I've been to Canada Hifi many times, and I take my friends there…read more The staff are friendly and the prices are decent. Want a cable or an ipod accessory? Great place to get them. I'd agree that the selection for other things isn't wide but what they have are sold at a decent price. M.

If you love high end audiophile gear as much as I do, this place is a must visit. Brands such as…read moreNaim, and Chord. Customer service here is top notch. I have been able to test equipment at home before deciding if I want to make a purchase or not, without any sales pressure. Customer satisfaction is definitely top priority for this business. Can't recommend it enough. Your ears will thank you.

I couldn't possibly say enough to adequately sum up the quality of this shop. A true neighbourhood…read moregem that deserves to be on the shortlist of best in the city. First: a lovely vibe inside, an impeccable collection of records, and friendly, knowledgeable staff. But where Tonality TRULY shines is their unsurpassed customer service and expert-level hi-fi offerings. Julian and Tino go above and beyond with their repairs and vintage gear sales to ensure a truly top-tier experience across the board. They worked diligently with me to troubleshoot a particularly fussy piece of old equipment (an SA-700, which is now purring), and found the perfect set of speakers to compliment the 1978 receiver. If you need old gear fixed, if you're in the market for your first-ever stereo setup, if you need a modern reissue or a rare pressing ... RUN, don't walk.

I knew you'd comment back because you're absolutely desperate for ratings. You deserved a piece of…read moremy mind and this wasn't about "restoring a nice piece" you wasted my time on several occasions and you just didn't want to admit it and completely gaslit me on several occasions including your response here on yelp, which is not accurate... and were always rude. I settled for your lowball offer 25% of what I bought it from you for, (~$650 after tax) and you wasted my time yet again after you said you'd take it and didn't. It's in a nice home now, but not because of tonality. Like I said, shop anywhere but here. Owner Julian doesn't belong in the record business. Just another price gouging business owner capitalizing of the recent record boom. There's plenty of cooler stores with more reasonable prices down the street! Have a great day! (Everyone else)

Both on a purchase of a high end integrated amp from Ring and then various repairs on other kit,…read morethe Ring guys have delivered for me. Recommended business.

Brought in a mid 70s turntable that wasn't working. Don't know much about audio equipment, but…read morethey took time during their initial assessment to explain what they saw and what they would look for when opening it up. What was once not working, is now sounding great and working smoothly. Quoted a price when I dropped it off and it was on point. Great store, for a laymen it was very informative and cool experience. Felt comfortable leaving a sentimental piece in their hands. Thanks.

Knowledgeable fellow runs a low key and packed shop. Good deals and huge selection of quality gear.read more

DID NOT ENJOY MY EXPERIENCE HER AT ALL…read more It was singularly the worst hi-fi store experience I've ever had. Bordering on abusive. I and several people I've communicated with have had bad experiences with the older owner here and left after the first interaction -- never to return. There seem to be an older father and one or two son's that work here. My main interaction was with the older (father?) but one of his sons (I think?) were very rude as well. The old guy says he is very "passionate" but it comes across as: 1) Everything you have that you did not buy from them is junk. 2) Your experience or opinions don't matter -- only theirs. (to an extreme) 3) You are correct about nothing (even your own tastes are not respected) -- they are 100% correct because they've been doing this for years. 4) Everything he sells is gold. 5) JBL is the best of the best of the best. JBL JBL. This guy is a JBL fan-boy extreme! (But they wouldn't let me listen to any JBL (which is why I went there in the first place!) ) 6) If you listen to the old guy, he will spew many contradictory and/or absolutist statements that stretch credulity. If you challenge him on any point of basic logic you'll find it will get very weird, very fast. If you have any opinion that differs from theirs, you might find yourself, like I did, in the Twilight Zone really quickly. They acted like bullies who don't want or need any new business. Someone in an online forum described them as "blue-collar" trying to sell 'high end'. They have been in business for a long time, but they don't seem to want new customers. I went in to see if I could listen to some high-end JBL loudspeakers. They had some on display but would not hook them up. They said "BY APPOINTMENT ONLY". I asked what high-end JBL's they have to listen to and what sources? They said: "THAT'S CONFIDENTIAL". When I was shocked by this, the son looked to his father and asked him "SHOULD WE RELEASE THE HOUNDS?". I suggest the old guy retire and/or never interact with new customers again. It is hurting their business. Possibly they don't care since they have a large clientelle built over 40 years and don't need new business. If you do go in, be prepared for a very 'unique' experience. Singularly horrible experience!

That you for excellent post purchase, service today! Both service counter staff that I came in…read morecontact with were very lovely and super helpful. Thank you!

I've called and emailed you several times during the past few months for service. Emails weren't…read moreanswered, phone calls were not returned. Got an answer today as to why. Sometimes we're very busy. I take it you are so busy you have at least a 5 month backlog. My patience has run out.

This is my portable audio go to whenever I'm in Toronto (8 years and counting). The store isn't…read moreflashy, but if you want good selection and knowledgeable, personalized advice to meet your audiophile needs Charles is your man. Aftercare is also top notch. Highly recommended.

My dad was an audiophile and certainly passed down elements of his sensitivity to me and my…read moresisters. When I got my very first apartment he gave me a 6 speaker sound system with amplifier. I (perhaps shamefully) had yet to invest in a good headset to roam about the world with and having experienced the crest of a craving for one here in Toronto on business I found this shop on Yelp quite literally searching for headphones. I hopped on the Subway, rode 13 stops from my hotel and was so so pleased I did. After patiently guiding me through an approximate 10 headphone experimentation, I eventually landed on a pair of Beyerdynamics that absolutely rocked my world. I'm thrilled to have found Charles and the HEADFONEshop and enthusiastically recommend him and the shop to anyone who's looking for insight, passion and quality. Thank you to Charles!

One of the rare places to get new life into old electronic equipment. They checked the Sony…read moreCassette Deck TC-WE475, diagnosed broken belts, replaced them and ensured that all other deck functions perform as intended. Gave new life to my old cassettes. Conversation with Matthew was informative, professional and honest. Matthew told me that there are no spare parts, other than belts, for the tape deck and that the repair may not be possible. Thank you, Matthew.

Matthew at Techsonar did a great job adding new life to my old Grundig Satellit 700. Maybe works…read morebetter than it ever has... Very professional communication and transaction which I'm happy to recommend.