Poor customer service. Did not keep customer informed of vehicle progress. Awful experience at…read morethis location.

My experience was wonderful. I had some peeling paint of my jeep. The service was top tier and Eric…read morewas so helpful and professional. The whole process took less than 2 hours.

MY wife hit a deer full on a week ago, early hours of the morning, still dark. She worked hard for…read morethe car, a 2013 Honda CRV, and despite it being crunched up enough to be considered totaled, she didnt want to lose the car. GERBER in Buford not only heeded her wish but when she got it back yesterday, it looks BETTER than it did when she first got it. Not only did Gerber fix it but they returned her rental for her as well. Remarkable service!

I have used Gerber in the past in two different states. I had a deer run out in front of my car and…read moreavoided it but then the void the fence on the side that I sideswiped. Gerber has the nicest people that take care of quotes and things. The truth is I've never met anybody nicer than the guy that is the appraiser.

These guys do great work! Very meticulous on their body work. Great turn around time & just a…read morepleasure to do business with. Kevin the owner is Jam up & knows all the ends and outs! I keep coming back if, and when I need body or glass work. Voted best in Gwinnett a few years running I'm pretty sure also!

From the owner: We are a minor paint and body shop that helps our customers with everything from all over auto…read moretouch up to headlight restoration. Our staff is easy to work with and competitively priced compared to a traditional body shop. We pride ourselves on our repeat business because if your not happy we're not happy.

ATTENTION NEIGHBORS I have see several post looking for self…read morepay auto body work. I too was one of those. I have found who you need to call. SoCo paint and body. Mark Norris the owner he is a great guy. I spent 2 months talking to many auto body shops. Most won't even work with self pay, if they do it is either 6 months before you can get in or the price is beyond exorbitant. Mark gave me a reasonable price and was able to get my car in his shop and completed in less than a month from the first time we spoke. My car looks phenomenal. It is better than I could have imagined. At 15yrs old the original paint was shot. Rust had begun to pit along the front edge of the engine hood. It only has 105,873 miles and is mechanically sound. I want to keep my 4Runner till the wheels fall off and I do what I can to make that happen. This was a major cost as far as maintenance goes but I don't have a car payment! Seriously, I've done all the leg work for you. All you have to do now is call. SoCo paint and body (470) 589-1456 1037 Parkway Ct. Buford, Ga.

From the owner: Over 19 years of experience in the Collision Industry call now to set up your Free estimate and…read moreappointment Walk-ins welcome!

I hadn't driven my car in over three years, and when the old AC compressor broke, it snapped the…read morebelts too. I called around for quotes, and every shop was either booked for weeks or wanted over $400 -- until I remembered Lucky's Auto Shop. They gave me a great deal, got the work done fast, and went above and beyond. One of the guys even fixed my wife's broken bumper just to be kind. They've always been honest, transparent, and genuinely helpful. I'll never go anywhere else -- Lucky's is the best!

Quick & friendly service for a really good price. Got an oil change & new alternator here & I'm…read moredefinitely planning to make this my regular spot. Waiting area is comfortable & they provide free WiFi so I can get my work done here while I wait!

SCAM!! destroyed my car and refused to fix it. Not trustable AT ALL will charge you just to spray…read morepaint your car and then refuse to answer or fix it. I promise they will not be in business much longer. BUT AVOID AT ALL COST!!

From the owner: Mobile auto body repair we come to you and can save you up to 50% off body shop estimates same day…read moreservice for most jobs

Was last month I discovered scratches down the side of my car & no idea who did it…read more Insurance calls this a hit & run so unfortunately my full deductible applied- OUTCH!! I made an appointment to take the car in, they took it right away & said it would be done in about a week; repaint both doors. I asked if the shop could do some minor touch ups to the scratches as well, and my guy marked them & said no problem. In the touch ups the shop made a bigger chip in the paint resulting in the hood being taken off & repainted. They did it, explained the situation & it was no problem except the extra week in the shop. All good, very communicative & kind. The front desk team could have been more friendly, but otherwise a good experience. Located beside Gwinnett Place Honda, you can see the building clearly marked Colission Center as you pull in from the road. They have Enterprise Rental inside the building as well- nice folks there too. I hope you never have to visit them, but if you do... be patient & they will take care of everything!

