we moved to brookings several years ago and after our neighbor had a security system installed at his home, we thought it might be a good idea to follow his lead. we contacted alan, who came out and spoke to us about the benefits of his system.
we agreed to have five outside cameras plus one inside camera with motion detector installed. there were a few minor problems with door sensors which were repaired within 24 hours of notification. the 24-hour monitoring works very well. the only issue we've had is on our back deck, which at night is in total darkness - hi-tech has replaced the camera located there four times in an effort to improve the camera performance to little avail. alan has been responsive and tried his best to better the situation. it is obvious to us that as with any camera, they do not perform well in total darkness. overall, we are very satisfied with our security system. read more