read morecaring and upfront with procedures and cost. Very reasonably priced Quick appointments Definitely recommend

DO NOT EVER GO HERE!!!!!!!! They killed my poor baby back in May. They told me she just needed ONE…read moretooth out and decided WITHOUT PERMISSION to take out 10 teeth. She was 15 years old with cancer and before we even decided on taking out the one tooth, we asked him if she needed to be put down, that would be better. We didn't want her to suffer more. But instead he wanted to make money off my elderly mom. He took advantage of the situation. She trusted this POS vet because it was an emergency. My baby went into surgery and went straight into a coma for "2 days" (we don't really know because when i called to check i didn't get an update for these 2 days and when i called the guy told me i had no business calling) the vet and his assistant are beyond rude and only steal money from you. This POS dare charged my mom for the extra teeth and 2 days of "in care and then hit us "oh and she passed, what do you want to do with her". HEARTLESS!!!!!!! My baby girl was so spoiled and to have her die in the hands of this evil vet. He didn't even call to tell us to say she was in bad shape or anything. My baby died in pain, alone and scared. Do not trust this place with your baby. I still cry about it. No one should have this done to them and then get charged for something we didn't ask for.

My dog was recently neutered and it was such a great experience to just have a vet that put my mind…read moreat ease! My dog is on day two and is doing great!! Also the ladies in front are awesome, friendly and take great care of your pet!! Also their pricing is very good!! Five stars from us!!

My mom has brought our beagle in 4 times in the past month. Once to the emergency because she was…read morebreathing heavily. The dog is overweight. I would surmise that she was having a panic attack along with her false pregnancy which the vet also stated. Fine. They got the false pregnancy part right. My problem is this: The dog is itchy. Before they advise my mom to switch the dog food or try something less processed, or even change her shampoo and the soap used for her bedding etc, they inject her a bunch of times and prescribed her medication to eat with her food. --forever?! The dog is 4. They didn't investigate the cause of her itching at all. I feel like especially when you have elderly dog owners, there's some level of trust that you put in a veterinarian especially when dealing with dogs who are pre-disposed to certain things like allergies and weight gain. I took this dog to my home, to give her a little more attention and figure out why she was acting so sick, and within a week I stopped all her "anti allergy" medication, changed her food to a bland diet, found these giant tufts of fur missing, brought her to MY vet in New Haven, and found out she had a crazy infection from her scratching and biting at an old bug bite. I have antibiotics for 10 days, Antiseptic spray to clean up the area, a cone so she leaves the infected area alone, sample bland diets, flea and tick meds that I'll be giving her after this infection clears up, healthier treat samples, her nails are clipped and they squeezed out her abdomen which had gathered some liquid and was making her uncomfy. I have to bring her in to a follow up on 7 days so the vet can make sure That I am doing what I'm supposed to be doing to ensure she heals properly. In one visit. All of this in one visit. 250 bucks later. My mom has spent over 200 dollars each visit to this shitty ass vet office and I am APPALLED at their lack of attention to detail. If this was the result of a tick bite, or some other deadly insect my moms dog would have DIED and my mom would still be out over 600 Dollars for them to laugh and say, yea beagles get itchy. I don't think there is ANY excuse for a vet to miss this. Especially if I noticed within a week of observing her while working and doing a million other things. Chunks of fur gone, and NO ONE noticed ? Disgusting .

They killed our pup pup. Brought her in a few weeks ago for some breathing issues, "diagnosed" a…read morepossible infection. Performed bloodwork and X-rays; we were told all was fine. Prescribed multiple pills. Fast forward 2 weeks- things are critical, much worse; brought her back in. Redid tests, we were told all was fine. Represcribed pills even though our doggie wasn't eating so no chance of getting the pills into her. She died 12 hours later in our arms. Horrific experience that I wouldn't wish on my worst enemy.

Honest, caring, respectful staff. They do not take advantage of people who are in a vulnerable…read moreposition when their pets are ill. The Doctor is dedicated to taking care your pet without price gouging or prescribing hundreds of dollars worth of meds that don't work. I have been to vets who have not only ridiculously low overcharged me but have demonstrated they could care less. I was blessed to have found Monroe town & Country. Staff and Doc are always willing to give you advice over the phone instead of luring you in to charge for an unnecessary visit.

