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    Highlands Floor Coverings

    3.9 (7 reviews)
    Open 9:00 am - 5:00 pm

    Services - Highlands Floor Coverings

    Carpet installation

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    5 years ago

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    5 years ago

    Pam was very responsive and did everything she could to fit us in her busy schedule. Great to have face to face service.

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    Flagstaff Wholesale Flooring - TILE ROOM

    Flagstaff Wholesale Flooring

    (8 reviews)

    I 100% recommend Flagstaff Flooring for all of your needs! Let me say Tiffany is the absolute BEST…read morethere! Seriously she is so incredible at helping you find the flooring that will be best suited for any living situation. We have a manufactured home and the best flooring was chosen to accommodate slight shifting of the home. Her boss is really amazing too. These folks are in the business for us locals,, not the big corporations. They care about customers, and treat us like family. They make sure that you have enough flooring to cover the job and then have a few extra to have on hand. I feel the price is very fair. My quality for my entire home was a slightly cheaper than Home Depot waterproof flooring. And the flooring from Flagstaff Wholesale Flooring is much better quality and thicker. I am very happy. My home is still not fully done, so for now the photo below shows how nice the flooring looks. The color can be darker in darker lighting and with natural bright lighting it looks lighter. Quite frankly I LOVE the color. I highly recommend Flagstaff Wholesale Flooring!

    I have recently had to redo some of my bedroom carpeting & entire kitchen due to a water leak. I…read moreused Flagstaff Wholesale Flooring for all of the carpets, and bathroom & kitchen tile. Tiffany was indispensable as she was super accommodating in helping me to find what I was looking for. I asked if she could get me a sample of a particular color/style of tile (which came in 2 additional styles unbeknownst to me). She had the foresight to order a sample of all 3 styles which I was very impressed by & grateful for. FWF goes out of its way to help; I did not feel at all like a burden b/c I'm not a contractor (which I have distinctly felt at other home improvement locations). Thanks FWF!!

    Canyon Carpet One Floor & Home

    Canyon Carpet One Floor & Home

    (4 reviews)

    We scheduled with Canyon about three weeks prior to us needing service. We set up a time and day…read moreand I made the effort to call the day prior to confirm the appointment as I hadn't heard anything. The representative confirmed on our appointment via phone. On the day of service, the technician didn't show up and we received no phone calls. I then attempted to call and received their answer ring service where I asked for a call back. Today, a day later.. I had to call them (again). I was told they missed my appointment and didn't come. Very unprofessional. Very disappointing

    I'll start by saying I'm satisfied with the final product of working with Canyon Carpet One. I had…read morevinyl and carpet installed in my condo and both look excellent. Manuel and his coworker installed the vinyl, and they were professional and respectful of my home, as I was living through the renovations with family and pets. As a young woman, I rarely feel like I have such respectful experiences with people renovating and repairing my space so I really appreciated this. However, the lack of communication between the employees of CCO is an issue. An ordering fiasco with the carpet resulted in my vinyl arriving long before the final carpet could get ordered (I picked two colors that were both discontinued). Not a huge issue ultimately, just a bit of a delay. Beyond the confusion with the manufacturer, I was called more than once to say "we're coming tomorrow" with no regard for my schedule. When Ted called to see if I could have work done on the following Thursday, I told him no but Friday would work. He said he'd see if he could move stuff around and he would call me back. A week passes with no call, then on Thursday I receive a call from the office saying "We'll be there tomorrow for your carpet!" When I expressed surprise and frustration that I had received less than a day's notice, the woman I spoke with responded with a snotty "Oh, sorry." After the carpet installation (different installers from the vinyl), I found scraps of carpet left in closets, trash from the workers, and several nails sticking up from the transition between the carpet and vinyl. When I called to express my concern and get someone to repair it--as everyone in my home had stepped on these nails accidentally--no one contacted me until Manuel, my original installer, called me at work two days later saying "I'm at your door. No one is answering." because Ted told him I would be home, despite me only expressing frustration and a need for change in my original call. I never gave my availability. I know renovations aren't fun to live through, and I know projects such as these get delayed and extended constantly. That's the norm, but the disorganization and challenging customer service is not. As a big supporter of local/family-owned businesses, I wanted to work with CCO, and in the end I'll say I was fine to do business with them. I'll reiterate that the final product looks great, but I could have done without the extra headache of surprise installation scheduling.

    A & R Flooring

    A & R Flooring

    (6 reviews)

    Biggest selection of wood, tile and carpeting imaginable. Ashley, who handles the showroom, was…read morefriendly, patient and extremely helpful. The installation of both wood and tile floors was absolutely perfect! You will not go wrong with A&R!

    If you're searching for a flooring company, this is by far the best company in the whole of N. AZ,…read moreand certainly the Verde Valley. There is no reason to simply "stumble upon" this business; as we did. They are known, forget about it! And anyone who is anyone in the Valley construction community will verify this fact. But we had an excuse, we are from another state. We purchased a second home in Cottonwood and needed to initiate a search for contractors. We didn't know anyone in the area, and were very much in the dark as to the reputations of the many contractors and related businesses in the Valley. So we did simply stumble upon their showroom location. The proprietors Cruz and Candice Esparza are nothing short of awesome! It is no wonder their services are in such high demand. They service many building contractors from our local housing developments, to individuals seeking to make home improvements. During our interactions they always exhibited an elevated degree of professionalism, courtesy, respect, and customer service. They went out of their way to accommodate our needs relative to style, and pricing. From showroom discussions, to the installation, everything went as planned. In fact, both Cruz and Candice exerted 110% effort to accommodate and assist us. We can honestly say they exerted more effort than one would anticipate from any business. Both Cruz and Candice rally appreciate the local community. So they have a stake in its reputation. They care about the services they provide to everyone who seeks the use of their business. Finding gems like Cruz and Candice at A&R Flooring was wonderful. So do yourself a favor. Stop searching, and go directly to A&R Flooring for all of your flooring needs. We wish we could keep A&R Flooring a secret as we would like them to be available for our needs. But they do need to be shared with the rest of the community. The entire Valley and N. AZ will be better served with A&R Flooring expanding its business influence. Thank you Cruz and Candice!

    Highlands Floor Coverings - carpeting - Updated May 2026

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