Do not go here!!! Myself and several members of my family have paid thousands of dollars for years…read moreto replace all the mistakes and short cuts on our teeth. Terrible place.

We were new to the Lititz area and chose this dentist because he's fairly close to our home. His…read morefees are outrageous, a simple cleaning w/x-rays starts at $475.00. How odd - Dr. Hicks has religious music playing in the waiting room. He should practice what he's trying to preach. I found another dentist who is excellent and doesn't rip off people.

Cliff notes - run far away!!!…read more Went in as a new patient with bad tooth pain. Office staff were okay. Spent their time chatting to each other. One telling the other her hair was really sticky from getting stuff in it while painting. Gross. Dental assistant was kind & did xrays & scan. Dentist came in, asking what was wrong, so explained my toothache. He replied curtly, "You need a root canal" I was surprised as less than a year ago I'd had a very comprehensive exam & crowns, no cavities or root canals were mentioned. I asked if he could tell that from these xrays. His response was, "no, I don't need xrays I go by the symptoms a patient tells me." What??! I should have ran out from Dr Quackers there & then. Sigh. He then blew air on the tooth & tapped on it. Nothing. So he then says,"your issue is you have a crown there & the surface is too flat." I know it is meant to be bumpy, so kind of made sense to me. He got a drill & was grinding at the tooth for a while, no questions as to if I was okay with that, doing fine? Afterwards I commented that the same tooth on the other side was probably the same as it was also a crown. Dr Quackers response, "well that isn't the issue is it, so we're not going to touch that." Okay then. Then a final sweet goodbye from this gem, "now don't chew on that side of your mouth for 6 months, then come back & see me. We'll see how it is going then." I looked at him wondering if he was serious, he was! He said just learn to push the food over to the other side. 36hrs later & I am chewing on the other side of my mouth! I had a cold drink & no issues. Then had a yogurt though & that caused sharp pain that lasted for about 10 minutes. So now I am left to look for another dentist. This time hopefully not as pretentious, haughty or flat! So there goes a few hundred bucks to Mr Quackers. Beware & be aware!!!

I am traveling and broke a crown while in the Lancaster area. When I met with Dr. Friedlander he…read moreexplained the process to replace it. I told him we were traveling and would only be in the area for two weeks. The staff checked with the lab and they said they were able to have the permanent crown ready in time. Dr. Friedlander removed the broken crown and put the temporary on. The whole process took two hours. I was very satisfied with the service I got and the expertise of the dental staff.

Great first experience. Everyone is very friendly and very professional. would recommend this…read moredental practice

Complaints too numerous to count! I'd be writing a novel. My son sees Allied Orthodontics there. DO…read moreNOT use them!We only came here because our insurance covered orthodontics there. If I could I'd have the braces taken off and complete treatment elsewhere but we've suffered through and are close to end of treatment. If I could pick my number 1 compliant it would be that the orthodontist isn't always there. They travel to other offices so good luck with scheduling or seeing a Dr if you need one in an emergency. #2 I have not witnessed a more poorly run office in my life. And I work in healthcare and deal with many many offices. This place never ceases to amaze me. Not a good way to run a orthodontist business at all! I'm not a "complaining few" I rarely write reviews let alone complaints.....but this place needs a warning sign. Check their BBB review too before you decide to use them.

I am writing this recommendation because I feel that the staff at Sudbrick Oral Surgery has gone…read moreabove and beyond. Both my sisters had their wisdom teeth removed here as I accompanied my step mom. There has been very short wait times before being taken back to exam rooms. The staff is knowledgeable and fast at what they do. The Dr was in right after xrays were done and we had a very clear picture of what was going to happen. Well before the surgery date all insurance was verified for payment. As we arrived in the surgery day everything I felt needing explained was and very clear and understandable. Surgeries went well and recovery has been great!

Very very disappointed. Was told they took both my primary and secondary insurances at the…read moreconsult. I followed up because they were supposed to have sent me an estimate and never did. Turns out they would NOT take my secondary insurance after all. Took me forever to get a written estimate. The day before the surgery, I called because the pharmacy still had not received any orders for meds that were prescribed to be taken the morning of surgery - never called in - they forgot. After the surgery, pain meds were to be called in and never were - again - they forgot. I wonder what else was "forgotten" during the surgery???? DO NOT USE THIS PRACTICE!!