Hugo started our project 2 years ago and it's still unfinished. The kitchen countertop turned our really nice. The work in 2 of our bathrooms is horrible. When he came to discuss the horrible work in the bathrooms, he promised to come fix everything, and as a peace offering said he would cut and polish the edges of couple of extra small pieces for us from the remainder of our slabs.
We made the rookie mistake of believing him, and paid him for the work that was done.
Of course now he won't return any communication and still has our stone.
We are now to the point of just trying to get our slab back and have someone else do the small pieces, but he refuses to return any messages.
Don't fall for the "nice guy" front he puts up. He will never show up on time, and you WILL NOT get what he agrees to. read more