Hands down the best service I've had at a car repair shop in Los Angeles. Joe always answered his…read morephone, made sure I was taken care of, that my car was fixed asap and smog test passed.

I am disappointed with this shop. I went after seeing good reviews.Although, I like the customer…read moreservice from owner and the technician. I went in for transmission fluid change earlier in February in my Toyota Camry 2018. I bought OEM Toyota transmission fluid and asked Joe to help do drain and fill.The drain and fill was completed. After that there was a rough driving issues started. I went back to show my car to joe and he drove the car he told me he don't see any issues. I wanted him to check transmission fluid port on if there is low transmission fluid he didn't agree and told me I might be overthinking. I went to different mechanic in April and he checked. I paid $100 to reopen the port for transmission fluid and what we saw was no fluid came out from the primary port. He added 0.5 quarters left. The issues I have had for rough idle and need to have higher RPM on slope went away completely.According to him you have to keep the car running when you drain the fluid and you need to have it at the right temperature he said the drain and fill wasn't done correctly that's why there was still room for fluid. The viscosity of the fluid makes a difference in how much you can fill and drain. He double checked for leakage and there were no leaks either. When I went to joe and asked about don't you have to keep car warm to see if temperature is right? He said you only do it when there is a leak. I don't think Joe knew enough about mechanics of New car. I wasn't overthinking when I went to ask Joe for help and asked to recheck the transmission fluid. I paid $260 for labor only( $160 to Joe and $100 to another mechanic) for same job. It's really absurd. Overall this could have damaged my transmission. I think for future the customer advise should be taken seriously. I know my car well so I know when it's not acting good. I have been driving it from 10 years.

Service was pretty straightforward, they ask before they proceed with anything. I brought my own…read moreoil filter and they gladly accepted it.

Thank you to Juston with an o. I arrived stressed and he was incredibly kind to me. He told me what…read moreI had to get to pass my inspection I got the needed item and I came back they told me 30 min wait but he assisted me again right away and I was out in 10min. Thank you for your customer service it goes a long way. Blessings to him at this jiffy lube.

I've been coming here for years, and the owner, Ralph always solves whatever issue I have with my…read morevan and my Mazda. His work is always top quality, and his prices are always more than reasonable. Michael and Richard Mercado

I've been a client of Speedy Lane for several years now, having been introduced by the great…read morereviews here on Yelp. After my mandatory one year of disappointing services at a Van Nuys Blvd Dealership where I purchased my car, I was looking for a more trustworthy, fairly priced and meticulously knowledgeable Mechanic that was nearby. The Yelp reviews were on point, and so far I've had very good experiences here; taking my Jeep Grand Cherokee for a variety of maintenance - oil changes, services and repairs. Ralph has been available to take care of any issue when I've just dropped in. I took these pix in my visit today as I needed a cracked plastic seat panel changed out. Ralph and his talented Mechanics have taken care of my car and I highly recommend them.

Great service came in for oil change and offered to change transmission fluid which I was just…read morethinking about in and out in 45 minutes honest prices want to give more then 5 stars highly recommend

Found them online. Called them up and brought my car in for an oil change and tire rotation. The…read moreoil change took about 10-15minutes. It was quick and easy. Staff were kind and friendly. Unlike the dealership, they didn't take 2 hours to complete. Definitely recommend and will be coming back in the future. Reasonable prices too.

Had problems with coolant tube, Daniel got a replacement part and Tom worked on car after part was…read morebrought back in to shop, very professional and apologized for time delay, no worries on my part, first time at location and it won't be my last.

I really enjoy coming to Valvolines. This is the third location I've been to, and I continue to be…read moreimpressed by how friendly, courteous, and professional the employees are. Anthony carries himself so well and I felt genuinely attended to while he did my oil change. He took an extra minute to put my glove box door on properly after another technician put it back wonky. Will hands down come back to this location. I didn't have to wait in a line at all. Check your Valpak mailers and their website for coupons!

I've got over a half dozen tire shops within a few miles of me, but I keep coming back to American…read moreTire Depot because of the combination of great work and even better service. Huge shoutout to Chris and Alex for always taking care of me. The last couple times I came in were completely last minute with a flat tire, and even though the shop was packed, they still got me in and fixed my tire within a couple hours. I noticed the team stay past closing to make sure every customer was taken care of. You just don't see that level of attention and customer service much these days. Some great people here man, highly recommended!

