This review is overdue. We are from the U.S. and visited Stockholm in December 2025 for our first…read moretime. We had a car rental set to pick up on Christmas Eve and arrived late. There were two EXTREMELY HELPFUL and courteous employees who happened to help us after hours. I cannot tell you how incredibly grateful our family was for their assistance. I don't know the name of the employees who assisted us, but it was a miracle that they were available on that evening, after hours, to help us navigate the process because the self-service kiosk was not working. Thank you, Hertz! Stockholm was beautiful to visit. We look forward to visiting again,