1. Ron's Tow Service

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Portola, CA

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Ron's Tow Service

4.2 (13 reviews)
Open • Open 24 hours

Services - Ron's Tow Service

Routine automotive maintenance

Lock repair

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Review Highlights - Ron's Tow Service

“Ernie took great care of my car and got it safely placed at a garage after hours, all the while keeping me updated.”

Mentioned in 5 reviews

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Locksmith775

Locksmith775

(174 reviews)

South Reno

Called them out to unlock a fancy locking file cabinet with the bar. Was quite a job as we had…read moretried to punch out the lock ourselves. He came to the house in Carson City and did a great job. He had to break into it for us. He was very professional; expedient; neat and tidy; and skilled. Did a great job. Would use him again definitely.

I was grossly overcharged. I attempted to try to resolve this with the company, but the company…read morestopped responding to me after I requested a breakdown of how much I was charged. (I was prompted for payment by Venmo, which was in retrospect a red flag - it was not processed as a payment for services as required by Venmo, and this left me without the ability to contest the charges.) The technician himself was nice, but the company knowingly sent out to somebody who was not able to do the job. About two weeks ago, I sent the following message, and I followed up again to ask if they would respond but again, no response: ******** I believe I was significantly overcharged. I have asked for a breakdown of the fees charged several times but haven't been able to get it from you. I was charged $592 for services. Three locks were re-keyed, and a door handle was installed. Assuming $75 for service call +35 to replace a knob plus $25/ea to rekey - the total charge should be $75+35 +25(3) = $185. I called ahead to ask if the locksmith could install a lockly smartlock for me. I was assured that he could. The locksmith was unable to get it to function properly. At the end of the second time the locksmith came out, he told me he didn't have experience with the type of lock provided. Instructions were available. My handyman was able to correctly install the lock in under an hour; his rate is $55/hour. The handyman noted that the locksmith did not insert the magnetic lockplate that was necessary for the lock to function. Based on what I understand to be average charges for doorknob replacement, rekeys, and service calls, it looks like I was charged over $400 for the unsuccessful installation attempt. Please process a refund for the excess amount.

Ron's Tow Service - towing - Updated October 2026

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