A great Dentist, most of the staff is wonderful, the one dental assistant asks personal questions,…read morewhich is non of her business, & tries to tell me how to raise my kids, not ok with it, ver unprofessional~

Cliff notes - run far away!!!…read more Went in as a new patient with bad tooth pain. Office staff were okay. Spent their time chatting to each other. One telling the other her hair was really sticky from getting stuff in it while painting. Gross. Dental assistant was kind & did xrays & scan. Dentist came in, asking what was wrong, so explained my toothache. He replied curtly, "You need a root canal" I was surprised as less than a year ago I'd had a very comprehensive exam & crowns, no cavities or root canals were mentioned. I asked if he could tell that from these xrays. His response was, "no, I don't need xrays I go by the symptoms a patient tells me." What??! I should have ran out from Dr Quackers there & then. Sigh. He then blew air on the tooth & tapped on it. Nothing. So he then says,"your issue is you have a crown there & the surface is too flat." I know it is meant to be bumpy, so kind of made sense to me. He got a drill & was grinding at the tooth for a while, no questions as to if I was okay with that, doing fine? Afterwards I commented that the same tooth on the other side was probably the same as it was also a crown. Dr Quackers response, "well that isn't the issue is it, so we're not going to touch that." Okay then. Then a final sweet goodbye from this gem, "now don't chew on that side of your mouth for 6 months, then come back & see me. We'll see how it is going then." I looked at him wondering if he was serious, he was! He said just learn to push the food over to the other side. 36hrs later & I am chewing on the other side of my mouth! I had a cold drink & no issues. Then had a yogurt though & that caused sharp pain that lasted for about 10 minutes. So now I am left to look for another dentist. This time hopefully not as pretentious, haughty or flat! So there goes a few hundred bucks to Mr Quackers. Beware & be aware!!!

Very very disappointed. Was told they took both my primary and secondary insurances at the…read moreconsult. I followed up because they were supposed to have sent me an estimate and never did. Turns out they would NOT take my secondary insurance after all. Took me forever to get a written estimate. The day before the surgery, I called because the pharmacy still had not received any orders for meds that were prescribed to be taken the morning of surgery - never called in - they forgot. After the surgery, pain meds were to be called in and never were - again - they forgot. I wonder what else was "forgotten" during the surgery???? DO NOT USE THIS PRACTICE!!

WARNING!!!! I would NEVER EVVVEERRRR recommend this office!!!! The staff was very nice but I can't…read moresay the same about Dr. Sudbrink. While my son and I waited in the room for the doctor to come in, it was quiet, as most medical offices are....when all of a sudden in the hallway we hear a conversation between Dr. Sudbrink and another person during which he used the "F word" several times. The first few times I just sat there, then I just stood up and poked my head out into the hall and said "Uh, my son is in here." At this time, I had no idea who is who in this place. I turned back into the room to go sit down and I heard him say to me "Well, you don't have to listen, this is my office." So I replied with a question "Yeah, so don't you think you should be more professional than this?" He went on and told his co-workers that I was "eavesdropping on his conversation". Let's be clear, there was no overhead music or any other noise for that matter, like I said.... it's a doctor's office so the fact that he was not trying to be quiet during his rant about how his office isn't making enough money or how there are too many dentists around or how people don't understand the difference between oral surgeons and dentists isn't my fault, the only person to blame here is Dr. Sudbrink.

I really wanted to love this place. The reviews seemed so good…read more The hygienist and office staff were very friendly and I was taken back on time. But a full set, cleaning and chat with the dentist took over two hours. I told them I had two problem areas (needed redone from the last dentist) and I was pushed out of the office without booking an appointment to fix these problems that are causing me discomfort! I feel like I was trying to be upsold Botox... I just didn't feel like my problem was a priority. They also didn't offer to clean my mouth guard and they didn't floss my bottom teeth... Man, finding a dentist today is difficult! I don't know if I'll be returning. UPDATE: I had another dentist review my X-rays and they said I didn't need the work... so highly disappointed.

I've been trying to get an appointment since November 2025 and every time I reschedule, they call…read moreme the day before to say something has gone wrong. So frustrating and the staff doesn't seem to be concerned with their clients.

I've been seeing Dr. Dudas since he practiced in Leola and he's a knowledgeable, competent, and…read morefriendly dentist. But I will say that if this group doesn't get a website, I'm likely to transfer elsewhere. I'm not sure they did some fillings of mine right but it might be my issue and overall they have been fine.

My experience: the office encouraged getting sealants (15 teeth) and provided a paperwork…read more"estimate" claiming everything was fully covered by my insurance, so I had them done. Several months later and without any contact from Family Dentistry of Lititz, a collections agency sent me a notice that I owed Family Dentistry almost $500. The office initially claimed it wasn't really a collections agency contacting me, although the notice was from Transworld Systems Inc., which identified itself as a collections agency on behalf of the office. They then said the collections agency is how they generally bill patients, and that the notice was my bill for the sealants. After several ignored phone calls, I eventually spoke to the office manager, who refused to apologize for the office's mishandling of the situation but eventually offered a 50% discount. I said it was inappropriate to ask me to pay anything, given that I wouldn't have done the sealants if they weren't, as originally purported, free, and the fact that I was reported to collections instead of being properly billed. I was countered with a 25% discount. Instead of receiving an itemized bill with a list of charges that I should have received in the first place, the office then sent me a balance forward letter with no details. Needless to say, my husband and I left the practice and highly recommend going elsewhere for dental services.

Professional, personable and competent staff all in a warm and welcoming environment…read more Dr. Hicks and his staff not only do a great job, he embraces cutting edge technology allowing for faster treatment with less pain. I was blown away by the advances in dentistry that he and his staff use. If you are looking for your first dental office or are looking to change dentists look no further.

From the owner: Dr Hicks specializes in Restorative Dentistry and is pleased to offer crowns made with CEREC™, a…read morehighly precise computer milling machine that makes crowns right in the office, in one visit. No more temporaries, additional visits, or crowns that don't seem to fit right.

This is the best orthodontist in the world in my opinion there nice there great and just amazing…read morestaff to

From the owner: Braces for Children and Adults Invisalignread more

Great first experience. Everyone is very friendly and very professional. would recommend this…read moredental practice

Complaints too numerous to count! I'd be writing a novel. My son sees Allied Orthodontics there. DO…read moreNOT use them!We only came here because our insurance covered orthodontics there. If I could I'd have the braces taken off and complete treatment elsewhere but we've suffered through and are close to end of treatment. If I could pick my number 1 compliant it would be that the orthodontist isn't always there. They travel to other offices so good luck with scheduling or seeing a Dr if you need one in an emergency. #2 I have not witnessed a more poorly run office in my life. And I work in healthcare and deal with many many offices. This place never ceases to amaze me. Not a good way to run a orthodontist business at all! I'm not a "complaining few" I rarely write reviews let alone complaints.....but this place needs a warning sign. Check their BBB review too before you decide to use them.