The Canine Connection is amazing! This is our second dog to go through Sara's programs, and we…read morecouldn't be happier. After the 2018 Camp Fire, our dog Stinson trained privately with staff due to our needs and later COVID restrictions; he loved his time there and he had friends. Whether he was learning, playing, or staying with the team he felt at home with them.. Now we have Crash, who has completed Puppy Socialization, Kindergarten, Surviving Adolescent classes, and more. Sara and her entire staff truly care about both the dogs and their people. I know they love Crash. They work hard to bring out the best in each dog while teaching owners how to communicate and work effectively as a team all with a soft hand. They all work to bring out the "friend" in your dog. Their combination of knowledge, patience, encouragement, and genuine love for the dogs is something special. We simply can't say enough good things about Sara and The Canine Connection. If you're looking for a place that will help you build a strong, positive relationship with your dog, this is it!

William is such a different dog since Anna at the Canine Connection came into his life. His…read moreconfidence has grown. It is wonderful to see him enjoy life instead of being panic stricken. Kathy D.

Stay far away from this place. The trainers are mostly subletted out so you don't really know who…read moreyou'll get until it's too late. My dog was dehydrated to the point of his skin was peeling off by the time he came back and yes the trainer admitted the withhold water to prevent them from needing to go pee as often (excuse me but what the F?!). Of course they convinced us that he needed to stay for an extra week, being extremely pushy about it using sales tactics that one would expect from a scammy dog trainer. They used an e collar even though we would never have agreed to them using that. Our poor dog came back traumatized. I wouldn't trust my worst enemies dog with ireeny (maybe ireenie?). Either way when we brought this up to managment ofcourse as one would expect it was all excuses. BUT the owner or whoever it was that's in charge was nice enough to offer one on one in Person training lesson to make up for it, which doesn't take back the weeks of torture my dog went through being actually electrocuted and dehydrated but the craziest part was the owner never bothered following up and keeping her promise. Trust me if you love your furry little friends stay far away. Nothing professional about this place. 4k dollar down the drain. My first dog was trained so unbelievably amazing by someone who very obviously loved their job. Unfortunately they closed down between the time we got our first dog to the second one. Shamrock ranch is the place we went too for 1500$ they worked wonders. This place just leaves you feeling ripped off. 4k$ for nothing to show except a poorly trained dog...is an actual scam. The kicker...we were told we would need to keep the e collar on him for the next 1.5 years. How come my other dog never needed an e collar?!? I'm disgusted I didn't trust my gut when I got that feeling of being pushed into the whole "he won't be trained correctly if you don't keep him there for the extra week". Meanwhile my dog was being abused. Feel free to reach out to me for a more in depth explanation of our nightmare of an experience. Akoka5789@gmail.com (this is for potential customers to reach out, management please dont bother. You blew your chance already)

I have posted this to google but I want everyone to have a chance to understand what could happen…read moreif you trust this company. This is my families experience. Our experience with this company was deeply upsetting, and I sincerely regret ever trusting them with our puppy. We enrolled Scout when he was only approximately 3-4 months old and paid roughly $4,000 for his training. We entrusted this company with an incredibly young puppy believing he would be cared for appropriately while receiving professional training. Instead, Scout came home behaving like a different dog, and we have been dealing with the consequences ever since. When Scout was returned to us, he was covered in his own vomit and smelled so terrible that we immediately had to put him in the bath. Given the amount of money we paid and the level of care we were led to expect, seeing our puppy returned to us in that condition was completely unacceptable. The professionalism of our experience was also concerning. When Irini met with us to demonstrate the e-collar, she arrived wearing sweats and made sexual remarks that made us extremely uncomfortable. This was supposed to be a professional training interaction regarding our puppy, and the comments were inappropriate and completely unnecessary. The e-collar itself is another major issue. The original two-week program we signed up for did NOT include e-collar training. We were subsequently persuaded to extend Scout's stay by approximately another week and a half, and that extension included e-collar training--something we were not adequately informed about beforehand. Had we understood what was going to occur, we would never have agreed to it. More importantly, the training did not produce the results we were promised. What we got instead was a puppy who returned home with behaviors and fear responses he did not have before he left. One of the most disturbing examples is Scout's behavior around food. He now sometimes has a fear reaction while eating in which he suddenly runs away from his food as though he has become frightened by something. We do not know exactly what happened to him while he was in their care, and I will not claim to know something I did not personally witness. What I can say with certainty is that this was not a behavior we recognized in him before this program, and seeing our dog react fearfully to something as basic as eating is heartbreaking. Scout did not come home the same puppy we sent away. I also want to be very clear that we DID attempt to resolve these concerns with the company. I followed up with them many times. Ashley eventually told me that I would be able to meet with the owner of the company in Sacramento for follow-up training sessions so that we could actually receive what we had paid for. She told me she would get back to me with a time and location. She never did. There was no time. No location. No follow-up training session. After spending approximately $4,000, repeatedly reaching out, expressing our concerns, and being told that additional training would be arranged, simply failing to follow through was incredibly unprofessional. I cannot know everything that occurred while Scout was away from us because we were not there. I can only speak to the condition in which he was returned to us, the interactions we personally had with the trainers, the promises that were made and never fulfilled, and the changes we observed in our puppy afterward. Based on those experiences, I deeply regret placing Scout in this company's care. We trusted professionals to care for and train an extremely young puppy. Instead, we were left feeling as though we paid thousands of dollars for an experience that caused him fear rather than helping him. Scout deserved better. We deserved better. I would never entrust another dog to this company, and I strongly encourage anyone considering a board-and-train program here to think very carefully before leaving their dog in their care--especially a young puppy who cannot tell you what happened while you were gone.

