Very quick and responsive service. Someone hit and damaged my left rear fender. Bennett was…read moreaccommodating and their price reasonable. Thank you, Bennett!

My daughter's car was in an accident and this company repaired it for her. After a lot of…read moreconfusion on what needed to be done, they came through with a reasonable and acceptable price! Thank you! And they did great work too!

Great service, quality work. I'm a very satisfied customer. I highly recommend them.read more

I recently had to have some damage to my truck repaired. I took it to the crew here at Sierra Auto…read moreBody and am extremely happy I did. It was handled quickly and they did great work. It's like the damage never happened. I highly recommend!

My new truck was damaged by the dealership the day it was delivered. I work out of town, and was…read morenot having the best experience. Lassen Auto Body changed all of that. Brittny and her staff were professional and accommodating, while Shane and the boys completely restored my truck to its original, and beautiful condition. Lassen Auto Body treated me like family, and I recommend them to everyone!

they went above and beyond for us. We were heading out of state and a deer jumped in front of us…read moretotaling our truck. The insurance company wouldn't call us a tow truck-even though we have roadside assistance. Brittany came in after hours to rent us a car. She helped us when our insurance company was falling very short. The insurance company wouldn't acknowledge our car rental even though it showed on our insurance declaration. They helped us get in touch with our person at the insurance company and their supervisor to get the rental car approved before the holiday (Thanksgiving). I would highly recommend them for your towing, car rental and auto body business.

I don't think I can say enough good things about this place. To start Gary the owner came in an…read morehour early just to take in my car to accommodate my schedule. They dealt with the insurance company for me so I didn't have to and he sent me a quick text message every step of the way just to keep me updated. When they weren't working on it they took the time to wash it outside and detail the inside. He even went with me to go get a rental car and take the rental car back so I didn't have to walk in the weather. All of the work didn't take very long either he got all the parts OEM and pretty much had the job all done within a couple weeks.

Took my truck here to get repaired and the owner Alfred had just bought Dent Doctor and wanted to…read morepaint my truck there. Paint job failed after a year and they do not stand behind their work, still no resolution after months and dozens of emails and going by the shop.

I got my 20th anniversary edition Volkswagen GTI (2003) on new years day in 2006. I've had this car…read moremy entire adult life and have always been obsessed with it's color (they only made 1,000 in this Jazz Blue color). I wanted to do something to commemorate our upcoming 20th anniversary together so I decided to get a complete paint restoration (the body was faring very well for being a 22 year old car, but the clearcoat started peeling in the Grass Valley sun when I moved here a few years ago). I'd been looking around at different shops for a while, most of whom had this grave tone in their voices when they told me I might as well buy a new car if I wanted a paint job (um, what?). Until I went to Spotless Auto Detailing where the owner Brian Scott recommended I take it to Tomcat Collision. From the beginning, Bill and his team at Tomcat made every move to accomodate my requests and vision for my car. When a small thing didn't turn out as expected, they went above and beyond to re-do it and even offered a discount (which I didn't accept, and instead paid in full because this team is amazing and deserves to be paid for their work!). The lead technician Onica was especially helpful, and huge shoutout for being such a badass! The final result literally took my breath away. I felt like I was 19 again seeing my car at the lot for the first time. So if you see me and my GTI around town, know that Tomcat Collision did that!

Took my 64 Bonneville to Tomcat for paint and they went above and beyond! Thanks to Bill and his…read moreteam.

The owners are incredibly responsive and kind. They fixed my bumper the Friday before Christmas,…read moreoffered great prices, and took the time to walk me through multiple repair options. The service was excellent, and I couldn't be happier with the experience. Highly recommend!

Had an incident and ran over something causing major driver side fender damage…read more We took it by for a quote. The money was right, so we had everything ordered and paid for most up front. That was our choice. They only require a small deposit. Scott and Susan the owners are extremely nice people. Very up front with everything. If I had to critique 1 thing, the paint color was slightly off, but that was not a reflection of their service. This was the person that came in and made the color match for them. It did not have as much metal fleck in it. Susan offered to redo the paint job, but it was not enough of a notice to have them redo that. I actually like the slight difference in the color. Kinda unique. They are a small family owned place and I like to deal with small business. Located off of Goni behind the Carson Airport. So easy to get to.