Unfortunately, after years of having great service here, that streak of luck has run out. Four days…read moreago, on July 1st I had an appointment at this location to have a tire inspected due to a screw/bolt lodged in the rear right. I show up optimistic, as the placement of the screw and tread life didn't suggest the tire was irreparable, and everytime I have had tires patched here previously, it had been a smooth process. Always left satisfied, felt the employees were completely transparent, and they would always inspect the tire thoroughly. This visit, was a different experience. Not only was I told by what seemed to be the manager that the tires all needed to be replaced, the inner side wall had deteriorated, and my tread was at an unsafe level to patch the tire. He claimed that the policy at the company states they have to patch from the inside and the method they use would be too dangerous for the condition of my tire. Next, they did not remove my tire from the wheel, to fully inspect how deep the screw/bolt had penetrated. I felt very uneasy about what he was telling me, coupled with the location of the screw/bolt and healthy tread, both of which you can see in my included photo, I decided I would leave instead of purchasing new tires as the manager told me I needed to do. I decided that I would try one of their sister stores. American Tire Depot is a great company and up to that day I had always been a satisfied customer, so why not try a different location. Boy, am I happy I did! Just as I thought, the tire was completely repairable, tread life was healthy, and there was nothing unsafe about the location of the screw/bolt or condition of my tire as I was told by the manager of the Sherman Oaks location. After all was said and done, I am now extremely apprehensive about returning to the Sherman Oaks location. Especially after seeing a review about the exact same experience happening to somebody here six months ago. This was not a questionable repair in anyway. This was very cut and dry. My tire should've been patched on July 1 instead of the attempted money grab. NOT COOL.

Nobody ever wants to be stranded with a flat tire, but my misfortune turned out for the best. As I…read morewas driving through the heavy rain this morning, my dash lit up signifying I had a flat. I pulled over to the closest Firestone. Greeted by Christian, the Service Advisor, he immediately got me in and determined that my tire was irreparable after showing me the metal rod that punctured my tire. I was in and out within 90 minutes. Although I was saddened to have to get a new tire, I couldn't have been more pleased with Firestone's efficient and professional service, which without, I would've been stranded. Thanks to Firestone, Christian and Julio, the mechanic, for saving the day.

I sent my wife here because they do free flat repair. They made me make an appointment and then…read morethey had my wife's car for three hours to then tell me they did nothing because the nail was in the sidewall. The nail was dead center of the tire, not in the sidewall and the tire store down the street did it for free in 10 minutes! Not to mention, they tried to upsell her by selling her two tires for almost $600 and all they needed was the nail pulled out of them because the tires were almost brand new. This is not the first Firestone location that tried to burn us, Buyer beware!

Thank you Karlos! My…read moreold car got vandalized and my Auto Insurance ended up totaling the car. I shopped around and bought Honda Civic and decided to take my car to Honda Specialist because I personally learned it is always the best to go to Auto Mechanic who specializes in certain vehicle / brands. I made an appointment with Carlos. Carlos was really thorough because he took a lot of time to show me visually what should be repaired and what could be waited. Karlos gave me more than amazing quote. I dropped my car and received my car on same day and I can feel the difference in my car although the car has nearly 200,000 miles. Thank you Karlos!

Thank you Karlos and team! I went in for a pre-purchase inspection for a used Honda, and they gave…read moreme a detailed list of potential issues/flaws to note. Very nice crew and honest, efficient service. I know where I'll be bringing my car for servicing again - they have a whole wall of Honda manuals :)

I went in for the $9.99 advertised promo to check your A/C, but was told because we are in…read moreCalifornia we can't use the coupon. I didn't end up getting the service done at this location because I went over to Firestone to use the $9.99 coupon STILL in California just 2 minutes away. Just wish the "CA" part was on the fine print of the coupon. Hope this was helpful :)

I made an appointment for 3:00 pm online & received a confirmation. 2 hours later, I drove 20…read moreminutes to the location, only to be told that they are under staffed and do not have my appointment in the computer. The employee, who identified himself as the manager was unapologetic & matter of fact. No empathy whatsoever. Said he could "possibly " have it started at 5pm, & possibly have it done by 6pm, but likely that it may be overnight and done the next day. I asked if there can be any compensation for the inconvenience, since this was an error on the company's behalf. He responded, as he sat behind the desk tapping away at the computer, that there could be none. He stated that he bore no responsibility, and claimed responsibility lay with corporate , in effect, their inefficiency. As if he the employee and the company were a separate entity. Absurd! I never received any cancellation email or notice. I would NOT recommend this business to anyone. Yet, my experience may not be your experience. Still, customer service goes a long way in my book.

They do not check their own work, they waste time, they waste your money, they do not tackle engine…read moreproblems directly. Instead, they go piece by piece, and charge you one by one, before even addressing the problem. They are not mechanics. They are a corporate cash grab that preys on the community with bad work. Avoid corporate greed. Go to your local mechanic. They will fix what needs fixing and will be more honest about it.

Very disappointing experience at this Pep Boys location. I brought my Hertz/Uber rental vehicle in…read morefor a simple oil change service. At first, they told me to leave the keys and wait because the service would be done quickly. I waited for over two and a half hours while watching multiple other customers arrive, speak with employees in another language, and have their vehicles taken in and serviced much faster. Meanwhile, my vehicle was never even touched. Not once was I given a clear explanation or honest update about the delay. When I finally asked why my vehicle had still not been serviced after such a long wait, the staff responded very rudely and told me to leave and come back another day. Instead of handling the situation professionally, they became defensive and disrespectful. I understand busy shops can have delays, but ignoring a customer for hours without communication and then treating them badly when they ask questions is unacceptable. Customers deserve equal treatment, clear communication, and basic respe