This place is a complete ripoff quoted 800.00 for front brakes !! Are you kidding me? Hame brothers…read moredown the road quoted me 500.00 this place is a joke . Steve was nice but money hungry

Knowledgable technicians, friendly service, and very trustworthy. What more could you ask for?read more

We have been going here for probably 15 or 20 years for my wife's car and mine, and in all that…read moretime I don't think I ever had one issue with any service, from oil changes to a pretty major repair on my Jeep. We also bought an older (but nice looking) RAV4 for our daughter as her first car probably 10 years ago from their lot, and she's still driving it with almost 300,000 miles on it. She gets it regularly maintained at this shop and it still looks good! I like going in there, they treat you almost as if you are their friend and it's a real personal touch like in the old days, Andy remembers my name --nobody does that anymore because most people don't seem to care, but they do and it feels good, if I'm being honest. I am surprised to see some people saying it is too expensive and I will probably concede that it is not the bargain basement of car places but neither is the professional level of expertise and what you get for the money. In talking to a coworker of mine in Hampton NH and one of my neighbors about some car issues, they go to the dealerships where they bought their cars and they paid a lot and both had problems with the work, my neighbor always gets a little bit of a rough reception at his car dealership in Peabody and they give him an argument about everything, but that has never been our experience here, not even a hint of any ill treatment, 100% the polar opposite. As I said, we have never felt we overpaid here and have always been satisfied with the repairs. It is hard to find a good mechanic that you trust, and Andy and his wife, who works there also but I believe only a few days a week, are real sweet people and they really love and respect their customers in my opinion. Keep up the good work, guys!

This place will rip you off. They told me one price, I had a feeling they were overcharging so I…read moredid my own research. Told them I would not like to proceed with the job. Because I said no, I got essentially lectured for 2 minutes as to why the job was going to cost so much money. As if it was going to change my mind. Took my car to another shop and they fixed it for hundreds of dollars less. Do not bring your car here.

As a long time resident in saugus mass im do disappointed to see these scamers still in buisness…read more My fiancee brought his car here and brand new breaks and break pads i bought to install. He paid 200 for the installation, which was improperly done and the brakes that were installed were not the original purchased and brought in. they installed different brakes than the ones that we had brought in that they agreed to install that were cheaper in flimsy and now my fiancé's car is damaged as a result. I have already filed a complaint with the Better Business Bureau and a police report for the robbed brakes over at Saugus police station. I don't recommend using these people. Dont waste ur money on this business which no ethics.

I needed a mechanic being new to the area and found this place online. They took me in right away…read morein the morning to look at my car, they were thorough when looking at what the problem was with the noise I was hearing in my tires. Was able to get an amount to fix it which was reasonable and they were able to get n my car fixed in time for me to take care of my evening errands on time. Thank you so much and I will return for my car maintenance here. The staff was very nice and accommodating.

Being as my personal vehicle had caught fire on route 128 in Woburn, I didn't have much option as…read moreto who towed it. But my tow truck driver was a nice kid, and the employees in my interactions here were polite. It was otherwise fairly simple for the paper work to release my vehicle to my insurer. Of side note (not important to the company or their services), I was further amused to where their location was. Their business is located in a former Armstrong Ambulance Service base. The call sign for the base was 'Fox.' How do I know? I worked there many moons ago and had worked there. So it was a trip down memory lane visiting this location. It had been well over a decade since the last time I was there. I remembered exactly where the bunk rooms were, the restroom, the terrible shower with luke warm water. Ah, memories!

my was told there after an accident and when I got there, my had clearly been through they were…read moreextremely nice but their thieves I would never trust these guys.

