Disappointment in policies and service. Would not provide proper receipt for returned items. After twice given a difficult time about it, and since the library should be a place of enjoyment not an arena for someone to defend their delicate ego, I registered a complaint. Carrying a bag (one I purchased from the Mid-Hudson Library) with my returned items, I would wait until I chose my new items and then return and borrow at the same time. Not to waste time. This brought several individuals spying on me, as if I was some kind of shoplifter. (Something you'd expect at Walmart, though I've never had that experience there.) This began after weeks of patronizing the library on a weekly basis. I assume it was because of my complaint; if not, just another indicator of poor attitude toward patrons. read more