1) Quality repair work. (review is 3 months later and phone is still like new)…read more 2) FAST. - fixed my shattered iPhone 6S with refurbished parts in under 35 minutes. 3) Friendly - I was passing through town on a Business Trip and needed to (quickly) repair my iPhone 6S phone screen (totally shattered the front). The owner and receptionist were very busy with customers, but they respected the urgency of my situation and got my phone fixed in under 40 minutes without any extra charge. To me the experience was one in which they went the "extra mile". Thank you! Super friendly, nice people running a local business 4) Cost. I can't comment on their pricing because I don't have anything to compare to. They charged me $270 for the phone repair. They don't take AMEX normally but made an exception for me if I agreed to pay the extra $10 fee that they would get charged. -again, "extra mile"

Kyle is arrogant and condescending. He comes across as self-important and unobliging. He can't seem…read moreto be bothered with the questions and concerns of his clients. He does not follow through with problems related to his server and the website updates he's being paid to manage and host.

There are few things more humbling than trying to troubleshoot a Roku TV over FaceTime with your…read moredad... from another state... who just switched from lifelong cable to streaming. Absolute nightmare. After some searching (and a recommendation from Beacon Broadband), I found The Working Mouse and connected with Dave. He was patient, knowledgeable, and easy to schedule with. He quickly troubleshot the issue, which, naturally, traced back to my own setup months earlier, and got everything working again. Honest, transparent pricing with no surprises. If you've ever attempted long-distance tech support with a parent, you already know... just hire Dave. Highly recommend.

So happy I called Danette because now my four year old Toshiba computer is working great. Previous…read moreto calling Danette, my computer was slow and I mean slow. Danette came to my home and quickly began working to clean my computer, works great now. Give her a call as I bet she can help you too. Thank you so much Rose Rose Anderson Sews Bridal

Amanda always knows how to find the problem on a computer and fix it…read more If you live it Crescent City, it is worth the drive for the no hassle customer service.

I came to Brookings for a vacation from Medford and lamely left my laptop power cord!! I called…read moreAmanda to see if they had a power cord I could buy. No, but she offered to charge my laptop up while in was in town! I dropped it off, went and did some shopping and returned a couple hours later to find my laptop not only charged, but updated too! Thanks Amanda, you're a lifesaver!

Extremely quick, efficient & thorough communication. My…read morelaptop got a virus, I called, a real person (Carol) answered. I took it in, Sean diagnosed the issue and communicated that to me immediately, and had it back in my hands later the same day.

From the owner: Since 1994, MegaByte Computer Services & Cyber Cafe has provided Southern Oregon with top quality…read morecomputer hardware, repair services, and expert network integration. Our certified technicians give you peace of mind in knowing that when a problem occurs, we will respond quickly and efficiently. Contact us today for more information!

I took my new laptop to Tony, who was professional, courteous, and quite knowledgeable. I should…read morehave thought to do that before, and should have foregone the expensive warranty the device's manufacturer convinced me to buy. If you have a laptop issue, I can tell you that this is where you should be taking it. I have never had a bad experience with Mainbrace, or with Tony, who works the Gold Beach shop. Very top-shelf, very helpful, low stress, no hassles, no BS.

The customer service experience that I received from this business was the best that I'd ever…read morereceived in my entire life! The updates I received on the status of my desktop tower were prompt and detailed. If the work they did didn't fix the problem, they didn't charge me for it. The staff was very knowledgeable, so I felt like my tower was in good hands. I highly recommend this business!