Unprofessional! I…read morehad my wife's 2017 Honda Accord worked on by them last summer at the recommendation of the insurer. Brian Anderson was our rep. Upon "completion" of the work, he had to take the car back 3 times because he gave us the keys to drive off, but before driving off, we saw they didn't put the decals/badges back on the vehicle, then we noticed they had numerous scratches all over the sides of the vehicle's clear coat that had to be buffed out, and finally, because there were multiple clear coat bubbles on the new trunk. Finally Brian tried to guilt us into taking the vehicle with the bubbles, as he said we would need to bring it back and drop it off to have those fixed while saying "We're just not going to be able to make you happy" after receiving over $12,000 from the insurance company to fix the vehicle. I filled out their survey and it accurately reflected the quality of work as well as the unprofessional comment. Fast forward to this week, we had another vehicle involved in a wreck. Per the insurance company's recommendation, we took it to Hendricks for an estimate. Lucky me! I got Brian Anderson as my rep again. I asked him that if they do the repairs, I wanted assurances that the paint would not contain bubbles on this go around, as it's a new vehicle. He responded that he can make sure that it won't but they won't be able to make the lines perfect. He then wrote the estimate for $2700 plus another $600-&1200 for ADAS calibration. Went to get a second estimate, which came in at $4500. Called Hendrick to schedule the drop off and Brian informed me that they were declining to take the job without providing a reason. I called and spoke with the manager, Clint who then informed me that it was because I gave them a low review on the previous work. He said a low review prevents their guys from getting bonuses. In other words, these guys are trying to suppress honest reviews and complaints, instead of taking action to train their workers to remedy and reduce future customer service issues. Additionally, it looks like they purposefully wrote the estimate on the new vehicle low and against my explicit instructions, sent it to the insurer, in what looks like an attempt to try to make it a headache when getting the repairs because of the cost difference for the actual scope of work. My recommendation is to STEER CLEAR of this shop. Their dealings are unprofessional, and frankly petty and vindictive.

Throughout the entire process of repair I was kept informed about status and progress. Easy drop…read moreoff and pickup. The staff was helpful for all my needs. Dropped my wife's vehicle off as I picked my vehicle up. Couldn't ask for anything more. Will continue to use as my service provider. Have used Mundys for various projects.

I was involved in an incident on October 26, 2024…read more After a few attempts to use a preferred partner shop of Auto Owners, I was forced to select a shop of my own. I chose Mundy's Collision in Lawrenceville, GA. The initial "parking lot estimate" was done by their employee, Pam. This estimate was for replacement of the driver's quarter panel for $7,200. At this point, I submitted my vehicle for repairs under the premise that they would work with Auto Owners to indemnify me to my pre-accident condition. Shortly afterwards I received a call that repair of the quarter panel was possible instead of replacement and that a supplement payment of $3600 would be sent, in addition to the initial $1400 photo estimate from Auto Owners. I thought the supplement was excessive, but they already had my car and I had no other option but to proceed with this shop. I began to receive updates from the shop about the progress on my vehicle throughout the following weeks. It was there for a little over three weeks. I was given a call on 2/28 that the vehicle was ready at a total of $5018 that was due by me. I took an uber to the shop to pick it up because their employee, Dylan, assured me it had been calibrated and tested and was ready to go. I immediately noticed that it was obvious the vehicle had been in an accident and been repaired. You can see the paint doesn't match correctly and there is more metallic sparkle in the quarter and certainly not worthy of the $5,000 price tag. Michael came outside to deal with my feedback and became defensive when I expressed that I did not see the 55 hours put into the repair. I decided to move on from the situation and pay the balance due. Inside the office, Michael says "I don't why you are upset, it's not like this is out of your pocket". I was outraged and was expecting quality and accurate hours spent on the repair, regardless of who paid for it. As soon as I attempted to drive off, suddenly 2 brake lamp warning lights went off. This was after I was charged for over $650 for vehicle inspection. Dylan arranged an Uber for me to go back home for work, which I appreciated it. Coincidentally, the Uber driver said she had a similar experience of Mundy's inflating invoices. I returned to the shop before closing with my counterpart for support because I felt I was being bullied. Ivis (original service writer) came out to deal with me and admitted to manipulating the invoice so the car wouldn't be "totaled." At this point, a man came out and told us to come inside, who later said his name was Dustin (assuming manager). Ivis and Dustin stated they had "moved funds around" to get the insurance company to pay for the necessary work. Then they tried to justify their fraudulent activities by saying they saved my car from being totaled. In actuality all they did was fluff the invoice and did not even fix the car properly. Dustin was condescending towards me and repeatedly asked if I am in the body shop business. Finally he asked what he can do to make it right. I replied that I want a corrected line by line invoice of the work that was actually done, including the actual labor. There is no way this repair took 55 hours. I asked if the labor cost would be refunded and He said absolutely not. In the lobby, Dustin became more aggressive and was very close to my body, telling me take my keys and leave after asking me if I had "checked out." Mundy's Collison never provided me with an itemized list or had me sign off on their additional repairs for the supplement. The final invoice has so much work that was not necessary or even done. I can pinpoint each item. A search of Google reviews shows that this is a common practice with this shop. Countless tales of unnecessary repairs being written up and work not being done properly are there out there. On the following Monday, I was give a refund check of $318. Upon checking another revised, edited invoice, the service writer added details of the shop "discounting" their rates and adding the repaired brake lamp to make it look like they had lower their costs to fit the final bill of $5108.

Mathis recently repaired my car and did a fabulous job. I had it at the dealer for a recall and…read moretold them I had just had it fixed after someone hit it and he said "wow, they did a great job!" They were very helpful and responsive!

I've used Mathis Collision for 20 years. I've had a half dozen vehicles repaired by them and the…read morework has been excellent every time. I live 50 miles away now and will still use them the next (hopefully never) time I have a damaged vehicle. They are basically automatic. They do the work on time, honor their quotes, and finish the work correctly the first time, every time. Can't say enough how fantastic this body shop is!!!!