There are multiple things that I see happening as a customer, every time I am in there the short…read morered hair lady, I don't know if she is the manager or not her name is Megan from what I hear, she is very rude and unprofessional. There have been multiple times where I have witnessed her just be very snarky towards customers and her employees, the employees are great! I am very satisfied with the Employees customer service skills and attentiveness to their work, aside from that they need to get rid of Megan she is doing nothing but dragging the place down.

Very convenient location I love to use my Exxon fuel perks here when I gas up.. I come here quite…read moreoften in the service is always great.

If I could give a 0 I would, Sat there for 15 minutes waiting for a burrito, then for another 15…read morebecause nobody wanted to tell me I had to pay up front first, they sat there and mumbled something about my order number, then proceeded to be rude when it came to the front counter. The old lady in the back could of been a lot nicer and maybe you should put a sign up that says pay up front first. Lost a customer and I come in everyday. Just the first time I've ordered food in years

I used to really like stopping at Store #197 on Fairfax St in Stephens City, Virginia, but a recent…read moreexperience has been less than expected. Ordered 2 beef sliders adding mayo, jalapeno, shredded lettuce, but there was hardly any mayo (could barely see it) on the bread, and only one dime-size jalapeno in each slider. Is this Sheetz's management so stingy that they are unable to put more than one small slice of jalapenos on a slider and put less mayo on the bread then what would normally be found in one packet of mayo? And, it wasn't like there were tomatoes or any other condiments requested so there was definitely room without overstuffing the slider. Don't understand why they have gone down in quality. very disappointed!

Easy on and off from 81 with fast food places (Arby's, Taco Bell, KFC, Subway) nearby. Never have…read moreto wait for a pump and never more than one person ahead of me inside. Easier for me to get in and out of than Sheetz on the other side of the exit. Last trip I found a Flying Dog summer seasonal that has been sold out everywhere else. Expect hard to find southern hospitality in Northern Virginia. Friendly workers so if you are offended by being called "darlin" this may not be the place for you. The store has a good amount of items for the size but it is pretty narrow aisles and some junky things. Bathrooms are on the outside and can be pretty dirty at times. It'll continue to be a weekly stop for me on my way to WV.

I went there last night to get some drinks with my friend. Mind you, we are from Florida and have…read moreno idea about Virginia alcohol laws. I gave my friend my card to get the drinks, she came back asking for my pin and then when she went inside, all of a sudden they said we needed cash but my card worked. We didn't have any cash so we just left but then we realized my friend left her id. We turn around and as soon as she walks in, the old lady working at night with the BLUE TRUCK yells at her and tells her "it's too late for yall now". She just explained that she left her id and then the lady accused her of lying, saying she didn't. When it was right in front of her on the counter. My friend had pointed it out and apologized, the lady said nothing.. she was very rude and should not be working this kind of job. She does not know how to handle customers even though my friend was very polite and understanding. Please fire her. All we wanted was some drinks and we were on vacation. There was no reason for her to act like that...

Very friendly management. Pizza is really good. Wings are also great. Their Slurpees are better…read morethan most other 7-elevens.

Great location and the staff is always friendly... We come here often! Besides that, they have…read moreExxon here as well. It works out great for our fuel perks. This is a location that's normally not that crowded you can get in and get out with relative ease ,they also have a Dunkin and Donuts Baskin-Robbins drive-thru affiliated with the Handy Mart as well

I frequent this business often although I don't go in the store during these times. I do purchase…read moregas and use the drive up of the DD. Many times I will park and drink my coffee in their parking lot so I have had plenty of opportunity to observe. I will tell you that this station is extremely diligent about its appearance. They walk the lot daily picking up trash or butts left by their customers. They empty the trash barrels before the point of overflowing. They have a person come in frequently to wipe down the pumps with some kind of cleaning product. They are doing what all businesses should be doing. THANK YOU!!!

Fine selection, sufficient helpful employees, quick in and quick checkout, and participation in…read moreExpress Scripts prescriptions.

Pharmacy employees at this location are very unknowledgeable and unprofessional. They consistently…read moremess up our prescription (in multiple ways) every SINGLE time we use them. I could go on to tell so MANY examples of this, but this review would turn into a book. Pharmacy Employees are very unfriendly and do not ever accept fault or apologize for anything. Not one time. They actually immediately get defensive and rude when they realize they have messed up in some way. This is unfortunate and maybe these employees should consider a new carreer path where they deal with less people or better idea, work on improving their professionalism and kindness!