An unparalleled experience. Unicorn service. Can I give 6-stars? Honestly, read this…read more.. Day 1, Saturday, of a four week road trip, we drove from SoCal to Pleasanton, CA and heard a clicking sound coming from the rear end once we were off the freeway and could hear again. Since we were picking up our caravan partner and heading north, we needed to find a mechanic in NorCal, along our route and nearby. We used the VanAlert app (must have!) and found Westy World in Chico. I called the number (Saturday, remember?) to leave a hopeful message that they may be able to squeeze us in on Monday for a look-see. I couldn't leave a message because Brian answered! As we discussed the issue, Brian offered to stop-by Pleasanton on SUNDAY, after a nearby Van drop-off. We met at a roadside parking lot and Brian crawled under the van to find and definitively diagnose a broken axel. If this was the end of the story, I am sure you would agree that this is a once in a lifetime automotive and humanitarian experience. It has had such a profound impact on us that we use it as the measure of the Golden Rule - we try to treat others the way Brian treated us. But the story goes on. From the parking lot Brian rallied his team back in Chico to set up an appointment on Monday to repair our axel. We are pretty sure that Westy World was not keeping a time slot open for that Monday to address our emergency. So all the other projects must have been put on hold to make our emergency their emergency. As we agreed in the parking lot on Sunday, we covered the time and expense for Kyle to DRIVE FROM CHICO TO REDDING AND BACK on Monday morning to pick up the replacement axel. When we rolled into Chico Kyle jacked up our '87 GL and completed the repair before we could finish out lunch. Everyone was mellow, untroubled, kind and very knowledgeable. What a great mindset to calm us in our moment of flexing. After our trip we checked in with our local mechanic, who verified two things: the parts used (from Burley Motosports) were the best available, and Westy World charged us as though this was a regularly scheduled appointment - no emergency premium! It is an honor to have had this experience and to have Kyle and Brian in our world. Thank you both and everyone else at Westy World that was affected by our incursion.

Brian, may not remember me, but I remember him. His quick response to my desperate inquiry…read moreregarding my Ford E-350 in desperate need of exhaust manifold gaskets, and quoted price was much appreciated. Though it never came to fruition as someone wanted to buy it from me, I wish now I had not sold it.I wanted so bad to make a custom designed Van Life vehicle. But, guess it wasn't to be. But I have another project that needs a mechanic like Brian. Reviews are top notch, so here we go...

I had to replace the destroyed grill and the cracked plastic surrounding the grill after hitting a…read morefat Canadian goose nest Carson Pass on US88. A competitor refused to accept third party replacement grill and grill housing parts that I had bought (just two pieces). The OEM parts were pricey and since my truck is nine years old, I couldn't justify using them. The staff were accommodating and had zero problems using the third party parts and thus saving me hundreds of dollars. They were very nice, finish the job as on time as promised, charged reasonably and if I need anything else repaired in the future I will undoubtedly return.

They sure never disappoint! I've brought my cars to them a few times for body work. ! I'm always…read morehappy and they are very fair!

I was traveling on a road trip through Susanville when I had an issue with the front bumper…read moreprotector on my car. It wasn't clear that it would be safe to continue and I didn't have any way of securing it. I called Cory at Superior Auto Body late in the day and asked if he could take a look at it. I dropped by and he immediately went to work on it. Less than 20 minutes later he had repaired it beyond what I had thought possible, despite my car model (Tesla) not what he's used to dealing with. He saved me a lot of stress and possibly a day of travel. Needless to say, I was thrilled. If you want quality work done by conscientious folks, this is the place. Can't recommend it more highly.

They repaired collision damage to the front of my 2013 VW Golf TDI and did a very good job. I am…read morevery satisfied. They also vacuumed and cleaned the interior!