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Hertz Rent A Car

2.2 (30 reviews)
Closed 8:00 am - 8:00 pm

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kia soul
Kanayda A.

If i could give this place 0 stars I would, the receptionist KAREN was very rude. My reservation was at 8:30am at 10:15am there was still no vehicle ready after another receptionist told me that he had two rental cars that needed to be washed and I was at the top of the list. I was never notified that there were no rentals ready before driving 35 minutes to come up there. He mentioned that there was a kia soul that was ready just needed to be cleaned that I WATCHED them clean. the Kia was still sitting outside when the receptionist Karen told me there were 0 cars available and proceeded to cancel my reservation.

Bill Lewis of Vero Beach, Florida, visiting Yuma, Arizona, for a week.

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2 months ago

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3 months ago

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2 months ago

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1 year ago

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1 year ago

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2 years ago

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6 years ago

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4 years ago

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2 years ago

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4 years ago

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3 years ago

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5 years ago

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3 years ago

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9 years ago

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4 years ago

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6 years ago

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9 years ago

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6 years ago

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7 years ago

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11 years ago

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10 years ago

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9 years ago

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14 years ago

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12 years ago

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Ask the Community - Hertz Rent A Car

Review Highlights - Hertz Rent A Car

I just wanted to put my opinion forward as I do know that the Yuma location has always looked after my needs as well as numerous individuals that I have sent there.

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Budget Truck Rental

Budget Truck Rental

1.8(4 reviews)
6.7 mi

Extremely Disappointing Experience…read more I reserved a cargo van on June 28th for July 14th at 8:00 AM at the Budget Truck Rental location at 3040 S Pacific Ave, Yuma, AZ. I received a confirmation email and printed it out. I also called the local office six times the week before to confirm the reservation, and each time I was told the van would be there. When I arrived at 7:45 AM, the office was closed. It didn't open until 8:15 AM, even though the posted hours said 8:00. When someone finally arrived, they told me they couldn't find my reservation. I showed them my printed confirmation, and only then did they locate it--but they still said they didn't have the van I reserved. This caused major disruption. I had taken time off work, and someone else had done the same to help me move. I called customer service and was told a manager would call me back within 30 minutes. That never happened. I called again and was told to wait two hours. Still no call. After multiple follow-ups over two days, I finally spoke with a manager who told me there was nothing they could do--not even from Phoenix, which I offered to drive to. This was an incredibly frustrating and unprofessional experience. A confirmed reservation should be honored, especially after multiple confirmations. I would not recommend this location to anyone.

My first experience here wasn't that great, but the two times after were excellent…read more They are pretty efficient, the lady working the counter is pleasant, and they are cheaper than U-Haul. The trucks are also in decent shape. In short, I recommend this Budget location.

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Budget Truck Rental
Budget Truck Rental - This is where the damage would have done if I used the tow dolly

This is where the damage would have done if I used the tow dolly

Budget Truck Rental

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Hertz Rent A Car - carrental - Updated May 2026

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