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    Hertz Rent A Car

    2.0 (6 reviews)
    Open 8:00 am - 8:30 pm

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    6 months ago

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    2 years ago

    They charge me $400 smoking fee, espite the fact that I am not a smoker and did not smoke in the car.

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    2 years ago

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    3 years ago

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    3 years ago

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    5 years ago

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    Sixt Rent A Car - BMW X5

    Sixt Rent A Car

    2.8(9 reviews)
    0.2 mi

    Not only was there small damage when I picked it up that they said I did, they charged me $150…read moreextra for dropping it off at a different airport when in fact I did not. After spending half an hour on Chat, they told me they couldn't help me.

    This is my first time renting from SIXT, and so far so good. It's been a great experience so far,…read morestarting from even BEFORE we picked up our car. Apparently, SIXT changed the hours at this location after be booked our vehicle. I was worried since our pickup time appeared to be after the updated close time, and a Sixt customer service rep noted that we were going to come before the new close time to pick up the car. Irving (who I believe is the general manager of this location) took time to personally call me ahead of the rental and assure me that they would remain open for us to pick up at our original time. We adjusted our schedule as best we could, but we still arrived after the updated close time. Sure enough, Irving was personally there to help me (the airport and every other counter was EMPTY!). He was incredibly helpful as well - the Sixt website wasn't working properly for us, so he came out to log all the damage on the car before sending me on my way. He was also really nice and upgraded our car which I really appreciated - it's the nicest rental car I've ever driven, hands down. On top of all this, since we're dropping off at a different airport location, he personally made sure I found the right location and also mentioned the logistics and timing there to make sure we won't miss our flight. White glove service with a smile. You have a happy customer here, and I plan to give you my business again.

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    Sixt Rent A Car - Nice cars!

    Nice cars!

    Sixt Rent A Car - Our photo before we left the car rental lot. I can't post Sixt damage picture because they have already taken it offline.

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    Our photo before we left the car rental lot. I can't post Sixt damage picture because they have already taken it offline.

    Alamo Rent A Car

    Alamo Rent A Car

    5.0(4 reviews)
    0.0 mi

    We rented a car here on a Wednesday in April 2022…read more Most flights from Denver to Aspen had been canceled due to adverse weather. Eagle airpory was the best alternative we could find. When we called the Alamo national phone number to change our reservation from Aspen to Eagle, they quoted us $123 for two days, with return to Aspen.  We got to Alamo Eagle, and they had to search for the reservation. They found it, and quoted $123, plus booster seat rental.  Leaving, quoted price was over $1200, but only my wife heard the guy say that, and she thought she may have heard it wrong. We left in a nice Nissan Rogue.  While were driving away, the guy from Alamo Eagle called us back. After a couple of tries to get a good cell signal, he explained the situation.  He had been out of one-way rentals, so the one-way surcharge rang up as $1000. He adjusted it to $250, the standard one-way fee, because the phone reservation had granted the reservation.  That's not as good as waiving the one-way fee entirely, but it's certainly better than $1200. And calling us after we had left was definitely solid customer service. The car worked well. Drop-off in Aspen was no hassle, but nothing to do with this location. By the standards of car rentals in general (and in particular an incident on Kauai where we ended up in arbitration to remove unauthorized charges), this was pretty much as good as it gets. I think they earned a five star "as good as it gets".

    Best car rental place in the Valley. I always use Alamo at the Eagle Airport, fast friendly service…read moreALWAYS!!! no problems ever. Joe & Aldo get you what you need and on your way.

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    Alamo Rent A Car
    Alamo Rent A Car
    Alamo Rent A Car

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    Dollar Car Rental - This is the car that has a chipped on the driver side. Make sure to look for that and take photo if you're renting this car.

    Dollar Car Rental

    2.4(30 reviews)
    0.1 mi

    WARNING ABOUT THIS LOCATION -- READ BEFORE RENTING…read more I rented a car from Thrifty/Dollar at Eagle County Airport and was wrongfully hit with a $150 "odor removal fee" despite returning the vehicle early, clean, and with a full tank. I do NOT smoke and there was absolutely no odor in that car. What made this worse was the way staff handled it: * Katrina (licensee rep) yelled at me on the phone, cut me off repeatedly, and was extremely disrespectful. * Rachel (General Manager) did nothing to help or correct the situation. * Tyler (Cleaning Manager) was listed as part of the decision to falsely claim an odor. Hertz corporate later reviewed the case and confirmed the location was wrong -- saying the franchise "strongly disapproved of the odor removal fee" and apologizing for the behavior I experienced. But because this location is independently owned, they refused to refund me even though corporate agreed the charge was inappropriate. I've had to file a BBB complaint, an Attorney General complaint, and a bank dispute because of this location's unethical behavior. If you value your time, your money, and basic respect -- avoid this rental office.

    Scammers This car rental company will charge you for damages…read morethats already present on the car you're renting. So, make sure to take photos of the damages before you leave and make sure to point it to them. A chipped on the windshield is already there when we picked up the car, I took a picture of the other damages but I forgot to take a picture of the windshield chipped because they parked the rental car in front of arrival area (so we were told to move right away) I was busy entering my destination so I forgot totally. But as soon as I got in the car I noticed the chip already. Big mistake to not take a picture of it right away but got distracted. I don't recommend this place. Dishonest company and sure you will get your karma. Lesson learned: TAKE PHOTOS OF ALL DAMAGES PRIOR TO LEAVING THE RENTAL PLACE!

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    Dollar Car Rental - Damages

    Damages

    Dollar Car Rental
    Dollar Car Rental - Reservation price vs actual contract at pick up

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    Reservation price vs actual contract at pick up

    Hertz Rent A Car - carrental - Updated May 2026

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