wesome experience, but always expect that on one to two visits. Then will see if cracked teeth come up and need replacements. That's why I haven't seen a dentist in 3 plus years. Doing unnecessary work and taking advantage of my awesome insurance. Had teeth replaced with new crowns and didn't need that work done. When I suspected I got a second opinion read more

Since moving to Arvada, I've procrastinated at finding a new dental office. Finally thrilled to have found a great one close to my house! Super easy to book a new patient appointment on their website. Paperwork is seamless, and best of all, they take my insurance. All the staff I encountered, including Dr. Echt, are efficient and talented at their jobs. Aside from having to wait 30+ minutes in the operatory to get my teeth cleaned - I think they forgot about me - it was a smooth experience. Hopefully it'll be better next time, but I like the practice overall! read more

I can say two good things about my experience here. First, everyone is friendly. Second, Dr Anderson retired so she can't ruin anyone else's mouth. Where do I begin? First, my wife had a night guard made for her. It was ill fitting and made her mouth hurt. Overall, not the worst experience but certainly not good. I had to get 3 root canals done here by Dr Anderson. The dentist, Megan Massey, told me Anderson was "the best," which couldn't have been more wrong. I've seen 2 endodontists since she mangled my mouth and both of them mentioned the poor work done. I now need to pay $10,000 for retreatments. I reached out to Hidden Lake to see if they could work with me since the work performed wasn't done correctly and was basically told to kick rocks. That it's my fault for not coming to a 6 month checkup that was never scheduled or even mentioned that this was something needed to monitor the progress of my root canals. After my root canals, I needed 3 crowns. Each one of those crowns was ill-fitting and caused me months of mouth pain and actually changed my bite and shifted my teeth. She shaved off half of one of my GOOD teeth to try to fix my bite, which was off due to a crown that didn't fit correctly being JAMMED into the small available space. There's so many more places to go with much more talent and skill than this place offers. If you want to live without mouth pain, please heed my advice and go somewhere else. read more

I went here for a regular cleaning and check up. I'm new to the area so just found somewhere close by with a good review rating and honestly it was a waste of time. My appointment was pushed back by 30 minutes 20 minutes before the start. I asked how long the appointment is because I needed to let my employer know and they told me 90 minutes. I show up at the new time, over an hour into the appointment no cleaning has happened - only X-rays and poking around at my gums. They wanted to upsell me on a few things that my insurance didn't fully cover but couldn't give me the pricing of. When I asked how much more time it would take for a standard cleaning covered by insurance that I originally came in for, they said it would be another 90 minutes (so 2 hours and 30 minutes total appointment time). I let them know I was out of time at that point and had to go into work. I left with no cleaning and just felt like it was a huge waste of time and wildly disappointing. The reason I'm giving two stars is the doctor seemed knowledgeable. But overall pretty negative experience. read more

I really like this dental office. The location is great, its a clean and the entire staff is always so friendly and kind. Its easy to get an appointment, and they are really efficient, I am always in and out in a short amount of time. read more

My location is Westminster Colorado, not San Francisco as shown on my profile. In November of 2023, I was fitted for a night mouthguard and was told insurance doesn't cover it, I paid $392 out of pocket. Didn't seem like staff knew what they were doing. I never heard back from them so in February I called and sure enough, the mouthguard was not made correctly. But... I could come back in and do it again. Why would I do that when the staff was not qualified to perform an accurate measurement. In the meantime, the dentist that I liked had left the practice. Also, found out my insurance paid for services I never received!! Fraudulent practice. I contacted the office for a refund - 10 months and 14 phone calls later, I still have not received a full refund. On August 28th I was told a refund was issued to my credit card and to wait 10-14 business days. 25 business days later, I'm still calling the office to get my money back. People don't have time to be continually calling and fighting for improper billings. read more

This entire team is outstanding. The facility is extremely clean and very welcoming. Dr. Peters and her team are the best! Very professional and kind. Great bedside manner and calming which is really important to me. Their back office is very efficient and always helpful. I can't say enough about Dr. Peters. She's got such an amazing personality, extremely talented and always checking in with me as a patient to ensure I'm not in pain or uncomfortable. She's not only a gift to work with in the office, but also has a heart for those who are less fortunate and works in making sure the poor and underprivileged have clean water overseas. What a huge blessing she's been to me! I highly recommend her and her team. Truly the best in the business. Thank you! read more

