Solid people and selection. Never had a real issue. Selection can be limited some times but that's everywhere. Overall in my top three for Boston. read more

Honestly don't know why freeport st location gets so much hate. It's true it's busy sometimes and the line is long. That's life folks. Visit the dispo at a different time of day. They have fresh bud in mason jars that you can see and smell before buying. This alone is worth 2 stars. They also have some killer deals and specials. Prices on some items are the lowest I've ever seen in the local area. so that rates another star. I picked up some Trulieve flower that I had to return months later because it was moldy. The budtender gave me a refund to be used on house brands. And the budtenders are always polite to me because I am always polite to them. They don't update their website regularly so you will sometimes leave empty handed when everything on your list is sold out. And their concentrates are just house brands. Go elsewhere if you like concentrates. read more

Large selection and prices are decent depending on what you are seeking. The 3 locations are convenient, yet prices differ at each location for the same product, this I don't get. The menu will constantly switch however and no guarantee on product as they tend to run out of what is listed on the menu sometimes and will offer a higher priced product instead (nature of business I guess, so no fault there). The menu can also get confusing as the filters aren't properly set on the backend seemingly on purpose (after a couple of years it should have been an easy fix by now). As far as the CS, this location is terrific and always kind, respectful, and courteous budtenders. The other 2 could use a boost. The staff can seem dry and disgruntled for the most part and feel as though you are being rushed out. I will say there are a few great people at those locations as well. Overall it's a decent experience, nothing to write home about, yet nothing to hold a strong argument on either. read more

very nice service and very nice and treated me very well definitely recommend this place

This is the absolute best dispensary in Boston they got the best prices and bomb ass weed everybody there is super friendly and happy it's just great read more

High Profile X Budega of Boston Dispensary - My latest order - Cannabis Dispensaries Near Me - Boston, Massachusetts

The service is terrible except for if one, maybe two particular people are working. The front desk and counter people study my MA driver's license every time I have to hand it to them. And even commented on knowing someone near my address. It's a very uncomfortable feeling. I don't need every person working studying my address. They've also looked into the computer to comment on what and how much I have purchased in the past. I'm spending hard earned money with them and they get chippy if I ask to smell a couple of different products. The attitudes are repulsive. They also tell you that you are part of some rewards program but after spending God only knows how much I have no points accumulated. it's some type of scam. It always seems like there are more people working than customers and yet it still moves incredibly slow. read more

whoever was working at cubicle 4 at 9 am on Halloween 2025 wouldnt help me or my friend and sent us to the back of the line after like 5 people walked in-- unprofessional dumb and rude.. like his fit.. shut down or do right read more

This service is trash. It's Saturday morning. About 30 people in the store and 2 workers.......the selection is EHHHH they don't have a lot of the good stuff to select from. As long as I waited in line I could have waited for a street dealer to bring me my flowers. DO BETTER it's Saturday morning. You know it's going to be a packed house so why not make sure you have enough staff to take care of everything. The worse the worse the worse read more

I order ahead for the "In & Out" factor! Take the ID, bring forth the product, take the payment, and be done! Literally should be a 2 min or less transaction! It shouldn't be being put together when I arrive...grab, pay, and go! Let's improve on this factor and get me moving quicker than I am. Also, maybe consider TWO for pick up...TWO registers TWO bud tenders checking us out! Improve here and get a dedicated customer and an increase in stars! read more

This place has a great selection to choose from and the staff was very helpful. I love the chill vibe here. It's much better than the other cleancut, robot-esque dispensaries I've been to. read more

So I tried to give these folks a second chance after they fucked up and left a bad taste in my mouth but here we are again after chance #2 they recently started having good deals I guess because they heard how ppl are telling them their bud prices are ridiculously over priced in this market especially for the quality! this place makes you pay for your time literally you go here thinking you're getting a deal only to be held up in a waiting line for half an hr to 45 mins legit no exaggeration even if you have an online order you could spend upwards of 29 minutes in this dispensary!!! it's ridiculous. the wait is what kills this place! read more

I Can't remove previous comment. But the store has definitely improved. Haven't seen the Angry guy lately. Prices actually got better. Since I wrote comment I had nothing but good experiences. It is now back my favorite spot read more