We have brought 2 of our cars here, each time I've been happy with the outcome. Had an issue on the…read moresecond time Josh and the men took the car back in gave me some not so good of news, and took care of it.. good luck finding another business like that. Thank you mechanic's direct

Not all that impressed. Maybe you'll do better at this shop with a racecar. If you've got an old…read morebeater, go somewhere else. I came to the shop for alignment, an exhaust quote, and maybe smoothing the front rotors. Came out with half an alignment, an exhaust quote, new brake fluid, and other brake work to save up for. The Good: Very friendly, approachable sales and mechanical staff. Lots of show cars and happy customers on display. Reasonable with cost of work and parts. Called me back like they said they would. Clean shop, looks comforting. They did find a brake fluid leak I missed, and didn't give me a hard time about doing that work myself. The Meh: I paid for 4w alignment only to find they just adjusted the front/rear toe. No other shop had trouble with front camber, but this one said it "can't be adjusted on this car". No call to say that, and evasive about whether they tried and lost to rust -- or if they just didn't know it was adjustable. But that's what I paid them for... I guess they also inspected my air filter, because I found it wasn't closed all the way. A sudden extra roaring sound when I left should have been hard to miss. Verdict: My car is 18 years old, and though it looks its age I love it. But I hoped for more than I got from this shop.

The station attendant tried to cheat me out of my $2 change. He said,…read moreI don't have any dollar bills to give you change. I demanded my money.. he said,, you can wait till I get $2 dollars. I did. He gave me $1, then 5min later he got the other dollar he owed me. He threw the dollar through my car window hitting me in the face and telling me, "Don't come back,,I won't serve you. Owner ship you ought to see if he's skimming cash till or trying to cheat others.

Stopped by at this gas station today. The attendant was prompt and very friendly. Great prices…read morealso! This will be my go to for gas in Medford!

1-Star Review for RT28 Motors - 137 Main St, North Reading, MA…read more I bought a used 2017 RAM 2500 from RT28 Motors, and the experience has been extremely disappointing and costly. Within days, the truck failed the Massachusetts state safety inspection for major issues including: * Bad ball joints and tie rods * Broken side mirrors * Steering concerns * Suspension and emissions failures These weren't cosmetic issues -- they were safety violations that made the truck illegal to drive. Before the inspection, I had already raised concerns about the steering. I was told it was "just a wheel balance" and brushed off with "Are you a mechanic?". I was also promised in writing that repairs would be handled once the bank funded the deal. After they got paid, they delayed registration for nearly a month, preventing me from getting it inspected within the state's Lemon Law window. That's not just frustrating -- it's deceptive. By the time I could inspect it, I had to pay over $2,500 out of pocket for parts, labor, and a wheel alignment -- just to make the truck safe and legal. Now, after providing receipts, the failed inspection report, and documented communication, I've been ignored. Since posting about my experience, I've received multiple statements from other customers who say they also received vehicles with incorrect or unsafe parts installed. That's a pattern -- not a one-off. I'm not someone looking for a handout. I'm self-employed, sober 7 years, and a father of four -- including a newborn. I did what I had to do to keep my family safe. I've filed a Chapter 93A demand and will pursue legal action if needed. If you're considering buying here, think twice and get everything in writing -- including a full third-party inspection before you sign anything.

The salesman who I believe might be, the owner is friendly when he thinks he might get a sale,…read morewhich is all well and good. However, he becomes indignant and overly aggressive if the buyer needs time to think over their potential car purchase. I would not go back or recommend for a car purchase for this reason alone.

Got me sold so far. Bought a car and the dealer had me bring to mark, I believe the owner. Did fast…read moreand top notch work on car that was under warranty from dealership I purchased. So I decided to bring my other vehicle to service and did fast top notch service again and didn't break the bank on cost either. Will definitely use them again.

Here is the deal Honest mechanics are one of the hardest to…read morefind, it's taken me almost 20 years and I finally found the guy. Mark Pelletier (the owner) is the man. He is as honest as they come, does a remarkable job, knows everything about cars and can fix pretty much anything. I was recommended to go there, and went the first time needing a whole engine replacement job, guess what! My car is as good as new. Job done in a timely manner at a fair price. Absolutely awesome. I've been there for other reasons and every time it's a 5 star service. Top mechanic in the country, highly recommended.