My experience with this so call dog trainer , Not a good…read moreone , I I mentioned to Gloria from our first visit to my house that my 3 year old German shepherd has no training in the past ! She worked with my girl twice then she said she is frustrated That my shepherd does not know the basics, two keep this review , from going south All I can say is People beware, get everything in writing The cost per visit, and when she is going to show up , and don't be fouled by the smoke and mirrors.... This is all the more I'm going to spend on this bad experience, good luck !!!

Gloria has many helpful tips. Not only does she practice "positive training" with the canines but…read morealso the owners!

We just moved to Chico and I think we've found our new groomer! Even though Benny is used to being…read moregroomed, this was his first time with TrailBlazer. He went in being long overdue and came out looking so good! He got a bath, groom, and haircut, and couldn't be happier! The groomer asked questions to get to know him. We appreciated the care and kindness she showed towards our dog. We've booked his next appointment and look forward to this being our regular groomer! When rating our experience, we definitely give her 5 out of 5 barks!

So since they upped the price $20 for grooming; claiming supply costs and was not informed till…read moreafter grooming was done. They decided to delete the review, cancel the nail trim appt without calling to let us know. They have lost me as a customer and I would think twice about doing business with them. Customer Service is awful. BTW the groomers are great. Too bad ownership is not!

PetSmart did the very best cut on my Bichon! We have been to a couple recommended dog groomers and…read morewas so disappointed and asked a man at the park who he uses and said "PetSmart ". The price was right too! Thank you Teddy will be back!! He smells so nice too!

The store itself is clean and bountiful. The employee in…read morethe live animal section in the back is very unpleasant. She was directly rude in front of other customers and was giving incorrect information about some of the animals. Great store but i dont understand how this lady still works there. I tend to go elsewhere specifically so I dont have to interact with her. It's unfortunate she has not been talked to about her demeanor.

My pit mix, Hazel came into my life after spending some time alone on the streets of Bakersfield…read moreand then getting placed on the euthanasia list at the local shelter. Whatever trauma she endured there started showing itself through fear-based aggression toward humans; after trying on my own to address the behavior, both Hazel and I were stressed, frustrated and scared. I realized I needed professional help and I wanted it to be provided by an educated, dedicated trainer who came from a place of empathy. Tiffany fit that description perfectly. From the moment of our first Zoom "audition," I could tell she was no nonsense: she could train Hazel, but it would also take work, honestly and dedication from me, as well. Prior to drop off, I was provided with specific directions, a handbook and easy to follow instructions on exactly how the training would go. The minute I dropped off Hazel with Tiffany, my heart felt hopeful for the first time in months. Hazel immediately recognized Tiffany as a kindred spirit who commanded respect but made sure her first job was to connect with my dog. From there, I was receiving daily, lengthy updates that included videos describing what/how she was training as well as lectures that provided guidance I could follow once she came home. The part that made me realize I had made the right decision was that, within a couple of days, Tiffany had identified Hazel's root issues that were leading to her aggression and adjusted her training accordingly. It was amazing to watch her with Hazel: her focus, her calm, quiet demeanor and Hazel's response to her: trust. Once Hazel came home, the real work started and Tiffany is available 24/7 the first 72 hours and then available during her normal work hours for the life of your dog. That's an incredible commitment for what you're paying to know that your dog is in the best hands possible. I can't speak highly enough of Tiffany (and her sweet husband). I've been an animal person my whole life and there is no one else I'd recommend to help you connect more and understand any issues or behaviors your dog might be experiencing. Thank you, Tiffany.

