Beautiful spot and a lovely waitress who set us up with our drinks.
Unfortunately that was where the positives ended for myself and two others at our table.
We had a group of 9 with 3 vegans.
All three of us picked the one item on the menu that was vegan without alteration - the Grounds Mexican Bowl.
When the food came out however, they had added a huge blob of creme fraiche to each bowl.
We inquired as to what it was, as that item was not listed on the menu.
The server who came back to clarify took no responsibility, stating that they'd rather not remake the meals as it would be a waste of food, and besides, it didn't say the meal was "vegan" on the menu. However, they haven't listed any dietary coding on the menu - no vegetarian, vegan, or even gluten free, so one can assume that the food item without the meat, dairy or egg on the menu, would be vegan.
The server said they could "scrape the cream off" - something that would have been particularly difficult on my fiance's bowl as it was over all of the chickpeas and his avocado. In the end we brushed off the unapologetic waitress and put the creamed ingredients onto my mum's plate and went with quite diminished meals.
The server had also told us we should have mentioned we were vegan - but we'd told the nice waiter who took our order that we were - so overall we found her rude and lacking in customer service.
The young guy and girl who attended our table for the most part were lovely, so I don't want this review to reflect poorly on them - but if you're expecting something precisely as the menu says - perhaps you should account for the chefs to just whack whatever they want in your bowl. They're just lucky we're only lactose intolerant, and not completely allergic. read more