L Richards Plumbing was a great company to work with. They were the second out of three companies…read morewe consulted for the job. Our decision was made based on Gale who provided me with great customer service by answering my questions and concerns with such professionalism and patience. She had someone at our house within the hour to assess the situation at hand. That, someone, was Kenny. He assessed the situation and advised us that someone will contact us with a price. I honestly thought the leaks we had from our bathroom through the kitchen ceiling (already made holes in our ceiling) were going to cost us both our arms and legs. Gale called us back with a very reasonable and fair price for the work to be done. Which was to find the leaks, repair them and replace both our toilet and vanity. We agreed on the set price and scheduled for work to start the next day. Kenny showed up bright and early and on time with a mask on. He wore it at all times. He did all the purchases of materials needed, breakdown, repairs, and installations. What I was most worried about was the mess that I would have to deal with afterward. There was nothing much for us to do but to sweep a second time, wipe down, and mop because he cleaned up after himself, took out all the garbage, and took everything with him. That's including the old toilet and vanity plus the boxes the new ones came in. We were so impressed by that because the other companies told us we would be responsible for all of that. After the work was done, he advised us to call in immediately if we saw or heard any leaks. The only call I had to make was a "Thank you" one. I don't know about anyone else but from beginning to the end it was an amazing experience and a job very well done! We highly recommend their services to all and anyone we know! Thank you very much Gale and Kenny at L Richards Plumbing & Heating! If we ever need you again we will definitely give you a call.

L Richards plumbing repaired a radiator heater issue when call in emergency. Great job!read more

Very prompt service. Everyone was very professional and they cleaned up after themselves. Had…read morebaseboard heat installed and it works great! I was also very happy to support a woman-owned business and one of the plumbers was also a woman.

I used this company in October of last year for a plumbing job (shower valve replacement). I'm…read moreglad this company has gotten some reviews on Yelp recently as I was looking at their services in October of last year and there were no Yelp reviews at that point. My experience with them was a little mixed, as I will explain below. First off, the woman who answered the phone and did the initial coordination was nice and professional. I can't remember her name unfortunately, but that was appreciated. Seems like this company is willing to send someone to do a free quote for a job, which is good and how it should be IMO. I found that some other companies still charge for this though. She set me up for an appointment in the near future. The day of the appointment for a quote arrived. The person who was coming was not on time. I called them and they said that the guy was running about 20 minutes late. I waited 20 minutes, no guy. I waited for a while longer after that but he was very late at this point so I called them and left a message that I was leaving at this point as he was late and I wasn't going to wait any longer to eat dinner. As I was walking out, I saw this disheveled looking kid walking around my apartment complex. Turns out he was the guy who they sent. I told him that I didn't want to get the estimate anymore because he was very late. He looked angry, wasn't apologetic at all, and gave me a bit of an attitude. I'd rather not put the name of this kid in my review for the purposes of being merciful. Needless to say, I pretty much crossed All in One off my list after this incident. They did follow up with me afterwards to offer an apology and offered to send someone else. I hadn't decided on a company yet so I thought I'd give them another chance. The next person who came was plumber named Christina. Christina was very friendly, professional, and communicated excellently the whole time I dealt with her. She arrived right on time and did the estimate. The estimate she gave me was, by far, the best price I was offered after checking with like 3-4 other companies. She also let me know that I could buy my own shower kit for her to install (instead of the company themselves providing everything and there possibly being more room for upcharges as a result). I was able to text with her for feedback and she was very responsive. So I decided to pull the trigger on having her do the job. I live in a co-op apartment complex and there were a few more hoops to jump through than if I was having work done in my own private house. My co-op requires a licensed and insured plumber to do work on my apartment. All in One is licensed and insured FYI. I would have preferred to hire someone who was more underground in order to save money, but I couldn't in this situation unfortunately. Christina arrived on the day of the job and did the work. She let me know that the job was done and that my shower was no longer leaking. However, when I got back, my shower was still leaking. I was understandably upset that my problem wasn't solved, but I was able to talk to Christina and she let me know that another component (the shower cartridge) was to blame. I was a bit skeptical as my super had already changed the cartridge a few times, but I was appreciative that she was willing to come back that weekend to do the cartridge fix. Thankfully, after she came back to do that, my shower no longer was leaking, and hasn't been leaking since. So overall, my problem ended up being solved for a much lower price than what most other companies in the area were charging. But it came with some hiccups. Getting plumbing work done is a very, very stressful and expensive project. There were companies that were charging more than double the price of what All in One offered. But I had a good experience with Christina and would definitely recommend working with her specifically. Hope my long review was helpful. Best of luck to everyone who is dealing with plumbing issues regardless!

