I have recently had to redo some of my bedroom carpeting & entire kitchen due to a water leak. I…read moreused Flagstaff Wholesale Flooring for all of the carpets, and bathroom & kitchen tile. Tiffany was indispensable as she was super accommodating in helping me to find what I was looking for. I asked if she could get me a sample of a particular color/style of tile (which came in 2 additional styles unbeknownst to me). She had the foresight to order a sample of all 3 styles which I was very impressed by & grateful for. FWF goes out of its way to help; I did not feel at all like a burden b/c I'm not a contractor (which I have distinctly felt at other home improvement locations). Thanks FWF!!

I 100% recommend Flagstaff Flooring for all of your needs! Let me say Tiffany is the absolute BEST…read morethere! Seriously she is so incredible at helping you find the flooring that will be best suited for any living situation. We have a manufactured home and the best flooring was chosen to accommodate slight shifting of the home. Her boss is really amazing too. These folks are in the business for us locals,, not the big corporations. They care about customers, and treat us like family. They make sure that you have enough flooring to cover the job and then have a few extra to have on hand. I feel the price is very fair. My quality for my entire home was a slightly cheaper than Home Depot waterproof flooring. And the flooring from Flagstaff Wholesale Flooring is much better quality and thicker. I am very happy. My home is still not fully done, so for now the photo below shows how nice the flooring looks. The color can be darker in darker lighting and with natural bright lighting it looks lighter. Quite frankly I LOVE the color. I highly recommend Flagstaff Wholesale Flooring!

We have NO regrets we selected IFC to initiate and complete our wood flooring project in our…read moreFlagstaff summer home. IFC offered a wide selection of wood floor samples from which I found exactly what I wanted! Pricing was fair and competitive with other flooring companies in the area. The bidding process was very professional and prompt. Scheduling our installation was immediate after the materials arrived. Our installer arrived exactly the same time everyday... a true WORKER-BEE! I told him he was a wood flooring artist! "When it comes to wood floors...it's all about the installation!" All in all, we couldn't be happier. Our floors are beautiful! The staff made our project smooth sailing! Thank you, IFC! Liz and Denny G

Came into the showroom at noon on a Monday ready to pick tile for a remodel and make an order. No…read moreother customers were in the showroom. Was told that the salespeople were in a meeting and to come back in an hour or wait. We just left and took a few grand of business with us. If my staff did that to a customer, heads would roll.

We have used and currently use Highlands on multiple projects, and some much more complicated than…read moreothers. Pam, Mike and Steve did a great job for us on the last job and see sample pictures of other projects they helped us with. If you have a quote they are good about sticking to the estimated price. Keep in mind that changes always cost more than the initial estimate. You won't go wrong using this company. We uploaded to show their work, but none of the 8 pictures loaded into Yelp, probably too large of a file Mike Furr

Highlands Floor Coverings stretched a carpet in a small bedroom and charged over $500 for less than…read moreone hour of labor. Further, we moved all the furniture before the worker arrived.

Kevin installed railing on the lofts above our kids' closets, built ladders to go up to the lofts…read moreand a doorway between the lofts. Originally my wife and I expected a really basic 2X4 railing and quick ladder construction. Very simple design. Well Kevin had other ideas and we are really glad we listened. He knocked it out of the park and to say it exceeded our expectation would be an understatement. His work is quality. Not only will the kids enjoy it for years, but he added quality square footage which we'll definitely get a return should we sell. He is extremely communicative, very reliable, detailed oriented and most importantly does what he says he is going to do, when he says he is going to do it. That last part is extremely hard to find in any part of the construction industry in Flagstaff.

While these guys were unable to fit in my timeframe my experience with them was pleasant. They were…read moreprofessional and responsive.

We hired Double J's to refinish all of the hardwood floors in our Forest Highlands home. 80% of…read morethe floors are 2' red oak which had not been touched since the home was built in 1998. Needless to say the floors were in terrible condition with two major leak areas and cupping throughout the home. Words cannot do justice to the amazing job that Jeremy Wilson and his employees did for us. I could best be described as one of the most particular people in existence, and I cannot find a single mistake or flaw. This is the third time we have had oak floors refinished, (twice by other companies) and the job done by Double J's is extraordinary-it is perfect. We chose to change the color of the oak using a stain we made up ourselves and Jeremy had no problem matching it. I purchased new baseboards and Jeremy's crew did a great job installing the product I provided, which they had never worked with before. I found Jeremy Wilson to be a totally honest businessman who did the job in a timely manner and delivered a work product that is excellent. I have never been more satisfied. Phil L.

Double J's Installation did a flawless job installing luxury vinyl plank flooring in my Flagstaff…read morehome. Super professional, fast, and great quality work. If you need a reliable flooring company in Flagstaff, I highly recommend them!

I highly recommend Tony and his team for any type of tile work you are planning. A minor…read morerefrigerator leak lead to the replacement of tile flooring throughout my entire home. His crew - Aaron, Mark, Ryan, Ryan and Morgan brought expert knowledge and skill to every aspect of my flooring replacement. Everyone on his team was friendly, professional, and a pleasure to have in my home, and scheduling was always convenient. An unexpected bonus was Tony's design acumen. I'm very happy with the collaborative effort during planning and with the results - his initial estimate was impressively close to the final cost! I already plan to work with Tony on additional home upgrades next year. I'm concerned with writing such a great review that he'll have too many inquiries and not have time to fit me in!

