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Hertz Rental Car

1.8 (5 reviews)
Closed • 8:00 am - 5:00 pm

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10 months ago

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Enterprise Rent-A-Car

Enterprise Rent-A-Car

3.1(32 reviews)
4.7 mi

We had an another rental car agency cancel on us last minute in Disney World. I called a few…read moreenterprises and other rental companies but unfortunately because of a traffic issue at the airport there were no local rentals available. I called this enterprise and they were so helpful. They were able to get me into a car right away so I just Ubered over there to pick it up. As I arrived, the gentleman met me at the Uber and took out our heavy suitcases and then after I rented the car, he put our suitcases into the rental. All of this without me having to ask for anything. The car was in great condition and was just what we needed for our 3 1/2 hour drive to Miami.

Reservations mean absolutely nothing here. If I could give zero stars, I would…read more After reading the reviews, I tried to avoid problems by making my reservation before I even left home. I also called to extend it by one day. The representative told me he would call the location directly to confirm they had a car available. He put me on hold, came back, and assured me a car would be waiting for me. When I arrived--no car. The person on the phone later claimed he had tried to call me to say they didn't have any vehicles, which simply wasn't true. At the office, another employee told me I should have called the location directly. However, when you dial the number listed for that address, it routes you to a central call center--not the actual office. I then called customer service again to try a different location. My reservation was changed, and I was told to call the same main number, press 4, then 2, to reach the actual branch. I did--still no cars available. Clearly, a reservation here doesn't guarantee anything. It feels like getting a vehicle is purely a matter of luck.

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Enterprise Rent-A-Car
Enterprise Rent-A-Car
Enterprise Rent-A-Car

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Hertz Rental Car - carrental - Updated May 2026

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