I am writing an updated review for a review I left this week. The manager after seeing my review…read morehas communicated very well with me to address my issues with items I purchased. Apparently, the items were by mistake sent out without being checked over for defects. The company acknowledged this and credited me for their mistake. They did advise to always get pictures emailed before ordering from a salvage yard which will be very helpful to anyone who orders. Since I couldn't remove the rating from before , I wanted to give credit to the staff who graciously helped resolve the issues with our order. Thank you Chucks for following up and understanding our needs.

From the owner: Chuck’s Auto Parts Solutions is your trusted source for premium recycled OEM, remanufactured, and…read morenew aftermarket auto parts. With over 52 years of family-owned and operated excellence, our third-generation team proudly serves customers nationwide from our state-of-the-art facilities in Douglassville and York, Pennsylvania. From engines & transmissions to body panels, wheels, tires, headlights, taillights, and interior components, we carry parts for nearly every make and model 2008 and newer. Our vast inventory is constantly growing—adding up to 135 new vehicle listings daily—ensuring we have the parts you need, when you need them. Each part goes through our quality process—cleaned, inspected, tested, and graded for an accurate part description—so you can buy with confidence. Plus, we offer nationwide shipping and our available LIFETIME part & FULL labor rate warranty coverage for true peace of mind. Whether you’re a repair shop, dealership, or DIY car enthusiast, Chuck’s delivers Quality Parts, On Time, As Described.

Mike is the best!! Not sure if it was my lack of understanding of how to put on my back window's…read morewindow wiper, or if it was because of the franticness in my eyes, but Mike helped me find the part I was looking for and then install it for me for free and quickly. Everything happened under five minutes. He was so encouraging, friendly, and helpful, I'm so surprised by the rating at the shop. I definitely will come back here for all of my car needs, and I trust him completely, wholeheartedly, and I highly recommend the spot! I'm most thankful and grateful for their knowledge and service!!

I have been to this location before. It is hit-or-miss. As far as customer service goes, it depends…read moreon who is working that day. I went there today to buy a battery and asked the girl about installation. She said we can't do that today. Then I asked for a manager phone number. She said we didn't have any cards. With manager's numbers I asked for just a phone number. She said I could find it on Google. So needless to say I walked out without a battery.I will be shopping somewhere else. Do not expect good service at bel air festival location.

Had a good experience with Service Advisor Serena Garvin. She helped me twice this week with…read moremaintenance work on my 2017 Chevy Colorado. She was knowledgeable about the services I needed, and got me in on short notice. Thanks for your help Serena.

Awful! Brought in for oil change 2 months ago and they gave said almost everything in the car has…read moreneeded replacement. Brakes, tires, turbo charger-which they had the car over 2 werks and now as soon as i got it back the engine light is on! Then they tried charging me for the loaner for dog hair and dog shit?! None of my dogs were in it and who in their right mind would let their dog shit in the car anyway?? They just try to extort money without actually fixing anything.

I bought my 2019 MB SL 450 in May 2023 with only 7000+ miles on it, I took it to Autowerkes for a…read moreonce over and they said to come back once it hits 10K miles and will do a more extensive check. Just reached 10K miles on 1 July 24 and they performed the 10K service. Even checked the right rear convertible top pivoting cover and came up with a fix. Everything about the car was in great condition and they topped of fluids as needed, replaced engine oil and filter, set tire pressures, reset service indicator and TPMS. All this took time, but it was well worth the wait. Very friendly and helpful. Definitely recommend Autowerkes service if you own a German or Euro car, you won't be disappointed!

Recently purchased a BMW M3 from them, once I received the car I brought it to my mechanic for a…read moreonce over and oil change. I found out that the motor was just replaced. I contacted the shop and spoke to owner Sergio, he told me he knew nothing about it. Found out that they bought the car with a blown motor and replaced it with a junkyard motor. I have proof of this with pics and video. I called the owner Sergio back and all he said was it was a good car and is there no issues with it. I feel I paid too much for the car being it's not original and not happy with the owner lying about it.

These guys are great they take care of me each and every time I need something done. My Cadillac…read moreneeded something done to it to where the dealership was charging me 1200 and these guys welded the piece that needed to be put on to keep my pipes straight didn't even charge me for it. Just gave me my oil change and everything else that I was doing. Yeah, these guys are great.

My first time at this place. I am impressed! You definitely have a happy costumer . Nick was on…read morepoint. Thank you so much,

Courteous and professional staff and an excellent job lining my Jeep tub! Worked with me on design…read moreand color choices.

Chose to take my truck to the Catonsville location as my friend had his truck done there. As I…read morepulled up to the parking lot, a man came out to greet me promptly. I was in the process of taking off my tonneau cover, and he told me he'd have the team take it off and have it back one when they were done. I made some special requests like no Line-x stickers or badges and to have some holes taped down. I waited for the truck since I didn't have a ride. Watched some cable TV that was available in the waiting area. Very friendly staff, we discussed the shows. When the truck was done, one of the workers brought it around to the front and had me inspect. I was really happy about the way it looked on the truck, amazing product. My bed was all scratched up before, because I was too lazy to get it done sooner, but now it looks brand new and better. All in all I'm satisfied with the job. I'd give them 4.5/5 if I could. The only reason for me taking off a half point is for some minor miss in details. They sprayed over 2 bolts (shouldn't really matter though) and there was some overspray in my bedgate latches. All in all I would recommend this place to anyone. Very friendly staff and great work. Thanks! Update after a couple years. PStill looks great, bumping from 4 stars up to 5