They have these new self service kiosks. Though they are neat it completely strips the appeal of…read morethis cleaner and totally changes the vibe. The old school interaction of being able to go in, talk about your garments, hand them off is no more. The small business mom and pop feel has been stripped completely now with the Columbus Dry Cleaning & Laundry Services franchise updating to no contact and current tech. Drop off experience went ok after I figured it out. When I returned the return kiosk froze and I had to get someone in the back to help and manually process the payment. Then go back and wait for the automatic vending of my clothes. Just not a fan but better than not having a dry cleaning option. Pricing was $42.59 after tax for a Jacket and a Suit Jacket. Hoping future experiences will be more seamless and I am sure I'll adjust to change but will miss the personal Ross Cleaners feel.

Production was able to find the missing piece a few days later... Just grateful for that to say the…read moreleast. Happy things worked out in the end. Hoping everyone has a Happy New Year in 2026 :) Lo Siento Tia esta Bien gracias Thank you

10 out of 10 will come again...the stay is friendly and helpful, my Suit and Jacket was done on…read moretime for an event

Do not take your clothes here! They left Blue streaks stains on my clothes. They created new stains…read moreon my clothes and couldnt get it out. They ruined my dress shirt!!! This is the second time they have done this to my clothes

After 40 years of going to another dry cleaners, my friend said she liked Star. Decided to try with…read more2 winter coats. Greeted. Very friendly and welcoming. Reasonable prices with cash discount. Definitely a great first impression

Amazing service! Owner is great and has great service. All employees are good and nice. love going…read morehere!

I can't say enough about Heidi Ann! She did a great job, didn't take very long, and prices are very…read morereasonable. After my fitting, the bridal party decided to change shoes and she had no problems making the adjustment. I can't recommend her enough!

Yesterday I gave this business a 1 star. The Manager called me and apologized and shared what…read morehappened and acknowledge they need to fix some things. When I went today he asked if I was Ms C I said yes and he helped me check out and just a great experience. Yes they won me back.

Business is under new ownership and they added a self serve kiosk which is ok but does not work for…read morealterations or any questions you may hav. Supposed to be staffed from 10-6 but I've been there twice and no one is there. And they don't answer the phone and voicemail isn't set up, pretty disappointing

Friendly people and they get your dry cleaning done quickly and correctly. Everything is on the…read moreticket: ready time, price, phone #, etc. I didn't call ahead and picked up my suit by the posted time. Tapped the card reader and I'm and out. Looks like they do tailoring as well. This is my go to spot for dry cleaning and alteration moving forward.

Just picked up my same-day press. She did an amazing job! I think this is new ownership. She was…read moreawesome! Worth retrying if you've been there before.

Love this place! Great job, fair prices and right near my work. Thats jy drycleanung trifecta.read more

Very professional and top quality service. Alterations are expert and done when they tell you they…read morewill be fine - highly recommend

I drive halfway across town to bring my dry cleaning here, because in 8 years they've never given…read moreme less than excellent service and experience.

Great & friendly customer service. Very prompt on their time and with good quality on the dry…read morecleaning service. Gracias. Thank you!