Was having issues with my car and this younger guy with long black hair was so fricking cool. First…read morehe helped me figure out what tools I would need and then even cut a piece of metal!! Thank you!!

This is a pretty run-of-the-mill smalltown hardware store…read more Even though I live right in the neighborhood, I rarely buy my hardware here. The problem is their business hours: Kroner's is really only open when normal people are at work. When I actually need to buy some kind of hardware (say, on a weeknight at 6pm, or on a Saturday afternoon when I'm doing a home repair, or on a Sunday), this place is inevitably closed. Apparently their target customer is unemployed people? Or maybe Kroner's expects us to take time out of our working day to patronize their store? Business hours of, say, 11:30am to 7:30pm seven-days-a-week would make a lot more sense if Kroner's actually wanted to -- you know -- sell things to people. Because of Kroner's business hours, 90% of the time when I need hardware, I trek allll the way up to the north end of town, to Wal-Mart or Menard's or Home Depot, which are open during the hours when working people like me aren't at work.

Writing to do a shout-out to Sheila, Blake and Daniel. These Rock Stars were unstoppable in…read morehelping me with the problem I had with a stripped screw on my laptop. Best customer service ever. Thank you so much!

Total lack of how to fulfill the simple request of speaking to someone in a specific department. I…read morehad called three times in order to ask a license question, that a person in their sporting goods department could possibly answer. The call was put on hold and dropped twice during the transfer. Third time was put on hold while the department was paged, before being dropped again. Here's the scoop from an experienced sales and marketing person, this is not how customers should be treated. (Yup, I said "customer"!) When a person calls you three times for the same thing, it means they want to know that you have what they need, hence, they are a customer. When you fail repeatedly to provide them with the information they seek, they don't think of you the next time they need something else that may be related to their first failed search. Hopefully, the folks at Ace of La Crosse will see this, and have a team meeting, about how important satisfying a customer's curiosity by answering a simple question, can be a crucial first step in getting a customer. James Erickson French Island

I work here so i'm bias but i love it here :) i push carts say hi sometime :)…read more I work here so i'm bias but i love it here :) i push carts say hi sometime :) I work here so i'm bias but i love it here :) i push carts say hi sometime :) I work here so i'm bias but i love it here :) i push carts say hi sometime :)

Horrible cabinet department. No oversight on our orders. Have to keep returning items they ordered…read morebecause they are wrong size. Lots of items left off our orders. No follow through from the department when we call. Will not be ordering from them again

I have gone into the store on several occasions looking for a specific item after searching on…read moreline. It tells me that they have stock on the item which is why I go. When I get there, I go to the specific aisle where the item is supposed to be located and there is none. Most recently a battery charger. One model showed stock in "clearance" and there was another more expensive one showing in stock that I would have purchased. I asked an employee who told me where they "should" be. I informed him that I had already looked and found none. He then said, "well, then they have been stolen"! He did go check in the back and there were none. It has been over a week and one still shows on clearance while the other does say it will be back in stock soon. The inventory is consistently erroneous, making it of no value to the store or customer!! I have worked with inventory most of my life so this is maybe more bothersome to me. I have a high capacity tool battery, with no way to charge it until they get the correct charger back in stock. With automated systems, things do not get ordered if they show on hand inventory. If this only happened occasionally, no big deal but it seems to happen more frequently than it should!!

From the owner: Harbor Freight Tools is the leading discount tool retailer in the U.S. selling great quality tools…read moreat "ridiculously low prices" in stores nationwide. Harbor Freight Tools stocks over 7,000 items in categories including automotive, air and power tools, shop equipment and hand tools. With a commitment to quality and a lifetime guarantee on all hand tools, Harbor Freight Tools is a favorite of automotive and truck repair shops, government agencies, schools, manufacturers, contractors and tool enthusiasts who want top-quality and great selection and value.

i when took my tank to get filled they would not fill the tank I bought they give me a different…read moretank i did not like that and then five years later I got a bill for 45 dollars I asked them what that was for they said to check the the tank so now I had the cost of refilling the tank and a fee for checking the tank very speedy only time I filled the tank five years later i got a bill for 45 dollars again they tell me that 45 dollars is every five years and I only filled the tank once since I bought it so they charge me even if I haven filled the tank once in the last five years it is a scam in my book

I dropped off my O2 tank to have it refilled. First, they had to send it out to Winona (will take…read morea week). Second, I knew they were going to conveniently "lose" my tank based on a comment the counter guy made so, I took photos of it on their doc. Eleven days later and yep, they lost my tank. My first and last time doing business with them.

This is a cute store where you can find unique home deco items. It's a mixed bag of antiques and…read moreone-of-a- kind hand made stuff. I believe the store is only open on Th, Fri, Sat as of 9/1/10

Love this cute little store! Home decor items from small to large piece of furniture, you can find…read moresomething fabulous that has some character as most items are repurposed antiques. The store owner and all the staff are friendly and welcoming. The inventory changes quickly so I keep going back to explore what is new!