Great and friendly service, easy to deal with, especially the manager who had a couple options for…read moreme. Also, car was ready early and very clean.

This specific Enterprise location In Gloucester is AWESOME! Their manager Alex exceeds all…read moreexpectations for customer service. He is smart, energetic, and he really cares about his customers. This isn't a review of Enterprise in general... Just the Gloucester location on Eastern Ave

We've been customers of Burbank for over 15 years now and never have been dissatisfied with any…read morework they've done on our vehicles, always calling us if they find any extra problems that they might find on your vehicle before they start any costly extra repairs. Friendly and trustworthy service.

I just wanted to write a review for these guys because they are fantastic. They are great, honest…read moremechanics. They really are the sweetest guys. One time, I was on a walk and I was far from home. I was really thirsty so I went into the garage and asked for some water and they gladly gave me a water bottle. One of the owners has a live parrot that hangs out in the office. My mom's been driving for many years and she says these are some of the best mechanics she's ever had. They've always been very helpful and inexpensive with my car. I can't recommend them enough.

Very friendly. As a woman I find some places try to talk me into work I really don't need. They…read moredidn't do that.

I sent my daughter 3 weeks ago to have her tire looked at. The told her there was a staple in the…read moresidewall and it couldn't be repaired. Here's the photo of that alleged staple in her 18 month old Yokohama tire. I'm done.

I rented a mini-Bobcat and got a great price and the service/delivery is A+ at Gloucester Rental…read moreCenter. Equipment was top-notch. This couldn't have been easier. Many thanks.

When I lived in MA, I used Gloucester Rental Center (GRC) and was very satisfied with their Rental…read moreItems but also the works, who knew their product. Fast service, good knowledge base, a full range of rental items, and their employees are a stand and a good reason to rent from them.

I won't go anywhere else now that I've been to Norms auto repair. So much honesty and skill -- I'm…read moreso impressed by Norm and the way he goes out of his way to help his customers. Thank you so much!

I bought tires and got an oil change. Wrong type of oil and less than 15 thousand miles tire's…read morealways need to be inflated. 1000 bucks???? I'll never go back to Norm again!!!!!

Superb service!! We used this service from Boston Airport to the Beauport Hotel there and back. We…read morehad two different cars and drivers and both were extremely timely, clean, friendly, and organized. Highly recommend. We will definitely be using for future visits.

Always reliable, precise, with complete knowledge of airline monitoring. Driving is excellent,…read morecars very nice.

Professional auto repair in every aspect of the service from beginning to end. Highly recommended…read morewithout hesitation.

This place is awesome! Paul the owner is so very nice to talk to and work with, and they did a…read morebeautiful job on the repairs for my car, and in a very timely manner. He even dealt with the car rental place for me while my car was in the shop. I highly recommend this place, and it is so great to support a locally owned business who knows what true customer service is all about! Thank you Paul and your employees!!!

You should be weary of getting your car serviced there, for the probability that an unexpected…read morecircumstance could develop. Young person (Coby), along with her mother, standing behind the counter is nice until you, a customer, have paid the bill and realized they damaged the side panel of your car beneath the front passenger door--right where the car is put on lift. First it was the denial that it could not happen in their garage. If you insisted that the small dent looking fresh and was not there until you pulled in; and requested that they acknowledged it could have happened in their garage. To no avail, you leave and directly go to a body shop to find out if the damage was new and could be caused as the car was put on the lift. With the preliminary estimate of the damage, almost $1,200.00, and the verification by the bodyshop that it could very likely happen as the garage put the car on lift, you return to East Coast Tire and show the young person and mother the estimate and convey the bodyshop's assessment. The young person suddenly and unexpectedly becomes irate and, with a foming mouth, repeatedly asks you in the foulest language to leave; and with a quick jurky motion and his stature advances towards you. As you hold your position, the mother attempts to hold back Coby. They then call Gloucester Police to have you be removed from the premises. Now, you humiliated with a big knot in your stomach end up with no option left other than seeking an arduous, yet uncertain legal action.

Nice friendly people, honest and explained everything thoroughly and patiently. Was in and out in…read more30 minutes and car is driving so smoothly.