Best veterinary clinic in town. Every member of the staff is helpful and kind. My doggies adore…read morethe vets and they are receiving top notch care.

This veterinary office must be run by actual monkeys--they can't seem to figure out how to use a…read morefax machine or email. Any technology invented after 1973 appears to completely spook the office staff. Extremely frustrating when you're trying to get records transferred or prescriptions called in. Save yourself the headache and go somewhere that has joined the current century.

As an animal lover and the granddaughter of a famous animal trainer, I must say I've met quite a…read morefew veterinary specialists. But none like Art Colyer. He is the absolute best when it comes to trusting your beloved animals to a professional. This man has a special kind of magical bedside manner. We have been with him for 10 years and can absolutely and honestly say that he has gone above and beyond the call each and every time he has treated our babies. I recommend him 100% Francine Nazaruddin Magalia, California

My husband and I have been taking our little pug, Georgie here since we got her. He and his family…read morehave been taking their dogs there for much longer. Dr. Colyer is very personable. I firmly believe that he really does love my dog. He talks to her and treats her like we treat her! He even tells her how cute she is (she's adorable, trust me). He is always willing to investigate concerns, no matter how trivial. He is encouraging and gives lots of praise when you've done well taking care of your pet. If I didn't know better, I'd think Georgie was his favorite patient :) and that's how it should be with a vet. On kind of a more sad note, when my inlaws' dog had to be put down, Colyer Vet offered an in-home service so she didn't have to be put down at the vet. I am not sure if that's a common thing or not, but I thought it was really important and meaningful in choosing a vet. He also gave my inlaws' dogs some anti-anxiety medicine free of cost when their house burnt down and the dogs were freaking out. Goes to show he really cares about each individual animal!

I've been coming to Riverwood for a little over 7 months now. I had an older chihuahua and a 20…read moreyear old cat, that needed a caring, end of life facility. I can say that Dr. Sandy, and her staff went above and beyond, in helping us make these hard decisions. The care and respect for not only my family but my pets also, was phenomenal. Everyone here cares about you and your fur babies, unlike a lot of the bigger vets locally. They made a lifetime client with me!

Dr. Sandra Hazanow was the veterinarian for my dogs in San Francisco for over 25 years. I was sad…read morewhen she left to open her practice in Chico. In all those years, I found her to be highly competent and empathetic, caring not only for the needs of the animals but also sensitive to the needs of the owners. Her approach was always transparent and ethical. She always responds quickly and is generous with her time. Even though she now has a practice in Chico, she remains willing to consult with me regarding my dogs whenever I have concerns. Given the opportunity, I would gladly have her caring for my dogs again.

Everything went well...this has to be the best vet I've been to since before the fire. So patient,…read moreso kind, so understanding and communicated extremely well. I don't have any dogs right now but I will and I will bring them here!! I thank every single person here that I interacted with and I sing your praises daily!! Thank you from the bottom of my heart Carole Quintel

I am very upset as I made at appointment for one of our adult boa imperators named Addy on February…read more3rd 2026 as she had a large mass stuck in her back end that she couldn't pass on her own. They told me she was dehydrated so they gave her IV fluids. They also did an x-ray on her to confirm what the mass was which it was stool that she was unable to pass on her own. They confirmed she had an infection and prescribed her an antibiotic injection called Ceftazidime to be given to Addy every other day. They wanted to do blood work on her however I couldn't afford that as that would have made the total $800 - $1,100 in addition to I don't see how that would have helped Addy as we already know she has an infection from the stuck stool. The total cost that day was $640. They told me if the antibiotic injections didn't work that they could do an Enema and flush out the stuck stool. At the time of the appointment they showed me how to give the injection to Addy on her side underneath the scales. They told me if I needed any help to come in anytime and they could help me give her the injection. They gave her the first injection for me. When I went to give her the second antibiotic injection I had a difficult time doing it properly as I am nine months pregnant so I called the vet clinic to ask if I could bring Addy in for help on giving her the injection. They told me the doctor had left early that day and to give the injection from top down if I needed to which is what they told me not to do during the time of Addy's appointment. Thankfully my husband was able to help me give Addy her antibiotic injections however I didn't think it was right what the vet did saying I could come in for help and then they refuse to let me come in and help give Addy her injection. The vet said they would call in a few days after the weekend and see how Addy is doing. My husband helped me to give Addy her antibiotic injections every other day. When the vet called for an update I let them know that a small amount of white stuff came out of her back end but that the mass was still there. When I asked how much the estimate would be for an Enema the vet told me they didn't want to do that for her until after she had all her antibiotic injections due to the risk of tearing which they didn't mention that to me during Addy's appointment. My husband and I were giving Addy the antibiotic injections every other day like instructed. We went to give Addy her injection last Thursday evening on February 19th 2026 only to find that Addy had passed away. I am very upset and distraught about Addy passing as she was such a kind and sweet boa. I feel like the vet should have done something more for her sooner instead of just relying on the antibiotic injections. I am also upset they didn't allow me to come back in for help giving Addy the injections. I am writing this review to share my experience as this has been very hard on myself and I highly recommend not going to Whispering Pines Vet Clinic if you have an exotic or any type of reptile. I cannot speak on their services for dogs and cats, however I don't think they are capable of treating exotics and reptiles properly. The total vet cost for Addy was $640 only for her to end up passing away. I also noticed when I first walked into the clinic that they have two ball pythons in a small glass tank together with a red light for heating. One of the ball pythons had bad stuck shed on it. The two ball pythons apparently live at the clinic like that in those conditions. I told myself if they can't properly care for their own snakes how could they possibly help Addy our Boa? I almost walked out right then and there but being I am heavily pregnant it's hard for me to drive and this was the closest vet clinic to us that sees exotics. I now know that I should have walked out and gone to a different exotic vet as maybe if I did that Addy would still be alive and could have gotten the help she needed.