I've had to really positive experiences for far with Haute and have been so impressed by the…read moreowners' professionalism. My first experience, I dropped by the shop to feel it out. I'm not sure if I got lucky, because on the website it says you can schedule an appointment and I can understand why because the space is small. (Mostly just a counter and then whoever is working can help you based on what you're looking for.) The shop smells so good by the way - clean, with the most fragrant candle scents. My first order I just picked up in the shop but my second order I placed online. As it turns out, they were waiting for a delivery that would arrive in about 10 days for my purchase. On that date, I was wondering if my bundles had arrived and before I even had a chance to check the owner gave me a call to update me that the shipment had been delayed but that she will give me an update on the Friday before my appointment (which was the following week) so that she could help me plan. Like clockwork, she gave me a call that Friday and then again the Monday when my order actually arrived. She was kind enough to also have my order Ubered to the salon for convenience, and as so professional and communicative every step of the way. When someone's words align with their actions consistently, it builds trust and that's been my experience so far with the business. The owner even texted me to update me when my original desired order was back in stock - now that is customer service. I'll definitely continue to support!

I've supported this company for a long time as I trusted their quality and good business ethics. I…read morepurchased two bundles of hair - the higher priced. My stylist highlighted them and only 1 shedded like crazy!!!!!! I called and show proof as that has never happened with them - ever. The feedback is appalling as they stated they can't commit that the hair hasn't been previously colored... but they sold me virgin hair for $188 per bundle!!!?!? Wow! My stylist has died my hair for years and their hair... no issues..... they stated all sales are final. This is not normal - I'm at a sola salon with several women stylists and they are appalled. They all said it's low grade hair and they claimed my stylist who does this everyday didn't know to color hair.

Marco, thanks for making my visits fun. I usually find everything I came for and then some. Marco…read morewill stop whatever he's doing or call someone to assist me when needed. No one stalks me and I stay longer than planned because I feel a good vibe in this store. Although the store is a bit crowded, the variety is on point. I appreciate the comparable pricing and convenience. Thanks again!

what kind of store stops letting people in before the closing time? I tried to come in because i…read morehave a wedding tomorrow and i needed something last minute and this place failed me.

I always enjoy my services with Bianca. She is open and explains what she sees is going on with my…read morehair in lamens terms while trying to help me better understand my natural hair. Since I've been coming to her hair studio, I've learned to be more mindful of the products I use as well as my styling choices between appointments. I do wish she offerEd more protective styles. I don't always get a silk press but when I do, my hair reverts back without any issues. Throughout the appointment she continuously asks how I'm doing. If I ever have an issue with a style during or towards the end of my appointment, Bianca is open to feedback and will do her best to give me what I want while maintaining the integrity of my hair. The vibe is always light. Our conversations are positive with sprinkles of humor and sarcasm. The one thing she won't stand for is negative hair talk (like comparing your hair texture to someone else's as if one is lesser).

This is one of the best hair experiences I've had in my life, and I've traveled all over to get my…read morehair. Bianca is very welcoming and makes sure she understands your hair desires before she starts. She thoroughly explained everything she thought would be best for my hair and checked in with me before she did anything. I am natural, usually wear my hair curly, and was concerned about heat damage but seeing Bianca's videos online I knew I was in good hands and she delivered. Highly recommend!

Marie's Beauty Supply is my go-to spot for all things hair and beauty. They have an incredible…read morevariety of products -- from natural hair care to wigs, braiding hair, skincare, and more. No matter what I'm looking for, I always find what I need here. The staff is super helpful and knowledgeable. Marie herself is often there, and she's always friendly, professional, and willing to give great advice based on your hair type or beauty needs

Honestly. I wish I could give this store zero stars. I just moved to the area from another state…read moreand despite the fact that the store is cluttered and unorganized; I was ready to claim this beauty supply store as my go to mainly because it's black owned. However, I will not and I'd much rather drive to Virginia to support a more professional business. As soon as I walk through the door I'm greeted with "can you leave that outside." The lady, who I assume is the owner, had been referring to my small dog. I offered to have my dog sit at the door if she was concerned about her using the restroom on her floor (which was understandable even though my dog is well trained. I know she doesn't know that so fine.) she replied with "I'd rather you not have it in here at all." I understand not everyone is a dog person but it comes down to how you address situations in your establishment that determines the overall success of a business. She was flat out RUDE and unprofessional! I left without buying anything because why would I support someone that doesn't even know how to talk to people. Reason #5 why we (black people) make it difficult to support black businesses.

1. The store has moved and is no longer associated with the nail shop on Rhode Island ave. They…read morehave their own, well they did for a hot second... 2. If you are black they will follow you all over the store, no matter if you've been a customer for 12 years or not, racism is alive and well... 3. They carry very limited, very basic crochet/braiding hair but a decent selection of other products... 4. Their prices are ridiculous! 5. They are very clean and the location is convenient!

I'm not going to lie, I been living in this neighborhood for some time now. and this has been the…read moreworse, racist beauty store ever!! they so so so RUDE for no reason at all, the treat black people the same thinking they all are going to steal. first mostly everything in the store is locked up, the prices make ABSOLUTELY NO SENSE. they scammed me out my money scanning the same thing twice and then if u been in the store for 2 minutes they START FOLLOWING U. I stop going here a long time ago because they opened a new beauty store across the street (Brentwood beauty supply) WHICH IS WAY better is the prices make GOOD sense. if your going to shop here your wasting ur money. WHATS THE POINT OF OPENING A BEAUTY STORE IF U KNOW BLACK PEOPLE ARE GOING TO ENTER IT!!

Went several times and they were never open at the times indicated on the store front. Thought they…read morewere about to open when a lady in a Galaxy shirt passed me yesterday at 11a (1 hour after the posted time) and she said they wouldn't be open until 12p (2 hours after the posted time). I went to Beauty Island down the street instead at that point. Very disappointing service.

I am sad to say I have to echo the other reviews. My stylist has to cut the bundles because the…read moreweft is so thick and it does look like a beaver.. I wrote her on Instagram. Hoping she will respond back but this is a review about the quality which is no good especially for the price. I have gotten much cheaper bundles with better quality than this. I am disappointed.

L'Enfant Plaza, Washington DC - I was drawn in by the super fun Cinco de Mayo display at this fun…read morenew store in the shopping area near the food court. The store just moved from Crystal City. It's clean and neat and organized by party category. I could tell patrons were enjoying the party music and atmosphere. I found some cute Easter accessories including paper cups and napkins. There's also a nice assortment of patriotic party items as well. Service was friendly and I felt my retro Easter bunny cut out was a good value and will look great on my front door. I will definitely return as the featured squawking rubber chickens were calling my name. Thanks Total Party for brightening my day!

Came here to get balloons and the service and quality were 10/10! Mikey was super helpful and went…read moreabove and beyond! The location can a little confusing but once you find it's not an issue! Definitely return for more party needs!

At first after reading some of the reviews I was skeptical about coming here but I prayed about it…read moreand I came today and I'm so very glad that I did , Dr Acia Williams was down to earth we laughed but we handled business. sjes very knowledgeable and she got to the root cause of my hair loss. she's very knowledgeable cut my hair and treated it and I believe that this is a good start to a journey of healing and restoration I look forward to my next visit , Thank you Dr A for helping me on my journey U Rock !!!!

I am regular of Acia. Acia has help me go natural and my hair is so healthy. I have gotten color…read moreand weave done by Acia and always leave satisfied. She lets me know each process she is doing to my hair and what I can do to help with my hair once I leave the shop.