We've been going to Reid Veterinary Center for over 20 years and know our pets are in the best care…read morepossible. Both Dr. Reid and Dr. Brianna are extremely dedicated to every animal they treat, and always take the extra time to listen to any concerns we might have. They have been with us through surgeries, emergencies, guidance and wellness exams and always put our little ones at ease.

since Covid, I have found this practice to be in disarray... they kept going with curbside only…read moreservice well after the peak of Covid subsided... Basically down to one vet now, and cannot get an appointment within reasonable amounts of time for needs that fall just a little bit short of emergency level...... A number of us cannot figure out what is going on with Reid veterinary center... don't know how to find out either...

For almost 25 years, since I moved back to Westport, since Dr. Rocco Frank was in charge, I have…read morebeen going to this pet hospital, I have been through emergency visits, boarding, regular yearly checkups and on January 2, 2026, I and my husband made the agonizing decision to have our 19 year old cat put to sleep. As sad as it is, I am left with the memory of the kind and caring way I and my kitty were treated through the years and especially on this last day. Dr. Sam, Dr. Rebecca, and their staff made the hardest decision easier to take, and now for me to live with. Very compassionate people. For them, this is a calling. At 77, I think I may not rescue another kitty but If one should find me, as has often happenned in my life, I will continue to use Westport Animal Hospital to care for my rescue. One other thing, in all the times I have boarded my cat she has always come home completely healthy, with no coughs or other issues. I love the fact that this facility is in an old house with a porch and an upstairs which I believe someone lives in because the boarded animals are not alone after hours. I grew up in Westport and this place is so homey.

The facility is dirty and not well maintained. They cancelled twice on me due to unavailability of…read moredoctors. I will not go back.

I've taken my dog here twice, both times it has been a positive experience. The vet and the…read moreassistant are knowledgeable and provide good explanations. The clinic is off a main road, has a parking lot and is easy to aceess. They have a waiting room but make you wait outside until you are ready to be seen. Overall, a veterinarian I would recommend.

I truly appreciate every member of the Ash Creek staff. From front desk, techs, to doctors - every…read moresingle person there is aces. They took such good care of my pup for 12 years. They helped me more than they know. Highly recommend.

Ive unfortunately had to change my rating of a Cats Place after being a loyal customer for 7+…read moreyears. I've seen a shift in the way the place is staffed - the new staff seemed to care less and less. I've ignored signs (being that I myself work at an animal hospital - the burnout is real) but the fact that clients pay you to take care of their fur babies is a service you commit to provide. My boarding experience earlier this year- I noted that medication for my sick asthmatic cat was not given by the staff due to the fact that he "looked stressed". It would have been okay since they take your phone number in case of an emergency and promise to call if anything comes up. Instead I took him home, coughing and wheezing after 4-5 days away to look at the inhaler count to see it hadn't moved. I wasn't notified at pickup and had to call them to find out why. The funny thing is all the times we have used them to board, he could come back sick and we always used to think it was a change of environment. When I complained Jessica (management) was really great and compassionate and apologized essentially for the mishap and informed me that they will have protocols in place to tell owners when things like this happen. That's great, right? Except that it shouldn't take a mistake to have that plan in place. That should be the FIRST thing you do. I ended up having him admitted in another facility for 3+ days in Emergency until he was back to normal. All in all, it's a clean facility with only cats which is a major plus. However, I don't think we will be returning anymore. For those of you who board your pets, make sure that meds are being done when they are supposed to be done whether it be marking the bottle or noting the counts.

The rudest most despicable people I could ever imagine. After years as a customer and thousands of…read moredollars spent on our cats care they left us high and dry with no treatment plan and no medications for our extremely anemic cat in her most critical moments. To add insult to injury, they threatened to call the police on my fiancé after she called 4 times begging for the vet to call us back or put in a prescription before closing time. I would not recommend my worst enemies bring their cats here. All they care about is taking your money, of which they managed to extract thousands from us, but when it comes to the actual care of your animals they could not care less. After being told we were no longer "a fit" at this vet, we made the decision to bring our cat to the local emergency vet for a second opinion. Lo and behold, she was diagnosed with feline leukemia, which she was also likely suffering from the last THREE TIMES we brought her to A Cat's Place since last April for the same symptoms, where the vet insisted on several occasions that our cats diarrhea and low grade fever were due to stress. Unbelievable. Who licensed these people to practice medicine on animals?