The price!!! I'm local and I like to do get aways and visit friends while staying somewhere safe…read more But I can't afford those horrible prices to do it. Those Hilton's think they are such high class trash, And they are not. Get their name off of there and run your business with respect and integrity and you'll succeed. You don't need those people or their name.

We are not done with our stay, but have to give a shoutout to the breakfast staff who managed the…read moreswarm of tourists this morning. Theirs is not an easy job and we truly appreciate their hustle and calm demeanor. We hope the other tourists are letting them know they are appreciated. I had made to order breakfast and it was well made & plated. Hit the spot! We arrived after midnight and all went well. This is no typical Embassy suites. The decor is roomy and compliments Alaska.

Great place to stay when in Anchorage. A nice walk to downtown so you don't have to worry about…read moredriving everywhere. Larry and Alan are great hosts with a great sense of humor and are very helpful in pointing out both tourist places but also local restaurants and other places locals like to go. They turned us on to a couple good restaurants and more. There's also a grocery store across the street if you want snacks or other goodies. I'd recommend this 100% - priced fairly, clean, comfortable beds, TVs, WiFi and more.

I am soooo glad I found this place! The setting is charming, and the owners, Larry and Allen are…read moreinformative and helpful hosts. My "room" was really a small apartment of 3 rooms: bedroom, living room, and small bathroom. All had nice furnishings that fit the time period of the house. Breakfast consisted of hard-boiled eggs, a variety of meats and cheeses, yogurt, and granola. It was filling and a good healthy start to a day of walking. There is a grocery store on the next block, and a bakery two blocks away. The B&B is on I & 13th, which is walkable to just about anything downtown. And you pass by Star the Reindeer on the way!

Recently stayed here for two nights after finishing up a cruise. The staff was so nice and…read moreaccommodating! We had to stay in the hotel lobby for 5+ hours since our flight didn't take off until 1am. They didn't give us a hard time at all. They helped us with a shuttle. Alicia even offered my bf a blanket while we waited! The food at the bar was yummy and cheap! The room was clean and the location is central to everything. Would stay here again!

To be completely honest, I wasn't thrilled when my husband booked Hyatt House for our Alaska trip,…read moreand our arrival didn't help. The complimentary airport shuttle driver drove in total silence and ignored my greeting--a head nod or a quick recommendation about Anchorage would have gone a long way for a first impression. However, the second we walked into the lobby, the rest of the hotel staff completely changed our minds. ​The front desk team was incredible, allowing us to check in early and placing us on a high floor with a fantastic view that thrilled our kids. Throughout our stay, I was amazed by how hard this entire team works. Staff members were constantly cleaning, warmly greeting guests in the hallways, and accommodating every request with a smile. The breakfast crew in particular deserves major props: even when understaffed and facing impatient, demanding crowds, they handled the morning rush with grace, kindness, and patience. ​The setup is ideal for families--spacious rooms, immaculate cleanliness, and a central location that's just a quick drive to both the airport and downtown Anchorage. By the end of our stay, the genuine warmth of the staff made it hard to say goodbye. ​Pro Tip: Take advantage of their prime location for easy downtown access, and be sure to pack a little extra patience and kindness for the hardworking breakfast team in the mornings!

We enjoyed three nights in two different rooms here. The Susitna Suite is very spacious and has a…read morenice deck with a great view. The St Elias room was a bit smaller but very accomodating. Both had large showers with great water pressure. The beds were very comfortable. Monica was helpful with recommendations about the neighborhood, museums, restaurants, etc and we had an awesome meal at one of the places she sent us to - Ginger. She was kind enough to pack a breakfast to go for us on a day we had an early train departure to Seward. Thank you for making our stay wonderful Monica!

Our group of nine stayed in St. Elias, Katmai and Illiamna rooms. All the rooms were very…read morecomfortable. The only thing to note is that you can hear foot traffic from the common room in the lower floor rooms (Illiamna and St. Elias), which was only an issue in the morning around breakfast time. The common deck was a perfect place to start or end the day with views of the water. Breakfast was equally delicious with a spread of pastries, fruit, sausage, hash browns, etc. It's about a 10-15min walk to downtown Anchorage as well as the coastal trail. Steve and Monica are fantastic hosts! Would definitely stay here again when in town.

