I always find the best selection of designer clothing here. I love the cashmere and the silk…read morefinds. I also buy a yearly furry piece. This year I got a little mink purse. I love it. The shoe department is also amazing do not skip it even if you're too tired to go down the steps. It's worth it.

Prices are good very nice quality clothing. the lines sometimes are long depending on which…read morelocation you are at. Cashier checkout was easy and fast. So many different style of clothing from dresses to skirts to nice blouses. They even have evening party dresses.

This Zara location needs self checkout to wait online for an hr every time I come here is crazyread more

It's unfortunate that I have to report the store. I'm originally from New York Staten Island for…read morethe last 15 years. I love going to the store but every time I go to this particular store. It's sad that the service isn't that great at all . The managers in the store are excellent, but human resources needs to do a better job. Most of these people working behind the cashier aren't qualified at all. I now live in Florida. It's a pleasure shopping at Zara there .

This location used to be a nightmare. Super crowded close all over the place over the place and…read morenever being able to find anything anything in your size. But today, it was so much better. You will expect certain things still though, like floor employees being more interested in chatter with eachother. And good lord it is still hot like a sauna (but the whole mall is sweltering). I was sent from a different store to get a new jacket that they had not had in stock. I found the item easily, but the size was a bit more elusive. Knowing Kings Plaza, you have to look around and look behind things to find what it is you want especially when you wear a popular size. People hide them every single time! Less than 15 minutes later, found the right size/color, tried it on, purchased and was out the door. Special thanks to the cashiers and the manager. Happy Holidays!

They had a great sale going on for some mens and womens sweaters because you know it's June. I…read morequeued up to check out on the second floor today (6/13/22 @ around 7:30pm) and the line was only 5 people long and the male cashier working says some of us need to go downstairs. It wasn't closing time at all yet so I didn't understand why he sent half of us away when there were only 5 people waiting to be checked out. The guys in front of me walked downstairs too but ended up leaving because the line on the first floor was twice the length. Male cashier working second floor was rude in the way he sent the line away. Gave us no reason as to why "some of us needed to go downstairs to pay" and made me want to drop the stuff I had picked out and just walk out, much like the two guys that were in front of me in the first queue. The cashiers on the first floor were kind of dead in the way of energy but nicer. Really don't think I'll be coming back in person to shop at H&M. I'd much rather order online if the staff here can't be bothered to hide their disdain for customers. I don't like being picky about my retail shopping experience because I used to work customer service too, but I would've gotten reprimanded for talking the way he did to customers. Where's the fake pleasant customer service voice? We don't do that anymore? Go to a different H&M or buy online. Or avoid the second floor entirely.

One of the few reasons I make a trip out to Kings Plaza. It's a pretty small store as far as Guess…read morestores go, but the selection is pretty good despite that. The best part is the clearance section which is always 40% off, even when other stores don't have that offer. When all the others stores do have their 50% sale items markdown, then this store matches it. There is usually a great deal of clothes squashed together on 3 walls in the back, but I ain't complaining. Got some killer deals here. If you are lucky, there will be a large amount of choices if you come on a day before it is all picked over. The Queens Center Guess has more clothing choices, but their sale section can't compare. The Soho store barely has a sale section, with all the deep pockets walking through the doors though, what would they need one for? ;)

Worst customer service. Would never came back to this store again -even if they will announce 100%…read morediscount on all items .

Wanted to do an exchange here, but I was past their "37 day" policy. I've been accommodated, at…read moreother locations l, however, I was told to try with At Your Service, which was equally as dismissive. I found two items in their last act section, both of which, lacked a price. When I attempted to make the purchase at the register the cashier just told me they were apart of a pack. However, I told her twice that they sell them that way. My friend had a bunch in the same area but his had the tag. Luckily they had an employee who overheard and told her what she had to scan. I think it's safe to say, I'll stick with 34th Street and Downtown Brooklyn over this location, going forward.

02/19/23: Tagged along with a friend ended up with $800 cookware for about $200…read more On sale, knocked down to about $500+ using Macy card additional 20% off and finally redeemed Seated dollars for a few Macy gift cards and whalaaaa, new pots for a great price! Cashier was friendly attentive and worked well with all my discounts. Happy Customer.

Clothes are reasonable and beautiful if you like work clothes when you look in the windows it's…read morebeautiful

Love this boutique, but it's a hit or miss if you randomly need something in a pinch, I would say…read morejust stopping by to see if they have something in your side or something that you like.