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Worst scheduling. I've had my appointment cancelled day of 2 times in a row after scheduling work around my appointment. I am now way behind on my normal cleaning schedule and have to wait for an appointment at a different dentist. read more

The worst dental care ever. They treat you like you're in a factory line. Get 'em in and get 'em out as quickly as possible. They say you need more work than you actually do. Then they lie about the actual cost and add on charges afterwards. Charging about 100% more than should be. Will NEVER return to that office. read more

Never using this office again. What does it say about a business that bills you, gets paid said amount, then comes back at you two weeks later demanding more money. Must be a error right, so I call and they're like nope that's correct we made a mistake and yes you do owe us that money... so would you like to take care of that now with your credit card while I have you on the line??? No, never again doing business with this practice because I need the comfort of knowing that what I'm paying is the final price and not be blindsided by a surprise bill weeks later, business practices like that should be illegal. read more

This dentist office is only in it for the money, does not care about patients. I went in for a cleaning and I did not realize what they were doing because it was not properly explained to me what procedure they were doing. They ended up doing an extra deep cleaning and then trying to stick me with an extra $150 bill for the deep cleaning that I never approved. When I told the receptionist this she was rude. They also told me I had a lot of dental work to do because I have poor dental hygiene. I brush 2-3 times a day and floss daily. After leaving Hidden Lake and going to a new dentist, the new dentist told me I have good dental hygiene. Sounds like Hidden Lake was just trying to convince me to spend more money with them! With the many options for dentists in the greater Denver area, there are better options than Hidden Lake. read more

I had an appointment here a few days ago for a routine cleaning and check up. They explained everything very thoroughly and talked me through costs before completing any dental work. They also really, truly do use the best technology to take care of your teeth. I would highly recommend them if they are in network with your insurance. read more

I can't believe it's taken me this long to write a review. When I went in they tried to charge me hundreds of dollars for a cleaning, even though it should be covered under my dental insurance. They claimed all that was covered was the exam. They overcharged my husband and we didn't know better at the time, so we're out that money now. It seems that they like to tack on charges that aren't covered by insurance while making you think that they're included. My elderly parents actually experienced the same thing and are now using a different dentist as well. read more

This dentist was great before they re-organized their office. First, they lost all my records, which initially I just took in stride because things happen. My appointment went well, but I had some unusual things going on and Dr. Massey told me it was going to take her 2-3 days to write my report. However 3 weeks and five calls later, I still had not received communication. I told her desk person that they were withholding my medical records and not providing the services I had already paid them for and that it is becoming a legal issue, as I have urgent concerns affecting my health. Dr. Massey finally called me back and got angry at me for being "abusive" to her staff, but I wasn't, not at all. I used my annual benefits and paid for a treatment plan, that she has refused to provide. read more

I felt like I was at the car mechanic. I knew that I had issues with a cap that needed to be fixed. Much like the other poor reviews on this thread. They seemed to target me as a pay check and had intentions to use up all benefits on 1st visit. Offered to replace a cap which would take 2 hours same day, but didn't want to do the standard cleaning. The cleaning seemed rushed and my front teeth hurt now when they didn't hurt before going in. I will be looking to find a new dentist that takes my insurance. I also felt like the front desk lady was annoyed with my presence, especially when I did not go forward with their suggestions. read more

At first I thought theses were the greatest people ever. For what little they did, but a quarter of way through treatment they wanted a ridiculous amount to continue I don't have dental insurance and I am disabled, so being treated so well was a relief. Until they got halfway through the treatment and wanted thousands of dollars to finish my treatment.Now I don't have a dentist that I can trust.keep in mind these people are not billing right and I thought that was illegal. GOOD LUCK IF you go there. read more

Hidden Lake Dental Group - General Dentistry Near Me - Westminster, Colorado

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The staff is so friendly and helpful. Dr Chamberlain is awesome. They don't do unnecessary procedures just to make extra money and they work with you to help the issues you have. I'll always come here. read more

