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    Fat-Cat Computers

    4.0 (3 reviews)
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    Data recovery

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    Ask the Community - Fat-Cat Computers

    Roz Hi-Tech For Computer and Apple Services

    Roz Hi-Tech For Computer and Apple Services

    4.7
    (12 reviews)

    After the great service I received at this business, I knew Roz deserved a review…read more My wife, son & I are staying at the Massanutten Resort a few miles up the road from Harrisonburg. We were at Luray Caverns when my son's iPhone 5 stopped working. (15 year-olds do not take loss of contact well!!) Using Yelp I called a couple of likely places. The first did not answer, the second did not repair phones, but referred me to Roz. It was already six and Roz closes at seven, so I was not hopeful- it's a 40 minute drive just to get to the shop. But the owner told me to come in; he would take a look at the phone. We got there at 6:45p. True to his word, the owner looked at the phone & then fixed it!! He stayed late, until 7:15p and was very pleasant to boot. And I was charged a very reasonable amount. This is my first Yelp review, but I felt compelled to write this one.

    Sloppy Workmanship, Broken Components, and Misplaced Trust I…read morebrought my Alienware Aurora R10 gaming desktop here for a BIOS recovery issue. I chose this shop because the owner's son was very respectful and well-mannered, so I decided to give them an opportunity. Despite being a 7-year-old system, the shop seemed amazed by the premium hardware inside, including a Ryzen 9 16-core CPU, an NVIDIA RTX 2080 Ti with 11GB of Samsung GDDR6 video memory, 64GB of gaming RAM, and 4TB of total storage (a 2TB SSD and a 2TB hybrid OEM Barracuda HDD). Unfortunately, my trust was completely misplaced due to incredibly sloppy workmanship all the way around. The Key Issues: Hardware Damage: The technician forced the internal power supply swing-arm shut without properly routing the wires. They snapped the locking clip entirely off my secondary 2TB hybrid hard drive port, destroying the drive (which housed my entire Steam library) and leaving plastic debris inside the case. Misrouted & Disconnected Wi-Fi: The WLAN module wireless antenna wires were routed incorrectly and completely disconnected, just sitting loosely in front of the chip. I had to manually reconnect them myself just to get my Wi-Fi working. Incorrect Assembly & Error Codes: They plugged the liquid cooling pump and the CPU radiator fan into the wrong motherboard headers. This threw an error banner on boot, which the owner tried to click past and dismiss as "nothing" until I investigated it myself and pointed out the reversed cables. Missing Safety Parts: They left three motherboard screws completely out of the system. Even worse, they forgot to reinstall my plastic GPU support bracket and a rear PCIe slot cover, leaving a heavy graphics card sagging with zero support and an open hole in the chassis. Inconsistent Communication: I was told they desoldered the BIOS chip to program it externally, but visual inspection showed no evidence of any desoldering work on the original board. It cost me $364 in labor, diagnostics, and a replacement motherboard, plus the cost of a ruined hard drive. Now I have to make a separate trip back after the 4th of July just to retrieve the structural parts they left out of my machine. If you have high-end hardware, buyer beware.

    Gadget Town

    Gadget Town

    2.5
    (15 reviews)

    I paid $147.42 for a new screen for the iphone 12 pro max. It was so glitchy, for example, trying…read moreto type it would auto type random letters. It was so bad I asked Gadget town, what can be done. They say, "yep those phones with those screens often have problems" I'm thinking, then why offer this service. I told him my previous cracked screen worked better and I asked if he could just reinstall it. He then proceeds to say, for $20 more the OLED screen is great. Well, $20 more and after a few weeks, I'm noticing glitches with this one. The screen won't work while plugged in and when it's in my pocket, it will randomly select and activate apps. My advice is, go to a professional for new screen installments.

    I cracked my computer screen and was recommended by my schools IT department to take it here to…read morehave the screen replaced. My computer worked fine and everything with the crack in my screen but I still wanted to have it fixed in fear of the crack getting worse. Once I picked up my computer after having it fixed the computer started acting like I was switching it into tablet mode and the keyboard and mouse pad would not work. I took it back in to have them look at it. The guy "fixed" it for the time being while in the store but by the time I got back home it messed up again. And the only solution was to fix it temporarily and he wasn't even sure how to fix it without opening it up. I decided to call Best Buy to have them look at it because I do not trust these guys to touch my computer again. I do not recommend them

    Fat-Cat Computers - itservices - Updated August 2026

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