They charged me extra, they did not do what they were supposed to do. And I had to hire somebody…read moreelse to finish the project. Also had unreliable people working at my home. They also lied in their response, true garbage!

We use Highland as a vendor for our establishment and we have had nothing but great experiences…read morewith them. Their installers are very friendly and professional and the entire staff from the owner to the reception office is a pleasure to work with. We will most certainly continue to do business with them and encourage anyone else to do so as well. Thank you Highland!

From the owner: Mohawk Five-Star Retailers deliver an unmatched level of service and expertise…read more These full-service flagship stores provide a comprehensive assortment of Mohawk products such as SmartStrand carpet and ArmorMax hardwood and laminate flooring types.

We called for a quote on carpeting a small office. They were on it within just a few days! Not…read moreonly did they come out right away but they got the carpet in and installed quickly and it's beautiful. They've also tiled a shower in our small bathroom and it's so gorgeous. They couldn't have been more helpful and professional throughout each job and we will use for all of our tile and floor needs.

I contacted the owner, Benjamin, and had him visit one of my businesses to provide a flooring…read morequote. After the visit, I was completely ignored for over a month and had to follow up just to get an answer. When I finally heard back, I was told that he simply didn't feel the project was a job he wanted to take on. While I respect a contractor's right to decline a project, what I don't respect is the complete lack of communication. Had I been informed in a timely manner, I could have moved on and pursued other options instead of wasting valuable time waiting for a response. When I asked why he had not contacted me sooner, the explanation was simply that he was "busy." Good customer service starts with communication and professionalism. Unfortunately, this experience gave the impression that my time was less valuable than his. If this is how potential customers are treated before a contract is even signed, it naturally raises concerns about how projects are managed after work begins. Based on my experience, I cannot recommend this company.

We scheduled with Canyon about three weeks prior to us needing service. We set up a time and day…read moreand I made the effort to call the day prior to confirm the appointment as I hadn't heard anything. The representative confirmed on our appointment via phone. On the day of service, the technician didn't show up and we received no phone calls. I then attempted to call and received their answer ring service where I asked for a call back. Today, a day later.. I had to call them (again). I was told they missed my appointment and didn't come. Very unprofessional. Very disappointing

I'll start by saying I'm satisfied with the final product of working with Canyon Carpet One. I had…read morevinyl and carpet installed in my condo and both look excellent. Manuel and his coworker installed the vinyl, and they were professional and respectful of my home, as I was living through the renovations with family and pets. As a young woman, I rarely feel like I have such respectful experiences with people renovating and repairing my space so I really appreciated this. However, the lack of communication between the employees of CCO is an issue. An ordering fiasco with the carpet resulted in my vinyl arriving long before the final carpet could get ordered (I picked two colors that were both discontinued). Not a huge issue ultimately, just a bit of a delay. Beyond the confusion with the manufacturer, I was called more than once to say "we're coming tomorrow" with no regard for my schedule. When Ted called to see if I could have work done on the following Thursday, I told him no but Friday would work. He said he'd see if he could move stuff around and he would call me back. A week passes with no call, then on Thursday I receive a call from the office saying "We'll be there tomorrow for your carpet!" When I expressed surprise and frustration that I had received less than a day's notice, the woman I spoke with responded with a snotty "Oh, sorry." After the carpet installation (different installers from the vinyl), I found scraps of carpet left in closets, trash from the workers, and several nails sticking up from the transition between the carpet and vinyl. When I called to express my concern and get someone to repair it--as everyone in my home had stepped on these nails accidentally--no one contacted me until Manuel, my original installer, called me at work two days later saying "I'm at your door. No one is answering." because Ted told him I would be home, despite me only expressing frustration and a need for change in my original call. I never gave my availability. I know renovations aren't fun to live through, and I know projects such as these get delayed and extended constantly. That's the norm, but the disorganization and challenging customer service is not. As a big supporter of local/family-owned businesses, I wanted to work with CCO, and in the end I'll say I was fine to do business with them. I'll reiterate that the final product looks great, but I could have done without the extra headache of surprise installation scheduling.

Joey Hale with Hales Concrete and Epoxy Coatings did an outstanding job on my garage floor. He was…read moreresponsive from my very first inquiry, gave me a fair and competitive quote, and showed up on time every day as promised. Before starting, Joey explained the preparation and installation process in detail so I knew exactly what to expect. He was easy to work with, friendly, and clearly takes pride in his work. A nice bonus was learning that he had already completed several garage floors in my neighborhood. In fact, while he was working at my home, several neighbors stopped by just to chat with Joey because they had worked with him before and enjoyed having him around. That says a lot about the kind of person he is and the reputation he's earned. The finished garage floor exceeded my expectations. If you're looking for a dependable contractor who delivers excellent results at a competitive price, I highly recommend Joey Hale and Hales Concrete and Epoxy Coatings.

Absolutely the best! Joey did a fabulous job on my garage!…read moreCan't say enough good things about him.