Absolute garbage service and total lack of customer support…read more The car inspection has to be done in a dark underground garage where you won't have much space to walk around the car and the drop off is to be done in the street and you will be liable if anything happens to the car after you drop it off. Their damage department won't hesitate to make you pay for "damage" if they see fit. Total scam, avoid at all cost.

This place is the pits! I needed a larger car for visiting family and friends. I even booked in…read moreadvance because I plan everything. I got all the paperwork done, license, Swedish ID, credit card info, etc. I even got reminders via email about the upcoming rental. Flash forward to the day of...I go to pick up the SUV and I am told it has been cancelled. No apologies or anything. So, we have a planned trip with hotels booked for a week, but no vehicle that fits everyone. There was no courtesy call or email or text or tweet or anything to inform me that the SUV was cancelled. THIS IS NOT OKAY! I can't fathom how they won customer service awards because clearly they are lacking. I've used Sixt many times in the past in numerous countries and this has never happened before. Only in Stockholm have I ever been mistreated. Please note that it says Central Station location, but it's not even in Central Station. It is about a 200m walk from Central Station. Anyway, just thought I'd let y'all know what went down. AVOID THIS PLACE! However, if you decide to use them, make sure you go to the store front and check to see if things are in order way before your impending trip.

This review is overdue. We are from the U.S. and visited Stockholm in December 2025 for our first…read moretime. We had a car rental set to pick up on Christmas Eve and arrived late. There were two EXTREMELY HELPFUL and courteous employees who happened to help us after hours. I cannot tell you how incredibly grateful our family was for their assistance. I don't know the name of the employees who assisted us, but it was a miracle that they were available on that evening, after hours, to help us navigate the process because the self-service kiosk was not working. Thank you, Hertz! Stockholm was beautiful to visit. We look forward to visiting again,

Don't trust them. They said they will charge me 110sec (11€ for being the second driver) and they…read morecharged me 192€. Almost one month ago and still haven't received my refund. The car had broken front window and was dirty inside. Never again from hertz.

We had a wonderful experience with Avis Rental Car - Stockholm, Sweden. We were assisted by…read moreFarhange, who quickly and efficiently described the available vehicles and was exceptionally professional and kind. Farhange took time to provide us with information regarding the accessories available in the cars, and he had us in and out of the company very quickly. In addition to him being very professional, he was helpful with information regarding some of the sites to see, as it was our first trip to Sweden. FARHANGE provided much better than 5-star services, and we appreciate all his assistance. We loved the car we rented; it was spotless despite inclement weather.

Our entire interaction with Avis/Budget was dismal. We picked up the car at the central location…read morein Stockholm, and were helped by three very young gentlemen who all appeared to be new. They had no idea how to get to the highway out of town, and apparently none of them drove. GPS saved the day to exit the city. Next, we noticed an alert on the dash, which we finally traced to a fuel gauge reading empty! We stopped at a gas station, and learned that the car could run on gas, OR compressed natural gas, and was out of compressed natural gas, which set the alarm, but we could proceed on gasoline. This would have been a good thing for our three agents to have mentioned. When we attempted to return the car 5 days later to the location specified in the contract, we learned that it closed early, as it was a national holiday. We were directed to an alternate site that we were assured was open, but it was closed as well. We were obliged to return the car to the office at the airport 40km away, and take a taxi to our next stop. I used the Avis website to lodge a complaint, and asked to be reimbursed the $60 for the unplanned taxi ride. A week after our return, an additional charge appeared on our credit card for $166, with no explanation, but I suspect it is for delivering the car to someplace other than the original. It has now been 18 days since our return, and Avis has not responded with specifics. We received an acknowledgement of having placed the complaint, but with no specifics. My advice: avoid these amateurs. I have had much better service from Sixt overseas, and regret that I did not take this business to them.

Statotil is of course a gas station but the main reason I go here is usually to buy some food…read more Great opening hours is the key. I often arrive late to the flat and have nothing so stop by here to pick up some essentials. Prices are of course fairly high but that is the price to shop outside normal shopping hours so no reason to complain. Have also rented a car here on a few occassions and prices are often fairly good for that so they are ok for that.