My Dell desktop computer was slow, locking up. They found a faulty hard drive. Installed a new one…read more Upload my old files. Works great now. Quick turn around, reasonable price. I highly recommend them

Sloppy Workmanship, Broken Components, and Misplaced Trust I…read morebrought my Alienware Aurora R10 gaming desktop here for a BIOS recovery issue. I chose this shop because the owner's son was very respectful and well-mannered, so I decided to give them an opportunity. Despite being a 7-year-old system, the shop seemed amazed by the premium hardware inside, including a Ryzen 9 16-core CPU, an NVIDIA RTX 2080 Ti with 11GB of Samsung GDDR6 video memory, 64GB of gaming RAM, and 4TB of total storage (a 2TB SSD and a 2TB hybrid OEM Barracuda HDD). Unfortunately, my trust was completely misplaced due to incredibly sloppy workmanship all the way around. The Key Issues: Hardware Damage: The technician forced the internal power supply swing-arm shut without properly routing the wires. They snapped the locking clip entirely off my secondary 2TB hybrid hard drive port, destroying the drive (which housed my entire Steam library) and leaving plastic debris inside the case. Misrouted & Disconnected Wi-Fi: The WLAN module wireless antenna wires were routed incorrectly and completely disconnected, just sitting loosely in front of the chip. I had to manually reconnect them myself just to get my Wi-Fi working. Incorrect Assembly & Error Codes: They plugged the liquid cooling pump and the CPU radiator fan into the wrong motherboard headers. This threw an error banner on boot, which the owner tried to click past and dismiss as "nothing" until I investigated it myself and pointed out the reversed cables. Missing Safety Parts: They left three motherboard screws completely out of the system. Even worse, they forgot to reinstall my plastic GPU support bracket and a rear PCIe slot cover, leaving a heavy graphics card sagging with zero support and an open hole in the chassis. Inconsistent Communication: I was told they desoldered the BIOS chip to program it externally, but visual inspection showed no evidence of any desoldering work on the original board. It cost me $364 in labor, diagnostics, and a replacement motherboard, plus the cost of a ruined hard drive. Now I have to make a separate trip back after the 4th of July just to retrieve the structural parts they left out of my machine. If you have high-end hardware, buyer beware.

These folks are the best. I brought them my Series 1 Apple Watch and they had it up and running in…read moreno time. Brought my daughter's iPad and they had it fixed in a day. The best in town.

If you like your electronics, don't take them anywhere near this place!!!!!…read more I paid $175 to have them replace the screen of my iPhone 6+. I keep my phone in a big case, so it took a little while for me to figure out why the screen felt so weird & squishy. I took it out of the case & finally discovered that HALF THE SCREEN ISN'T EVEN ATTACHED TO THE PHONE. Now there's all kinds of dirt, etc inside my phone. I returned to iRepair & they refused to do anything about it. Unbelievably bad "repair" job & even worse customer service!

My phone broke while my car was in the shop so I had to get it fixed asap in case they called in…read morethe morning. When I got to the kiosk they were already closed, but offered to stay open to quickly replace my screen.

I would not go to this place again. I thought I was getting a good deal the first time, but then…read morethe phone dropped while it was still in its case, and the screen cracked in such a way that the touchscreen didn't work. Overpriced and shoddy.

Working with David has by far been my best experience with any sort of technical support so far…read more I've brought my Macbook Pro to him for three different issues over the past few months, and each time he fixed the issue and completed the repair within less than 24 hours of me dropping the laptop off at his shop. Many independent tech support shops can be sketchy or overcharge clients, but David's prices are completely reasonable and he will ensure that you understand what you are being charged for and why. Both his prices and his speed of service are considerably better than alternative options in Harrisonburg, and he will lay out all possible options for your repair so that you can choose what's best for you. Additionally, after dropping my laptop off I received texts informing me about the status of my repair and when it was ready for pick-up. David really cares about his customers and during my visits to his shop I saw other clients receiving the same sort of helpful, positive attitude from him. I would recommend Tech Support Inc. to anyone who wishes to receive the best solution for their technology troubleshooting.

He has repaired and removed viruses on 2 different laptops over the past few years. Always pleasant…read moreand upfront about what he can do and how quickly. Prices always seem fair.

Ptrsented my Macbook pro that would not start up. The personablestore person started it up in…read moreseconds and sent me on my way with no charge!

They told me charging port needed to be replaced after "trying to clean it". Said it would be…read more$153.00. Mr Fixit cleaned port for $30.00 and it's good to go.

excellent service, friendly staff, all around great place. Went to three places before this and…read morethis one's the only one that actually fixed my key fob battery and did it in no time. 100% recommend . Props to the staff especially for being funny, friendly, and super helpful.

I bought two batteries here in April 2019, used them in an RV that sits unused 99% of the time but…read morewe have it hooked up to a trickle charger so we do not over charge the battery. It lasted 1.5 years and they offered me no warranty and wanted full price for two new batteries. I buy all my batteries here or should I say I used two. The battery has the date stamped and there name on the battery yet they offered no warranty. I would not shop here.

The directions took me to a closed mall. Not being local, I tried to find another location. After…read moredriving 35 minutes I could not find the 2nd location.

I had previously contacted iFixt about a broken screen on my iPhone 6. I was immediately responded…read moreto re: ability to fix and cost $, etc. About a week later I was able to visit iFixt. After assessing the problem, I was told I didn't have a broken iPhone screen but a broken protector screen. They could have easily said it was my phone and go about replacing iPhone's screen charging me $ but they were straight forward and honest. Wow! Simply Wow!! Thank you iFixt for your honesty and very friendly customer service. Hopefully, I won't be needing your services, but if I do... I will be coming to you straight away!

If you want quality work at a great price then this is the place to go no doubt about it! I took my…read morelaptop there that had a cracked screen along with a virus of shorts and within a week I had my laptop back and it was working like new again :) Great tech that takes the time to explain things in a none techs language and honest as can be I'd have to say I'm thoroughly impressed with this shop and wouldn't hesitate to recommend to anyone needing computer help.

I had a a problem with my laptop and took it in to Fat Cat. I was told they would need to diagnose…read moreit and I would be charged a fee for this. I understood that a small fee would be asked to look at my computer so I was fine with any small cost. When I was called to tell me that I was looking at more money than I wanted to spend on fixing my laptop, Kenny had told me not to worry about the diagnostic fee. I felt bad not giving him anything but he insisted because he was hoping to fix my problem. I in turn did buy a refurbished laptop from them and am very pleased. The customer service was great and I didn't even have to pay them to look at it, anywhere else would have been sure to charge me an arm and a leg to just open it up. I will return for any future computer issues.

Oliver is the BEST!! He has been working in this field for a long time and gives incredible…read morecustomer service as well. I am very particular about choosing the right person for my needs when it comes to any service I look for. Oliver is professional, extremely knowledgeable and is always just looking to make sure you understand and feel at ease with the process. Please go to Oliver first, he offers fast service, fair prices and really cares to give you the best service he possibly can.

Oliver is non-judgemental and welcoming. He looks for the loose expensive way to help. I'm really…read moreglad I found him: call for the best time to meet him.

Lloyd was very helpful, & gave me an honest evaluation of 2 units for $30…read more Cost of the repairs would have exceeded the value of the units. I recommend Warren Electronics.

From the owner: Electronics Repair Such as HD Tv lcd,plasma,dlp…read morestereo equip.to include vintage equipment ipad,iphone pc compatible computers no Mac Repairs done IN Home Service calls done 40 mile radius of Front Royal