After the great service I received at this business, I knew Roz deserved a review…read more My wife, son & I are staying at the Massanutten Resort a few miles up the road from Harrisonburg. We were at Luray Caverns when my son's iPhone 5 stopped working. (15 year-olds do not take loss of contact well!!) Using Yelp I called a couple of likely places. The first did not answer, the second did not repair phones, but referred me to Roz. It was already six and Roz closes at seven, so I was not hopeful- it's a 40 minute drive just to get to the shop. But the owner told me to come in; he would take a look at the phone. We got there at 6:45p. True to his word, the owner looked at the phone & then fixed it!! He stayed late, until 7:15p and was very pleasant to boot. And I was charged a very reasonable amount. This is my first Yelp review, but I felt compelled to write this one.

Ro-Hi-Tech is the best kept secret in Harrisonburg for computer repair. Roz was excellent in his…read morecommunication and very friendly and helpful in person! A kind soul, for sure. He was able to fix the screen on my MacBook Air the same day I brought it to him! And his pricing was certainly reasonable! I will highly recommend Roz-Hi-Tech to anyone who needs these kind of services!

I paid $147.42 for a new screen for the iphone 12 pro max. It was so glitchy, for example, trying…read moreto type it would auto type random letters. It was so bad I asked Gadget town, what can be done. They say, "yep those phones with those screens often have problems" I'm thinking, then why offer this service. I told him my previous cracked screen worked better and I asked if he could just reinstall it. He then proceeds to say, for $20 more the OLED screen is great. Well, $20 more and after a few weeks, I'm noticing glitches with this one. The screen won't work while plugged in and when it's in my pocket, it will randomly select and activate apps. My advice is, go to a professional for new screen installments.

I cracked my computer screen and was recommended by my schools IT department to take it here to…read morehave the screen replaced. My computer worked fine and everything with the crack in my screen but I still wanted to have it fixed in fear of the crack getting worse. Once I picked up my computer after having it fixed the computer started acting like I was switching it into tablet mode and the keyboard and mouse pad would not work. I took it back in to have them look at it. The guy "fixed" it for the time being while in the store but by the time I got back home it messed up again. And the only solution was to fix it temporarily and he wasn't even sure how to fix it without opening it up. I decided to call Best Buy to have them look at it because I do not trust these guys to touch my computer again. I do not recommend them

Lloyd was very helpful, & gave me an honest evaluation of 2 units for $30…read more Cost of the repairs would have exceeded the value of the units. I recommend Warren Electronics.

From the owner: Electronics Repair Such as HD Tv lcd,plasma,dlp…read morestereo equip.to include vintage equipment ipad,iphone pc compatible computers no Mac Repairs done IN Home Service calls done 40 mile radius of Front Royal

Drove from Stn to hburg to the geek squad in BB with Apple tablet. They had it for a week picked it…read moreup and it wasn't fixed, so much so that Apple ended up replacing it the next day due to their incompetence. Go to Apple straight away instead if similar situation.

Horrible store. Charged my family $1000+ a laptop at least $100 for the original warranty and then…read morehad the GALL to charge another $100 simply to use the warranty I had already paid for. They kept this extra charge hidden until literally the very last second and explained it as a "copay" and told me I was "lucky because it would be so much more without the warranty." Simply put, it is an absolute SCAM they would not be able to get away with if they weren't a big corporation and we weren't all poor people who need our electronics to make rent. Disgusting. Any managers or upper level employee should feel disgusted with themselves

Very helpful and knowledgeable. Reasonably priced, fast service. Even helped me solve a problem…read moreover the phone so that I could fix laptop myself. Other venders in the area didn't share with me how simple the problem was to fix and insisted I bring the unit in, a couple claimed it was a difficult repair and could be costly. Brian, on the other hand basically gave his knowledge away for free and saved me money. I highly recommend him. Very honest and kind.

From the owner: Computer Setup, Computer Maintenance, Computer Repair. Remote support for Windows PCs. Virus,…read moreSpyware, & Malware Removal. System "Tune-Ups." Memory Upgrades. Wireless Networking. Assistance with SmartPhones, GPS, Digital Media Players, Digital Cameras & Photo Frames. Installation of Home Entertainment Systems including DVD/BlueRay Players, Stereo Systems, Home Theater Systems, etc. If it's electronic I can probably help, and if I can't I'll try to point you to someone who can!

I took my Apple Watch in to get fixed in early December. It needed to be sent to Richmond because…read morethat's apparently where they have the sautering tool needed to fix the batter. By December 15, I'd received a call that the watch was fixed, but then they backtracked and said it was still losing its charge. From that point on, it was radio silence; I called them on 12/22 and12/31, each time without them being able to tell me what was wrong with the device. By 1/30, they told me that the device was unfixable and then would send it back to Charlottesville to get it to me. And again, I heard nothing. When I called on 2/10, I finally spoke with someone helpful who'd admitted that the watch had been lost in the mail. I asked that person what could be done, and they offered to see if the company could help me replace the device; I asked to get that in writing in the form of an email, which they obliged and sent on 2/11. I've now responded to that email two times (on 2/14 and 2/17) hoping to move forward with the replacement of my device or some kind of a refund, and no one has answered. Fruit Fixed showed embarrassingly poor communication and bad customer service. I have no idea how their rating is so high - I feel like many of these reviews can't be legitimate. I now have to purchase a new watch and can't use my previous device as a trade-in because they have refused to help me when it was lost in transit between their two stores, and when apparently no one who worked there even realized it was gone. Pathetic.

UPDATE: Wow. Their response to this issue admits they broke the phone and tried to get me to pay…read moreto fix their mistake. This is a clear pattern. I urge everyone to look at Fixed Fruit's responses to the reviews. In each case, they twist the fact to place blame on the customer. This is an untrustworthy business that is unwilling to stand behind their work. Strong recommendation to avoid! ORIGINAL REVIEW: I visited Fixed Fruit for a simple battery replacement on my iPhone, but the experience left a lot to be desired. During the repair, the technician damaged my phone's screen. Although they admitted responsibility, they still tried to charge me for a new screen instead of fixing their mistake at no cost. While the staff were not rude, their unwillingness to correct an error they caused raises concerns about the ethics of this business. If you're looking for a repair shop that you can trust, look elsewhere

Decent business. The people are friendly. I bought a pair of their XPG headphones for around $60…read more After using them for maybe 8 months the plastic arch that connects the two earpieces spontaneously cracked. They still work I guess but the right ear is annoyingly loose. When I called to ask if I could get a refund or a replacement, they didn't believe me when I said the headphones cracked on their own. I can understand some skepticism about how the headphones broke, especially given the reputation of gamers and their anger issues, but it felt bad to be mistrusted like that. The employee said he couldn't help me and I needed to speak with the company who made the headphones. THANKS

Horrible! The information on their site for selling a phone is NOT what they say when you go into…read morethe store!