Tiffany and For the Love of Dog has been nothing short of transformative for both me as a dog owner…read moreand for my dog. I was fortunate enough to book a month long board and train with Tiffany for my dog, who was a pandemic pup who had some medical trauma that robbed us of important foundational training time when he was a puppy. He's a strong guy as an adult and I was having a lot of trouble instilling training into him since he was not a food motivated dog, especially when it came to walking on a leash. He'd pulled me off my feet a few times and I knew I needed a professional to really help me become the best and safest dog owner I could for him. Working with Tiffany and For the Love of Dog doesn't just instill amazing training in your dog, but educates you as the owner in ways I didn't even realize was possible. I feel so much more prepared and educated now, through Tiffany's training, her educational videos, her to-the-minute updates on my Dog's progress and how she teaches--both the dogs and the human owners. She breaks down everything in such easy to follow ways and her insight on behavior, both dog and human owner behavior is nothing short of brilliant. I also know I can reach out to her at any time for any hurdles we encounter and will receive her insight and knowledge, which is worth its weight in gold. She quickly identified not only my mixed dog's breed (the genetic test totally confirmed everything she said!) but the underlying anxiety that he felt. The month he spent with her has transformed him from an anxious worrier with deep feelings who would pull me off my feet on walks to a calm dog who knows he can do hard work and that I'll be beside him to help as we tackle any new situations. The difference in him is profound: he's calm, he's walking on a loose leash, he's happily obeying commands and he's more confident in his place in the world and in our little pack of three. And I feel so much more prepared and understand him on a deeper level through Tiffany's insight, education and help. If you've got a pup facing a hard problem or anxious behavior or any issue at all, invest the time and money into Tiffany's training. You will be so thankful--and so will your dog! I cannot recommend her enough. This experience has strengthened my bond with my dog, educated me as a long-time dog owner and introduced an order into our lives that has truly changed it for the better.

Very friendly and experienced groomers. Will advise to others too. They are professional in…read moregrooming advise Nice people.....

Great place for your pets. Our dog's favorite place to clean up and get a little alone time.read more

I live in the country , so my German Shephard and I walk the property as well as some of our…read moreneighbors orchards everyday. So he is almost always off leash given our location. One morning he ran off and I found him scavenging a carcass and before I could get to him, sure enough he got bone stuck in his throat. Fortunately it was not effecting his breathing, but he could not swallow and was clearly in great distress. I got him back home, called my Vet. They had no DR on staff until the afternoon. I then called every other Vet in my area, and they could either not see me because of being over capacity for appointments, or there was no Vet on Staff at the time. I loaded Max in the Truck, called ahead and told them we were coming. It was a long drive, 40 minutes with a dog in distress. When we arrived they got us in right away. Even though Max is a big , strong, and difficult dog, the veterinarian and staff were able to get the bone out of his throat with no sedation, no major procedure. They did not do anything extra, did not require an ultra sound of an X-Ray, and after all was said and done, it probably only cost me a little more than my regular Vet would have charged, and that was for an Emergency appointment. I know people will complain about the cost of VCA, but this is a 24 hour emergency service, and I for one am glad the community at least has this option given that extreme Vet shortage, and IMO anyone that takes on the responsibility of caring for an animal should be ready for things like this to come up. Great Experience, Thank You for helping my boy!

Moved from Oroville to Chico - No notice - since VCA took over the place was not near as pleasant…read moreas it once was. I found out they had moved when I went to the location on Oro Dam Blvd and they were closed. Called Chico and they said I had to bring my pet there for an exam in order to receive prescriptions that he already had. They had my pets' records, same vet. Had been with the Oroville vet for over 20 years and myself and other received no notice. VCA is a Corporate Entity looking out for themselves first, pets and pet parents second.

The staff here are pretty close to magic: my moody, intermittently aggressive tomcat is angelic…read morewhen they handle him, while my brand new super cuddly kitten thinks going here is like a playdate. They have an ever-changing array of newly groomed dogs underfoot in the front area where they work; they keep them and their own dogs around for companionship while they are working and, miraculously, all the animals get along. Each of the animals look movie-star perfect when they're done, the haircuts are adorable. When I first moved to Chico my older black cat was dealing with a skin condition that made her lose her fur in chunks (now finally, after five years, healed.) They treated this beat up looking sweetheart with all the care and regard of the beautiful healthy animals and it meant a great deal to our family to see her being cherished. But what I want to share most is that during the Camp Fire, All Cats and Dogs have taken in pets of fire evacuees and groomed them for free. Owner Alex says "In many cases, the fire evacuees left with only their pets and lost everything. I figure that giving them back a clean fluffy dog to hold is the least I can do."