Super convenient location! In the middle of everything. The people that work here are amazing! The…read morebest service. Walk out the door and it's held for you. Come around a corner and they are smiling. Just a terrific vibe. Would visit again just for the friendliness and warmth that all of the employees provided. Stayed here one night as part of the land portion of a cruise. It is a tad dated, but super well maintained. Lots of terrific art throughout. Also, several restaurants and shops scattered about. Room was nice and had all that you needed. There was a mini fridge, toiletries, iron, etc. Check pics. Very comfy bed. Really a one stop shop place with everything it has to offer. Very walkable in town as well. Would visit here again.

I booked this hotel because of the history and the convenience. Upon arrival the front desk was…read morevery friendly and efficient. As I walked through the lobby and in the elevators I was taken aback by how outdated this place was. This was especially apparent in the elevator with the gaudy faux gold hand rails and the smelly outdated carpet. It felt 1980's for sure! The room was average at best. I did have lunch and dinner at their restaurants and was very disappointed except for one (I will drop reviews on those restaurants). I love the history. But it's not enough for me to pay top dollar for an average hotel room. I will not be coming back.

What a nice place to stay for a few days! We were very impressed with the location around the float…read moreplane lake. All the employees here are super friendly! We had a really long drive on 5/15/2026, and checked in around 6 pm and Eurina L, was pleasant and friendly, and made us feel welcome! While I had booked my room through a third- party company, she found our reservation and was able to change us from a king bed to two double beds. That's great customer service. She even asked us what floor we would like to be on. I think she could see how tired we were from driving, so she gave us a nice room on the1st floor which was very convenient - since we knew we would be coming and going from our truck to our room. She made a great choice.. we were close to our vehicle so we didn't have to walk far to unpack our vehicle. Our room was cozy with a heater and an air conditioner. The beds were comfortable and there was great water pressure for the shower. Thank you to Eurina for making our evening welcoming and enjoyable. A second shout out to Boyd, at breakfast. Boyd was busy giving all the patrons their requests. I only saw him at breakfast and he was working hard but he was still friendly and helpful. He actually cared you could tell, that we got exactly what we needed for breakfast. The fruit was great and the hot meal was tasty. Thank you to both Eurina and Boyd for the hospitality. We appreciate you!!

This rating makes me sad because this hotel has so much potential! It has a gorgeous location on…read morethe lake. I can see how this would have been a 5 star hotel about 20 years ago. Unfortunately everything is a bit outdated and musty here. There was a strange smell throughout the hotel at all times. The lobby is large and beautifully decorated, very on brand for Alaska. My room was decently clean, but smelled horrible. And I mean horrible. I do have a cat so I stayed in a pet friendly room, however it smelled like a wet dog lay all over the beds and no one cleaned it. I had to keep the window open my entire stay for my own survival. The staff was very nice! That's the biggest plus in this hotel. They are also have two restaurants and a coffee bar so you don't have to travel far for a quick meal.

Busy hotel between cruise passengers and flight crews this place packed them in... it was so busy…read morethat my room wasn't ready till 3pm (4pm normal check in), and I was unable to get a late check out :( Hotel is located to many restaurants close by (check out F street restaurant for an AMAZING Halibut sandwich less than 3 minutes walk). Front desk staff was adequate considering the amount of people they push in and out of this hotel daily. You can leave your baggage with the staff and walk the area to check out downtown

This is supposed to be one of the better hotels in Anchorage? Wow. This whole place is filthy…read more It's dilapidated. Miserable. It smells bad. I am paying 720 dollars for this one night in this filthy place. And this is the lowest price room they have. The manager's response to my characterization of this hotel as "filthy" was, "I apologize for the inconvenience." Everything is worn out. Everything is filthy. I am staying here an extra day as part of a Regent Seven Seas cruise. Regent is paying for tomorrow. I cannot believe that a luxury cruise line -- much less "the world's most luxurious cruise line" -- puts its passengers here. I suspect that it's an old relationship. But Regent needs to visit this place and rethink this relationship. And if you're thinking of staying here, I urge you to rethink too.

Perfect place to stay near the airport. We were only there overnight but it was warm and…read morecomfortable. Great breakfast in the morning with very nice hosts. Easy online check in and electronic key through our app. Went straight to our room and off to sleep. Thanks for making us feel at home.

A little hidden gem. We enjoyed our stay. Love the coffee/tea station always available. Staff…read morewas friendly and had great tips.

Place is TERRIBLY outdated and dirty! And every time someone…read moreuses shower your whole room sounds like you have a sound machine blaring . It's so annoying

Stayed at the Anchorage Sheraton the week of March 23rd through the 29th. Was in room 829 and it…read morecould certainly use an update on EVERYTHING! The shower head was loose and falling down, water pressure was a joke. The only saving grace was the front desk staff, they did an amazing job with want they had. I would not stay here again.