I moved to Colorado a year ago. I searched for a dentist that worked with my insurance (Delta). I found this location and was quickly disappointed. During my first appointment I was told I needed 12k in dental work. I didn't even get a cleaning before hearing this news. They sent in a woman to walk through finances with me. She was great. However, the dentists had no bedside manner, and suggested I may have oral cancer at 29. I ended up dentist hunting and going to Comfort Dental in Cherry Creek with Dr. Jolstad. Although the commute is longer I feel cared for, and that what is getting done is in order of importance. read more

I highly recommend Hidden Lake dental group. I was super nervous coming in and they made me feel comfortable and safe. They took care of everything in one day and they have all of the latest technology. This is the place I've been looking for! read more

I had not been to the dentist in years due to anxiety about dental appointments. I cracked a molar and made an appointment with Dr Peters. Everyone in the clinic was so incredibly kind and helped me with my anxiety. Dr Peters said I needed 2 crowns and recommended mild sedation to get through the procedure. The team took the time to throughly explain the next steps and costs. I took Dr Peters advice and have the 2 crowns completed today and it was so easy! I also appreciate the technology this clinic uses. Checking in online before the appointment was quick and simple. Thank you Dr Peters and the entire clinic staff for helping me get the care I needed. Appreciate each one of you! read more

OK. I know I already gave this place 5 stars. It deserved it then, but I think the office and staff deserve even more recognition than I gave them in my previous review. THESE FOLKS STAND BY THEIR WORK!!! THEY ARE HONORABLE AND TRUSTWORTHY HEALTHCARE PROFESSIONALS AND BUSINESS-PEOPLE. I just had a crown that they put on break as I was eating some red meat on Christmas. They graciously and professionally put in another, more durable, crown today during a four hour removal and replacement marathon. This is a $1000 out-of-pocket procedure (I don't remember how much the insurance paid) that they did for free to make sure I am a healthy and satisfied customer. I am both and I will be back. My business and my future referrals to their office have been well-earned. THANK YOU VERY MUCH! read more

Front desk staff were always very nice, however I decided I had to switch dentists as I was seeing a new provider every time I was there. Significant provider turnover was concerning and it seemed like I had to explain my story every time I had an issue w my teeth. Also, they had not charged me correctly for a service that needed to be billed a specific way. A day off work for me consisted of calling them and the insurance company multiple times for a cost that simply didn't make sense. It made me think how many other patients they had done this to or what other charges had been confused like this. If I hadn't had the time to spend torturing myself talking w both organizations, I would have still paid 3x the amount I was supposed to. This disappointed me big time, so I won't be back. read more

All around great experience here (lol as far as going to the dentist goes). Great staff and wonderful dentists! The building was new and clean with a warm and inviting environment. They explained everything as we went along and I didn't feel pressure to do anything I wasn't comfortable with. I would recommend Hidden Lake Dental and will continue to go there. read more

I had an awesome first time experience here and would definitely recommend a friend or anyone else. The people that work here are super nice and they are very thorough with their work. They don't recommend anything you don't need and are transparent. Keep it up!! read more

the staff at Hidden Lake Dental are the best. I've been to other dentists, they don't come close to Hidden Lake. Great care and service, no after treatment issues. Very professional staff makes you feel good about being at the dentist, pretty hard to do considering most of us cringe at the thought of going to the dentist. thanks Hidden Lake Dental read more

I am so appreciative to have found the staff at Hidden Lake Dental. Everyone there from the receptionists to their hygienists and doctors are friends and genuinely care about your health and your wallet. They explain all your procedures, as well as the costs of the procedures and what options you have. They seem to present a nice balance of what you need to do to maintain your health, but without using shame and fear tactics like I have experienced before at many other dentists. I highly recommend Hidden Lake Dental! read more

Sorry! Love this place! Come here. Very nice and polite and know their jobs! I have been coming here for years and have only experienced a problem here or there vs other places. read more

Very fast and informative. I feel like when I go to other dentists they try to get me to do things I don't need to do. My dentist was very straight to the point and made me feel super comfortable read more

I never imagined leaving the dentist feeling happy and uplifted, but I did this past Tuesday, September 24. Madai (dental assistant) and Misty (Billing) were genuine, friendly and personable.yet professional, informative, and helpful. I can't say enough about Dr. Chamberlain. . .truly excellent. This was my second visit there. I'm grateful that I found HIDDEN LAKE Dental Group on Sheridan, and I highly recommend them. read more

