I'm only giving one star because I have to..
On 6/17 I went to American Petroleum for service on my car( break work), when I went to pay he ran my card and told me it was declined. I was shocked as it shouldn't have been declined- so I immediately check my bank account. My bank account was showing the transaction had gone through, I called my bank they confirmed that the transaction had gone through and the money was going to American Petroleum. The customer service rep from my bank also spoke with the owner and explained the funds had come out and were going to him. He still stayed that the transaction declined..
So Saturday 6/18 rolls around and I try to back my car out of my driveway and I am unable to do so without pushing the gas completely down to the ground- car is shaking and won't go over 30mph when I start driving.. So I call and speak with Danny, he says bring it down we'll look at it..
When I get there he asks me for the money again. I explain, like my bank did the previous day that the funds were going to him. He asks that I call the bank again, so I do- they tell him the same thing again the funds have been taken out of my account and are going to American Petroleum. He then calls his processing company and speaks with someone (he had them on speaker phone) I hear them say that the transaction went through. So we agree that I'm all set and I leave.
Monday 6/20 comes and he is calling me and texting me telling me I need to give him a check because he hasn't been paid. I provide him with the letter from the bank stating the funds were taken out of my account and were going to American Petroleum. He tells me this is valid and I don't want to pay for my services (which is far from the truth). He continues to harass me about giving him money because he wasn't paid. He then has his card processor call me. I then go into the bank on Tuesday 6/21 and explain to them what has been happening. They give me more proof that the transaction went through and was going to American Petroleum... I provide the card processing company with the proof from the bank, they speak to the bank- I at this point have done everything in my power to prove to them that the funds were taken out of my account and being sent to American Petroleum.
Now I'm thinking its settled at this point, I have provided all that I can, the funds have left my account etc. Thursday 6/30 I check my bank account and there is a second transaction for the services being taken out of my account..I had cancelled my debit card that I had used at the American Petroleum on 6/17 to air on the side of caution.. now this is where it gets even more ridiculous... the card processing company used the prior authorization to re run my card that had been cancelled (now the bank is at fault a bit for letting the transaction go through b/c the card was "hot carded" however his processing company used a very sketchy way to get the card re run..)
I have gone back to the bank and they are taking care of this for me... Just beware of the sketchiness that may occur.. I would hate for someone to have to go through what I went through.. read more