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Springdale, AR

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HG Cellular

3.6 (5 reviews)
Open • 8:00 am - 6:00 pm

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NWA Cell Phone Repair - Blue Icon

NWA Cell Phone Repair

(45 reviews)

If you're looking for somewhere to get your electronics fixed, keep on looking! This may be the…read moreworst establishment I've ever been to. I had a new screen put on my phone and not even a week later, the new screen stopped working. They promised me a full lifetime warranty, but after bringing it back into the store and asking for the warranty, the guy lied to my face, saying it was my fault the screen stopped working. After I pointed out their poor customer service could be the reason why they have such a bad rating. I was asked to leave, I assured the employee I would never come back.

So first I left a review on their fb page…read more Now that the owner has been extremely more hostile than the people who assisted me in his store I would like to get a little more in depth about my experience. Dropped a phone off, they couldn't figure out what was wrong with it, No big deal right? Then they charged me the full amount of what it was supposed to be had they actually fixed it. A lot of sketchy people walking in and out. Refused to give me my broken phone back without paying for a service that was never done. Owner claims he has cameras with sound recording and says it didn't happen and that my info mystery disappeared from their system and that my experience just never happened. So now he's claiming slander. This place is the biggest hunk of junk in the area and I wouldn't donate shit to them when they finally go under for how horrible their customer service and work is. Haven't seen or met anyone with a positive experience at this facility.

uBreakiFix by Asurion

uBreakiFix by Asurion

(28 reviews)

My laptop had a swollen batter in it and I took it to Best Buy in Fayetteville. They wouldn't work…read moreon it because I didn't have a wty, but recommended U Break I Fix off Joyce and 71b. They removed the batter, which was what I wanted, and disposed of it for me. They did it immediately and I was out of there in less than 15 minutes. I would recommend them and will definitely go back.

Before I post my concern, I would like to say that, I believe that UbreakiFix at this location has…read morenice employees, and I have not had a rude encounter by anyone, but I experienced an issue that has left me with frustration and confusion. I brought in my laptop to have UbreakiFix repair a broken hinge on my laptop that controls the device opening and closing. Which cost $250. The service was done, and I am so grateful for that. However, having my laptop returned I immediately noticed that the sound on my laptop would turn on and off. I brought it back to UbreakiFix, and I was told to restart my computer. This did not work, so I brought it back, and I was told that my speakers were going out, and I would have to pay another $100-200 to have it fixed. Now that I have sat 2 weeks with my laptop in this condition, I discovered on the device that my Bluetooth is completely wiped out from my device. This was definitely NOT an issue prior to bringing my laptop in or else I would have paid $250 to have the Bluetooth issue repaired. I've tried to install bluetooth, run test on my laptop, and nothing is bringing it back. Test are showing that my speakers are working fine. Hence, why I am confused. I am currently in school, and I cannot listen to lecture videos, zoom calls, or anything! I am utterly frustrated at the fact that I would have to come out of pocket again for an issue that I did not cause. I am now having to find my own way of getting Bluetooth back on the device because I am afraid to take my laptop anywhere else, and I cannot afford a new laptop, hence why I took into UbreakiFix. My hope is that UbreakiFix can come up with a better solution to help their paying customers or simply be honest when a mistake was made on their end. Thank you.

HG Cellular - mobilephones - Updated October 2026

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