Buyer beware. Escape Inn stole $250 from me, via unauthorized charges on my card. I've had to…read moreopen a formal dispute process with my bank. It is frightening when the merchant with whom you share financial and credit card information, turns out to be dishonest. Don't trust this place.

I had an emergency arise and could not make my booking. I reached out to Expedia for assistance…read moreand requested to change the date which was allowed. The representative reported to me that "no one was available on-site that could give me open dates." It was suggested that I cancel because I could get a refund. I cancelled, but then received an email that the hotel refused to refund my money or reschedule the date.

Clean, modern, and spacious…read more I room was decently spacious with well a thought out design. There was plenty to surface space to place items and hooks on the walls for coats, towels, etc. The fridge in the room was actually cold (iykyk). The pool was warm and seemed clean. Service at the front desk was straightforward and friendly. Breakfast offered was average, but my kids enjoyed. We travel to central PA a couple times a year and we will be returning to this location.

We were driving to Boston from Columbus, OH and looking for a hotel part way there, right off the…read morefreeway. We wanted a decent hotel chain with a decent restaurant nearby. While Marriott is not our usual brand, this one fit the bill. It wasn't cheap but about average with what hotels cost these days. Online reservation was simple. We ate first and then didn't check in until 8 PM. The check in process was quick and we were in our rooms soon after. The lobby and room were both nice - what I would expect from this level of hotel. There were the usual amenities and we get double beds as we snore and/or kick. We both appreciate a good night's sleep! Linens were of good quality and nice and clean. Room was simple but perfect for our needs. We both slept well and the room was quiet - beds comfortable. Hubby grabbed the free breakfast - the usual suspects. It was actually nice and the last free breakfast on this trip as the next hotels were stayed in were not chain and did have this offering. Check out was simple and quick - the bill was accurate. Hotel staff was friendly and competent. I would not hesitate to stay here again. Highly recommend. Just wish prices weren't so high these days.

This was a perfect hotel for our Fall getaway weekend. Great for day trips into Gettysburg and…read moreAmish country. The staff was very welcoming and the rooms were spacious and clean. We sat at both the lobby and rooftop bars and the bartenders were the best. Super personable and accommodating. Tommy, especially could not have been better--even when challenged by a rude guest (who actually put her high-heeled shoes on the bar counter that he had just cleaned!), he kept his cool and humor. He was fantastic! Definitely will stay here again.

Been staying here for about three months on business travel. Great historic building, renovated,…read moreand well maintained. Amazing staff! They truly make you feel at home and like part of the extended family. The food is top-notch; you would be hard-pressed to find something that was not incredibly awesome. Bartenders are top-notch, true craftsmen, the best mixologists around. This is the Only place that we stay in York...parking is tight, but the parking garage right across the street is convenient and roomy. Really nothing negative to say, even if I tried. Stay here if in York!

Stayed here one night for a work trip. The hotel is newer so everything was very nice inside. The…read morestaff were so friendly and welcoming. You can park onsite for free and its in a great location with restaurants and q trader joes nearby to walk to. My room was very clean and big. No complaints! They also had free breakfast in the morning. Im definitely going to be staying here again.

The absolute worst hotel experience as far as freeway noise. Even wearing ear plugs, the noise was…read moreatrocious. And I travel a lot. Add to that a very aged facility....carpet, wallpaper, wood trim are all showing their age, and I would strongly recommend staying elsewhere.

This is my go-to hotel when I am in Lancaster. It is a solid, well-kept property with reasonable…read morerates and a great beer selection available for purchase as a market item if that is your thing. What truly set this stay apart was a thoughtful birthday gesture waiting for me when I first walked into my room -- a card and gift bag with a water bottle, Mike and Ike's and a Hershey bar. It was a small but meaningful touch that I genuinely appreciated. As a loyal Marriott customer for many years, I have never received anything like this around my birthday. A special thank you to Madison and the entire hotel staff for making this stay feel personal. Little details like this go a long way and are exactly why I keep coming back.

Positives: -Spacious rooms…read more -Free hot breakfast -Rooms have full kitchen. -Good location, close to everything. Negatives: -Pool is small and no hot tub. -Weak water pressure in shower.

My employer booked this hotel for our staff. Had I known this was a pet-friendly hotel with no…read moredesignated pet floors or pet-free floors, I would have requested to stay elsewhere. My concern is not that the hotel allows pets--it's the lack of cleanliness throughout the property. I am staying in Room 209, and upon arrival, the floors had not been swept, and there was hair throughout the bathroom. The entire second floor has a strong odor of dog urine and feces. Even more concerning, I observed what appeared to be pet urine and feces in the common areas, extending from the dining area through the lobby and hallways. This is completely unacceptable for any hotel. If my room were not prepaid, I would be checking out immediately and booking a room at a Marriott property. I will also be sharing this experience on multiple hotel review sites because travelers deserve to know the conditions before booking. I do want to make it clear that this review is not a reflection of the front desk associate, Ale. She was professional, kind, and very accommodating. When I requested a broom and room spray because of the condition of my room, she happily provided both, and I returned them shortly afterward. Ale provided excellent customer service despite the hotel's housekeeping and cleanliness issues.

Hotel A relatively…read morenewer establishment, the Homewood Suites in Carlisle was the location I picked when needing to spend a week in the area for work. Check in was a breeze and the lovely lady working the evening I got into town was happy and just extremely pleasant to deal with. she got me on my way in a few moments after I arrived. Rooms were good sized and very clean- as were all areas of the establishment: Common areas, hallways etc. Bed was comfy, and the hot water was hot - without having to wait forever. Perfect. In the morning, they offer what I would say is one of the best free breakfasts I've had in quite some time. Coffee was not only hot, but tasted very good - a rare find these days. The hot offerings changed daily and pretty much every dietary preference was covered in some fashion. the folks doing kitchen duty were obviously very dedicated to their jobs, and it showed. Round it all out with an indoor pool and fitness center as well as a small outdoor patio seating area, and you have a very good place to unwind after a long day of meetings or whatever it is that brings you to town. Overall a wonderful experience and I would absolutely use this location again if back in the area.

This is probably one of my favorite hotels I've ever stayed at. Definitely my favorite with our…read morekids. They have an indoor and outdoor pool, hot tub, playground, arcade, basketball and tennis court. Outdoor pool is HUGE. We could have made a vacation just at the hotel alone. It was in a stellar location. Next to a ton of stores and restaurants and fast food and very close to Hershey park and about an hour and a half from Crayola. Facilities were great. They were very full but very quiet. Very easy check-in and checkout process and the staff was always the friendliest and most accommodating. They were great about allowing us to use pool and playground during checkin and checkout too. The front desk staff from the week of 8/17 were all amazing at all times of day. Manager was amazing, personally introducing himself during our checkout and was so sweet with our kids; even giving them little toys to take home. Overall 10/10 experience

***Update to my review of 10/28/2024***…read more We were once again assigned this hotel for a hockey tournament, and I had high hopes that the experience would be better this time. Two years ago, the manager had assured me that improvements were being made. However, to my disappointment, nothing has changed or improved since then. To make matters worse, the price has also increased significantly. Our room was dusty, with several red stains resembling blood on the carpet. The old pillows and sheets need replacement. The bathroom vanity light flickers and is broken. I've attached pictures. The only positive thing was that the front desk staff were friendly and attentive during our check-in and check-out. The hotel is overpriced, and the management should prioritize improving the quality of their offerings. I hope I don't have to go back to this hotel, there are many better options.