I went to return the car I rented and the man who can to help me didn't even speak to me or tell me…read morewhat he was doing. Then is Swedish he told me I had to pay for the gas that he filled up. He then just gave me my receipt and said nothing more to me, he didn't even take a look at the car. I found him to be super rude. When picking up the car we had a more pleasant situation with a younger man. Leaving the car was very disappointing with this older gentleman.

Absolute garbage service and total lack of customer support…read more The car inspection has to be done in a dark underground garage where you won't have much space to walk around the car and the drop off is to be done in the street and you will be liable if anything happens to the car after you drop it off. Their damage department won't hesitate to make you pay for "damage" if they see fit. Total scam, avoid at all cost.

This place is the pits! I needed a larger car for visiting family and friends. I even booked in…read moreadvance because I plan everything. I got all the paperwork done, license, Swedish ID, credit card info, etc. I even got reminders via email about the upcoming rental. Flash forward to the day of...I go to pick up the SUV and I am told it has been cancelled. No apologies or anything. So, we have a planned trip with hotels booked for a week, but no vehicle that fits everyone. There was no courtesy call or email or text or tweet or anything to inform me that the SUV was cancelled. THIS IS NOT OKAY! I can't fathom how they won customer service awards because clearly they are lacking. I've used Sixt many times in the past in numerous countries and this has never happened before. Only in Stockholm have I ever been mistreated. Please note that it says Central Station location, but it's not even in Central Station. It is about a 200m walk from Central Station. Anyway, just thought I'd let y'all know what went down. AVOID THIS PLACE! However, if you decide to use them, make sure you go to the store front and check to see if things are in order way before your impending trip.