Had a really good groomer who left about 2 months ago. Now, with what's left, I would not recommend…read morethis groomer. I tried them, but bad experience.

Amazing groom by Sammy for both our Goldens. They went in looking adorable like Goldens do and…read morecame out show dogs. Not only is Sammy an excellent groomer and great with the dogs but also has good communication skills and is so nice! We will be back and scheduled our next grooms before we left! Thank you Sammy!

If you love your pet and value your financial security, read this entire review. DO NOT fall for…read morethe corporate subscription trap or the convenience marketing of Vetco Total Care. What looks like an easy neighborhood vet stop is actually a corporate system engineered to maximize profit at every turn, even at the cost of your animal's health. There are completely no limits to the dangerous lengths they are willing to go to to maximize those profits. They will knowingly fabricate a completely fake diagnosis, write expensive prescriptions for entirely healthy ears, and aggressively push unnecessary, highly dangerous general anesthesia on a brachycephalic puppy just to pad the invoice and hit corporate billing quotas. They push subscription-based business models, hit you with outrageous junk fees, and charge exploitative prices. They intentionally manufacture a completely false medical condition, create massive fear and panic, and then instantly present you with a quick remedy that will cost you an extra $90 today just to treat the exact fake diagnosis they just fabricated.They also slap you with extreme, standard markups across their entire store, charging a massive $50 for an ear wash that can be purchased for just $14 at an honest company like Tractor Supply. This massive pricing inflation is exactly why they heavily market their subscription "perk" of a $15 reward back every single month. It is a psychological trap designed to make you think the cost takes care of itself, when in reality, their everyday shelf inventory is so heavily marked up that your monthly reward is completely meaningless. You are still giving them far more money on basic supplies They tack on arbitrary, nickel-and-diming fees for absolutely everything. When our puppy had a completely normal biological response inside the exam room, they actually slapped a sanitation charge onto our bill even though we cleaned up the accident entirely ourselves. The entire floor design of this retail store actively invites animals inside to walk throughout the building, making accidents a mathematical and biological certainty. They do not charge the everyday retail pet parents walking the store aisles for an accident, but the second you cross into their corporate veterinary clinic, it becomes another excuse to drain your wallet. To make matters worse, they even charged us a junk fee to dispose of the very medical tools they used to charge us their standard exam fee.What is happening here goes far beyond corporate greed--this is corporate-level medical malpractice and a total abandonment of the most basic medical ethics. It is a terrifying reality how dangerous they are. Dr. Watkins knowingly and willingly pushed multiple fabrications, including a fake infection, a fake embedded hair, and a fake foxtail, and she was fully prepared to stand her ground on those lies to the absolute limit. It was later proven that day by a reputable Vet that his ears were completely pristine! She aggressively pushed a highly dangerous general anesthesia cocktail of ketamine, propofol, and diazepam on our 9-month-old brachycephalic puppy so they could charge us $600 to pull a fabricated foxtail out of his ear. This is from a doctor who was suddenly claiming she was completely incapable of performing a simple otoscope exam that she had successfully completed without an assistant just seven days prior--all because we standardly refused to hand over a $68 repeat recheck fee that our paid annual subscription explicitly covers.When we stood our ground, the manager immediately stepped in, aggressively interrogating us on whether our dog was on a heavy "Chill Protocol" sedative cocktail. They intentionally label perfectly calm, still animals as problematic just so they can push dangerous sedation for routine, basic exams. The moment we standardly requested a second medical opinion--a routine, encouraged right in all medicine human or veterinarian--the manager met us at the desk with a phone number and canceled our annual contract on the spot, locking our puppy out of care with 10 months left on our prepaid year of doctor visits. Don't expect to ever see the same doctor twice; in our first three visits, we saw three separate doctors. Vetco Total Care relies on a high turnover rate of veterinarians, as professionals with actual standards are unlikely to risk their licenses or compromise patient care to meet corporate billing quotas. They use calculated fear and intimidation tactics, intentionally engineering a stressful environment to turn you into a worried pet parent so you will blindly hand over your credit card out of pure panic for your animal's safety. Protect your savings and protect your sanity. Take your beloved animals to a trusted, independent veterinarian instead of letting a corporate chain treat your fur babies like cash machines. Stay tuned for the entire story..