On November 6, 2017 I had a problem since my baseboard radiators on the front part of my first…read morefloor apartment were not getting hot. There appeared to be air in the baseboard radiators. I called Liberty Plumbing and Heating and talked to Pat,the office manager . She told me that the men had a lot of jobs scheduled but she promised me she would get them to my residence to resolve my heating problem . She called me back and set up an appointment for noon. Two service men came and one man , Dominic bled the lines of the baseboards on the first and second floors and the other man checked the radiator baseboards to see if they were receiving heat. Dominic worked on removing air from the lines until my front baseboard radiators were piping hot. They did a great job and the labor price was very reasonable. They charged me only $130.00 and they worked for an hour! I highly recommend this company!

Trying to contact them after hours but can not find a way to get in contact...Email? Other phone…read morenumber? Website?

I just wanted to say how pleased I was with the installation of my new gas hot water heater this…read moreweek. Mr Pipe are professionals and give great service and the workers are knowledgeable and know what they are doing. They also did my generac and if I have any future projects they are who I am going to use. Give them a try I guarantee you won't be disappointed.

I want to thank Anthony for his exceptional service today. He left our home spotless, he was…read moreefficient with his time, knowledgeable in his craft & was extremely patient when answering any of my questions. You are an asset to your company! We are looking forward to our new heating system. Thanks again!

They just finished installing a hot water heater for me. I called them yesterday, Joseph came…read morewithin 40 minutes to assess my situation. He gave me a price immediately and the next morning they installed a new unit. I asked a lot of questions and they patiently answered every one of them. Great guys, clean and efficient workers, and I will definitely call on them again next time I have a plumbing issue.

I received a response to my review from Andrew W, whom I've never heard of nor does not appear to…read morebe anyone who I've seen. He indicates that they would not be in business as long as they've been if their service was inferior. That much is true! It is only the past couple of years where they have taken on many commercial contracts, that they are unwilling or unable to respond to residential projects. As previously stated the office personnel, the six times my husband and I contacted them within 8 weeks had no idea where their plumbing staff was and said someone would get back to us. In 8 weeks, nobody did (we have an answering machine) no messages either. N the last call the woman kept screaming at me that she just came back from vacation and had no idea what was going on. At no time did she state she just returned, but would try to rectify the situation. Just blamed me for bothering her. I guess Andrew believes that hiring someone else after 8 weeks of having a broken toilet is unreasonable, but I disagree! We had a second bathroom, but unreasonable is still unreasonable. Btw nobody EVER called back!

Amazing service- arrived in a Saturday at 6 PM within an hour of the call…read more Cleared blockage, checked all sinks and drains before leaving. Friendly and neat.

Needed a H/W heater ...called at 9 AM ...truck arrived and finished the job before noon…read more great job .fast service ............5 star review

We highly recommend Tim for all your plumbing needs…read more We had several issues with plumbing in our home. We called up Tim and spoke to him right away. He quickly scheduled an appointment to come to our home and assess the problem. He told us it was likely our water heater, which was very old and had never been drained. He also told us we needed to install a p-trap on the line out from the washer to prevent odors from getting back into the washer. He quoted us a price, and when we compared his quote to others, he was right in line with everyone else. The water heater we had was something of a custom design, but he was able to find a replacement of the same brand and design and have it installed within a couple weeks after we first called him. He did great work, and it was all done very quickly, but what was even better is what happened after. The next day, the line from our washer started leaking. When Tim installed the p-trap, he had to bend the plastic hose that was already there into place to fit on the p-trap. This caused a small crack in it. He came back immediately, identified the problem, then went out and bought a new hose, came back and replaced the whole thing, all free of charge. That is service you cannot put a price on. You can bet the next time we need plumbing work done, our first call will be to Tim.

Very happy to choose this company!! I had an outdoor faucet that needed to be drained before the…read morewater froze in the pipes and replaced , I called and they came to my home the next day. I have to say that Tim knew what needed to be done which could have caused damage to my home if I didnt find a plumber. He knew exactly what to do!! he added a stainless steel faucet and drained the backed up water before this froze my pipes. Very Affordable prices. I am very happy with service. would definitely use again. I give it a 5 Star rating!!! Very pleased with the work!

Kevin replaced our gas fired water heater after the Hurricane IDA Flooding Rains into my basement!…read more Kevin did an excellent job in diagnosing problem, fixing the problem components and fully testing the repair! The family was excited to take a hot bath and shower again! I highly recommend Kevin Brabazon and his team in fixing my plumbing problems in a timely manner!

OLD house,lotsa plumbing to be done. Saved my life, and for…read moreme his calm demeanor and wonderful way made what was done so far much less of a trauma. his lovely wife makes the appointments. plumbers are hard to find, very busy! he's very reliable.