Be sure to check out other reviews - way too many 1 star to seriously consider this place. I wish I had read other reviews first. Anyway, I went there twice. The first time was pleasant. The second time not so much. 5 people behind the counter and only 1 other customer besides me. No one offered to help. One of them just stood there staring off into the distance. I had to ask if she was working. I couldn't hear her reply because the music was so loud. I had no idea what she said, but she asked what I wanted. I said I had hoped someone would ask something like, "May I help you." When I got to the counter, she said she had said that and asked to see my ID. I said she was the 3rd person to ask to see it - the first 2 were the security guard outside and the receptionist inside - both of whom were pleasant. The woman behind the counter told me I could be asked for it a 4th or 5th time. Her attitude bordered on belligerent. When your staff gets mad at customers who interrupt their goofing off, you know you have a problem. I asked for a gummy product I had purchased before and she said they didn't offer it anymore. I asked if they had anything similar and she asked if I meant similar in flavor or strain. Flavor, I said. She immediately replied they had no similar flavors. ??? If there were no similar flavors, why did she ask about them? She began to rattle off alternative flavors - one of which was wild cherry. I settled on that. Turns out, she had no idea where it was and had to ask someone else. I asked about quantity and price. I was told 20 gummies for $25. But when she scanned the gummy container, it was actually $18, not $25. I paid and left. Later, I found out the flavor was wild BERRY, not CHERRY. Because of the poor service, I will not return. read more

Product was defective. Trying to get an exchange for a broken vape. Definitely on me walking out the store without checking the vape. On you guys selling defective vapes. read more

High Profile X Budega of Boston Dispensary - Product is defective. Bad for business. - Cannabis Dispensaries Near Me - Boston, Massachusetts

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I'm back, this time with nothing but good things to say. I am not going to complain about the taste, I mean it's weed your smoking it for how it makes you feel.(wisdom) The ounce's from (HIGH PROFILE) are a great deal. They have stepped up their game with some good flower. I'm not a fan of concentrate's but when I have purchased some here I've had no problems they got me twisted just like their flower does. The staff here is attentive most of the time but this is a retail establishment and occasionally hiccups occur and one might have to wait until the patron ahead is satisfied with their purchase. I have seen this establishment improve since my first visit and I can only hope they keep getting better. (THE BUD IS GOOD, GO BUY SOME). I absolutely stand by this review as well as my previous ones. read more

Great selection of products and super friendly staff. The inside feels very professional. There's a waiting room with a kind of receptionist who will let you into the store when it's your turn. And if you order ahead you can kind of "skip the line" so to speak. They will weight out flower in some cases, even if you order in advance so just know that if you are in a rush. Have had nothing but good experiences shopping there. I do wish I could use my debit card at the counter though. I understand the complications of using cards so obv not a deal breaker but other dispensaries allow debit so hopefully they do it soon as well. You can setup an account online that will pull from your bank account so you can pay ahead. Otherwise, there's a generic ATM in the store to use (but know there's a fee to withdraw as usual with those ATMs!) read more

I went into the Freeport Street budega and the customer service was horrible.The person that I interacted with lied and said they did not sell the Cloud Cover Boxes and then when I proceeded to look at the tablet to see what I wanted to purchase I was then told to step aside and let her take an online order until I decide.I spend WAY TOO MUCH MONEY TO BE TREATED THAT WAY.I WALKED OUT WENT TO DUDLEY STREET AND I WAS SOLD THE EXACT SAME BOX "THAT THEY DO NOT SELL".Freeport Street customer service is trash.Word to the Wise shop at the one on DUDLEY Street where they care about their customera!!!!! read more

I came in wanting to buy 1-2 grams from one of the employees, they made me as a customer feel uncomfortable and uneasy about buying from this particular bud tender. Otherwise I enjoy the product and staff. Normally I'd give this location a 4/5 stars. read more

This place frustrates me to no end because they're so clearly disorganized and have no idea how to handle the amount of people that come in. I cannot tell you how many times before I decided to write this review that I've had to sit by and watch several walk in order people go inside while I wait 30+ minutes. There is absolutely no point in placing your order online ahead of time. They will not have the order packaged and ready and you will have to wait twice as long just to go in. Such poor management that there's often lines OUTSIDE of the dispensary. One of the most unprofessional dispensaries I've ever been to and the biggest waste of time. They have no idea how to run a business or keep their customers happy. Bad experience after bad experience. 0/10 if I could. read more

They use to be kinda, but today on June First at 1:45PM I experienced wrost cust service ever, starting from the security and the first receptionis, a white person he talks kind, and I am black person, he was so rude!!! I will never come back there, they just lose a loyal custome! read more

The online pre ordering is always so painful. The line are insanely long and the orders are never pre packed which defeats the whole purpose of order ahead. Usually takes me 20 min even with order ahead read more

Billy was super helpful and answered all my questions even though some were pretty random! Love this dispensary, especially the bulk buds and their prices! Always get great customer service, great place to pick up some bud! read more

