I couldn't possibly say enough to adequately sum up the quality of this shop. A true neighbourhood gem that deserves to be on the shortlist of best in the city. First: a lovely vibe inside, an impeccable collection of records, and friendly, knowledgeable staff. But where Tonality TRULY shines is their unsurpassed customer service and expert-level hi-fi offerings. Julian and Tino go above and beyond with their repairs and vintage gear sales to ensure a truly top-tier experience across the board. They worked diligently with me to troubleshoot a particularly fussy piece of old equipment (an SA-700, which is now purring), and found the perfect set of speakers to compliment the 1978 receiver. If you need old gear fixed, if you're in the market for your first-ever stereo setup, if you need a modern reissue or a rare pressing ... RUN, don't walk. read more

I knew you'd comment back because you're absolutely desperate for ratings. You deserved a piece of my mind and this wasn't about "restoring a nice piece" you wasted my time on several occasions and you just didn't want to admit it and completely gaslit me on several occasions including your response here on yelp, which is not accurate... and were always rude. I settled for your lowball offer 25% of what I bought it from you for, (~$650 after tax) and you wasted my time yet again after you said you'd take it and didn't. It's in a nice home now, but not because of tonality. Like I said, shop anywhere but here. Owner Julian doesn't belong in the record business. Just another price gouging business owner capitalizing of the recent record boom. There's plenty of cooler stores with more reasonable prices down the street! Have a great day! (Everyone else) read more

I don't think you will find a better record shop than Tonality! The owners really invest their heart and soul into this local shop and will go out of their way to find what you need. Don't go anywhere else. read more

Brought my Polk RTiA7s (blown tweeters) to the kids @ Tonality on a referal from a neighborhood friend. Not having a vehicle I was limited to where I could get them serviced without paying $$ for transportation. The guys @ Tonality were very knowledgeable and got these beasts up and singing again! And dropped them off at my studio a week later. Will defo be returning there and thanks for the fantastic customer service! Dave Leet, Parkdale. read more

Great selection of records, nicely organized and the staff were very helpful & friendly.

it's great every time I go. I bought my whole LP setup they are always nice and they have some awesome stuff got my self a nice audiophile cat stevens Tea for the tillerman there (have bin looking for that for a bit) read more

I'm hesitant to tell anyone about this place because it's a real gem of a record store. Not only is the selection fantastic and it is staffed by amazing people who really know their stuff; there are also great artifacts and merchandise to be found. This is a superior record store in the west end so if you're in the Dundas-Roncesvalles area stop by and check it out. read more

These guys are fantastic! This is the only place I could find the Hamilton soundtrack in the area this week. They have so much gold in this store at very reasonable prices. I can't wait to get back there to dig some more out! read more

I buy, trade and sell vintage audio--a hobby you could say. I enjoy the lads at tonality; they are friendly and we have been able to do some deals. The store offers a welcoming atmosphere and they have a good handle on assessing what things are worth. I appreciate that they are particular in what they buy from sellers, and that our transactions are done in a timely manner. Yes, Kijiji and canuckaudiomart might offer greater earning potential, but you need to factor in your time and effort into the sale. Buyers that don't show up, or are just plain frustrating, eat into your day. Tonality removes the hoops you have to jump through to make the sale. Anyway, I appreciate that this type of store exists and that they are such vintage audio enthusiasts. Tonality takes the labour out of selling to the general public, so you, the buyer, can move on with your day! read more

Thanks Julian and Tino. Great selection, knowledgeable staff, and awesome fix it guys. Thanks for repairing my turntable in a timely manner. Two thumbs up! read more

A cool record store. Most of the vinyl they have looks to be from small indie record labels, or is limited edition pressings. In addition the store is full of record players and amps. It's a nice bright space, and the owner is friendly. read more

If you bring equipment in for repairs be careful that you learn how everything works, because I have good reason to believe Julian the owner likes to charge for repairs he didnt do. I brought in a Denon DP 1200 turntable which has a very unique playing system. You have to move the tonearm over the record,and then you can move the play lever into position. When I brought it in I didnt know this, and I was showing Julian how the lever didnt work and the strobe didnt light up as well. Of course it lights up after you move the arm then move the lever. I guess Julian thought this was pretty funny and that if I didnt know how to operate it ,I deserved to be charged for the few minutes he had to look at it and talk with me. So he charged me $180 for something to do with the wiring,and some new electronic piece I believe . So about a week after bringing it in he calls me to say its ready and that he wants to know if I want to sell it. Im sure he asked me more than once ,and told me how much he likes it a few times,and after I told him I wanted to keep it, I could tell that he was pissed off about it, for a couple reasons too complicted to get into now. Anyhow ,the gentleman I bought this turntable from told me everything I bought from him works ,and that was about 10 pieces all mint-, and all working perfectly. I didnt bother calling to complain since i figured I got a great deal anyhow, and he may have just forgot about the Denon not working. Now though after putting the pieces of the puzzle together, I DONT THINK SO ! I am certain that the deck was working fine ,and that Julian is just one of those guys who gets pissed when he doesnt get his way, and will do whatever he wants to get even including riopping people off if he thinks he is smarter than you and will get away with it . When I picked it up ,Juslian wasnt there , another guy was there. I paid him the $180 and he never bothered to show me how to work the thing ! Obviously Julian knew I didnt know how to use it,and even if he pretended not to know himself when I showed him,and he learned later he should have easily remembered that I didnt how how to make it work,and told the guy that was there to show me,or call me,leave a note whewatever . Of course I believe though that Julian knew exactly how it worked when he saw me try to use it, since hes probably seen several of these by now being in the audiophile equipment business. Then last week when I went there to get a receiver I had fixed there, thre was nobody there ,and I assumed they were closed since it was a holiday weekend. So as I am walking, or somewhat limping up Dundas west(Ive had 4 knee surgeries) I go by someone who suddenly looked familiar . As I passed him, I realized it was Makenzie from the store. I was a bit surprised he never said hey Steve I just went out for lunch ! Nothing ! So I went back got the receiver and went home. Now I can see why maybe he didnt say anything to me, since I was that loser that Julian ripped off,and why bother treating me like a regular customer,and talk to me. I would have wasted about 1/2 hr of my time for nothing if I didnt notice him. So there you go people, you can decide from everything Ive said. I say beware if you say anything at all to piss him off, or you have something he really wants for himself. He just might say its beyond repair then fix it himself or something ! Thats another story because I have brought him several things that were in great shape and seemed like simple fixes ,or possibly so from this moderately knowledgable stereo afficenado ,and I was told that they were all beyond repair. No more Julian , there are other stereo repair places that I am sure are more honest than you are ! read more

You can find some real gems here and the staff are amazing. They'll order anything in for you and they sell brilliantly restored record players. Depending on the haul they've had, you can sometimes get your hands on great instruments. Really great shop read more