I am a certified dental assistant, so I am very picky about the services I receive. I told them from the onset I was only able to have work done that my dental insurance provided for...not a problem. They broke it down into what I had to have and what would be nice if I could have it done. The dentist was fantastic. The staff was great. I had 4 fillings and a major cleaning involving below the gum line. The shots were pain-free. The cleaning and polishing were the best I have ever had. Today my teeth look the best ever and I can't say enough good things about my experience. Oh just as a footnote, I am 60 years old so I have been around the block. Five stars just aren't enough. And not that it has anything to do with my teeth, the facilities are fantastic and up-to-date. Cleanliness is something I am very picky about and Hidden Lake Dental Group goes above and beyond. Thank you very much. read more

I don't usually like dentists but these people are great. Very comforting group and incredibly personable. I wish I could say it was painless but considering how bad I have cared for my teeth in the past they really did a great job. I would consider myself a regular now :) read more

This is the best dental office I've been to. Everyone is so kind and professional, it is easy to schedule appointments, and I walk out with a clear understanding of exactly what my next steps are. The receptionists are the best and they help me to understand exactly what every aspect of treatments will cost. The place is clean and welcoming. Thank you for making dental visits feel not-so-awful! :) read more

Great service! Great people! Always calling to remind me about appointments,

Everyone was very nice and Dr. Khanna and hygienist Bethany did a great job at explaining everything and asking if I had any questions during my visit. Highly recommend! read more

Just finished my appointment and had an awesome experience. Going to the dentist sucks, but they constantly asked me about my well being and explained the process. Will definitely be here in 6 months for my checkup. read more

Let me start by saying I am terrified of dentists, so I went in anxious! I had scheduled a new pt exam, but had to go in several days early for an emergency crown placement. I was in terrible pain and very anxious. Dr. Lam and her tech moua were very calming and understanding of my anxiety. They went slowly when I needed it and were comforting despite the procedure I was enduring. I went back today for the crown placement and my new pt exam. I had a lot of pain due to my anesthetic not lasting long enough and Dr. Lam was very comforting and talked me off the "pain ledge" so to speak! I feel 100% that I chose the right practice to trust my teeth with. read more

After retiring, my dental plan changed and my previous dentist wasn't part of the new dental plan. I selected Hidden Lake Dental. During an appointment that was one hour and 50 minutes in length, I was told I needed 3 crowns ($800 plus for each, after insurance) and deep cleaning/scaling/root planing ($940 after insurance). I was shocked. I am conscientious about my dental hygiene and see a dentist every 6 months. I have never been diagnosed with any issues needing scaling/root planing. I left Hidden Lake Dental without even getting a cleaning, as they said I needed so many other procedures it wasn't really worth it to complete a cleaning. Thankfully, I was able to change my dental plan effective Jan 1, 2021. I returned to my previous dentist, who confirmed that I did not need the scaling/root planing procedure, nor did I need 3 crowns. If you are considering Hidden Lake, please be wary. Most insurance companies will cover a second opinion. Take advantage of that before you commit to pricey and painful procedures. read more

Great dental office! They have such a friendly staff and great dentists. I've been to a lot of dentists in the past and this is the best office I've been to. They are very knowledgeable and transparent about costs for services. I'm very happy to be their patient! read more

Great staff..friendly and ready to help with any questions you have regarding costs and procedures. Hygienists and Doctors explain everything and go over what needs to be done so you understand and are comfortable with the procedures. read more

Horrible Place to get your teeth cleaned. I have my teeth cleaned every 6 months. I moved to the area and decided to give them a try. I have dental insurance. Came in for a basic cleaning left with a over $1050.00 dollar bill. They definitely did the scare tactics . Before moving forward I had them call my insurance to make sure I was covered. I was told they would cover partial. I get email today stating they wont cover any of it .. the dentists had no bedside manner after trying to make my Gums Bleed said that I had beginning stages of Periodontal Disease which is bogus my old doctor never mentioned I take very good care of teeth.. They are not someone I would recommend going to. They want to set you up on treatment plans. I just spoke with my Insurance provider and they specifically advised the dental office I was not covered for procedure that I had a waiting period of 1 year before they would cover me. My insurance faxed over insurance benefits advising and they choose to disregard and still try and bill for it. read more