This is my second time here and I said I wouldn't come back but I gave it another chance. Everyone is rude it's like you're aggravating them when you ask a question. The menu is cool there are deals sometimes but they go quick. read more

They are pretty good and move kind of fast which is good....only problem I have is if your picking up you should check your buds cuz you order bulk nuggs and all sudden then throwing dam near a gram of shafe and lil ass buds with it read more

everybody always angry there working at the desk always have a problem when all your trying to do is buy weed and stay happy, only go if it's close by I wouldn't recommend waiting time is always very long as well I never understand because there's always about ten people in the back and two on registes?? read more

Bought some flower and it was the worst ever!! It didn't even burn right and did nothing. Total garbage!! I tried to return it the next day since I had a receipt and all they offered me was a 10% discount. Won't be going back. Plus there's always a wait for no reason read more

Worst weed store in Boston by far. Slow AF service and rude employees. You could be sitting there for 30 minutes and two online order people walk in and they get to go first. I would go to any other store in Boston. This is by far the worst read more

Great choices. Great customer service, esp Shannon. Had him as a bud tender a couple times and he's very informative and helpful. Love the vibe here! read more

You have to order online or sit in the lobby for 30 min+ Their staff can handle more than 1 walk in at a time. They just stop taking Credit Cards which is weird in 2023. There not that bad but they are the worst in Boston. Owner needs to secretly visit other dispensarys to learn how handle a crowd. BROCKTON green hearts has 3x times the customers but you in and out quickly read more

Love this dispensary, great options and deals! People working are also super helpful and nice :)

The place closed early. Not true to their hours. I understand it's a slow night, but don't look at me from the inside, laugh, and turn around. I showed up 15 minutes before close, but the staff apparently wanted to go home. I called them from outside and can see them clearly ignoring the call. A few more customers showed up after me, but they didn't have any luck getting inside either. I'd say call before you go but they don't pick up the phone. My opinion. Go somewhere else. This place doesn't have any knowledgeable staff. They just want you in and out. They hate questions, but that's only because nobody has the answer. No creditable 'budtenders'.. just cashiers. You ask a question, they'll read you the description right under the product. Don't believe me? Head in yourself, and ask anything. But don't say I didn't tell you so. Only head there, if you know exactly what you want, and come in a few hours before open and close. read more

I've been very patient with this business--due to me losing my debit card, my only way to pay was through their Ritchie pay system or cash. I've had more problems with the dutchie pay than anything. There seems to always have a problem when it comes to dutchie pay. The first time I had this problem they said their system is messed up and whatnot. I said no worries, it happens. went back a second time, they couldnt find my order. that was my mistake because I found out I actually ordered it at a different location. weird. I then got another order and I told the guy that I made a first order online but then I made a second one because I wanted to add more. so I was very adamant that they new to disregard the first order. Ithe man on the register told me the total and I was confused at the price because I literally stated to the front desk and him that I had two orders and if they could disregard the first one. come to find out I was charged for all of them in total but when I opened the bag outside to check my stuff, he only gave me 8 prerolls and I was charged for 12. whatever, I hesitateed to go back and tell them because, who would believe me. but i was met with professionalism and the IT manager(not sure of his title) but he took care of me. he gave me $15 in cash and then he gave me a $20 credit for my next purchase. like I stated before, I really only use dutchie pay. I came in a week or so ago and a lady was on the register and I told her about my credit and if she could apply it. she said she didn't see it in the system and that the next time I come in, I would be able to use it. I went in again and I forgot about it this time and I just really wanted to go home. fast track to tonight and I forgot about it agwin because I just purchased it online through dutchie pay. the man on the register, was the one who reminded me and the girl next to him on the register said out loud., "oh, forget that. it's already been taken care of" OH? when? I made sure to let him know that I actually never used the credit and would like it to be used for my order now. the gentleman proceeded to get my products and another woman comes up to me and asks if the bag that was by the computer was mine and I said yes. she goes into the room in the back talking in her earpiece. now I'm confused. the man comes back with the rest of my stuff and as he's about to staple my bag, he asks the girl what he should do. she said she dowsnt have the authority to do that. I said ok and asked to speak to the manager. they said there was no one who was here that could do something about it. no manager? at a dispensary? anyways, I take my bag and leave. i started to get really upset because I feel like they were insinuating that I was lying. But I was like how? They can easily go into their system and see if I've had the $20 credit applied to any of my orders. Right? I'm so lost. I left an email on their contact us link and now I'm leaving a review. I'm so over this and annoyed I just typed all of this. Now I have to leave it because I'm not about to waste my five minutes I spent writing this. Anyways, people make mistakes and things happen. I would love it if I were to get the $20 credit. Thank you. read more