Zero Stars. I had an $800+ rented Toyota Camry last July for 3 1/2 days out of Rapid City with drop off in Cody. When I returned the car in Cody, there were no reps outside, renters told the agents the mileage on the car and were charged. Months later I received a letter from PurCo Fleet services saying Hertz had made a hail claim on my car. They sent 6 photos, 1 of the overall car, 1 of the key, 2 of a finger pointing to what looks like aluminum molding on the top of a door, 1 of a finger pointing to what looks like the roof and a pic of some tablet on the windshield. With this I might conclude there is damage to molding and perhaps the roof. However, the charges are $2,567.88 They replaced hood, fender, roof, pillars, rocker, floor, front door, rear door quarter panel, trunk lid. How do these photos warrant this extensive repair? Evidently I have to just "believe" that a) the photos were taken in July, when they were sent in October and b) that basically the entire shell of the car needed to be replaced, I saw nothing wrong with the car when it was returned and another car traveling with me had no damage. It has been nothing but a dead end trying to get more proof of the damage - PurCo claims they only have what's sent and Hertz has no clue, they hand it off to PurCo in a royal finger pointing battle. USAA will only pick up the "repair" part minus my deductible or $1500. Loss of Use and Admin fees don't get covered, so this 3 1/2 day rental will top out at just under $2,000. This is a business that is a scam as far as I can tell. I can't prove them wrong when it's months later and repairs have already been made. Hertz will NEVER see me rent from them again. read more