I received great service from this location. I called around to see what shop could assist me with…read morebattery removal and installation. Advanced Auto Parts in Fallston was the first who was happy to help. As a woman anything deal with a car, but they were clear in their explanation and. told me what batteries were in stock. They made a recommendation for my vehicle. and the whole process took less than 30 minutes. Unfortunately, I didn't get the names of two gentlemen that helped me, I really appreciate them. It was a hot day and they were eager to assist. Thank you!

Customer service I walked into the store and the gentleman at the counter tall gentlemen with a…read morebeard did not acknowledge I was there kept typing on the computer would not acknowledge me I directly asked him after standing there for a few minutes where were fuses he pointed down the aisle I say could you help me he said they're down there The other gentleman in the store clean shave a nice young man I don't know either one's name came and said I can help you he showed me the fuses I needed the other gentleman was at the cash register he would not ring me up The nice gentleman rung me up told me have a beautiful day customer service this was old-fashioned prejudiced

I am writing an updated review for a review I left this week. The manager after seeing my review…read morehas communicated very well with me to address my issues with items I purchased. Apparently, the items were by mistake sent out without being checked over for defects. The company acknowledged this and credited me for their mistake. They did advise to always get pictures emailed before ordering from a salvage yard which will be very helpful to anyone who orders. Since I couldn't remove the rating from before , I wanted to give credit to the staff who graciously helped resolve the issues with our order. Thank you Chucks for following up and understanding our needs.

From the owner: Chuck’s Auto Parts Solutions is your trusted source for premium recycled OEM, remanufactured, and…read morenew aftermarket auto parts. With over 52 years of family-owned and operated excellence, our third-generation team proudly serves customers nationwide from our state-of-the-art facilities in Douglassville and York, Pennsylvania. From engines & transmissions to body panels, wheels, tires, headlights, taillights, and interior components, we carry parts for nearly every make and model 2008 and newer. Our vast inventory is constantly growing—adding up to 135 new vehicle listings daily—ensuring we have the parts you need, when you need them. Each part goes through our quality process—cleaned, inspected, tested, and graded for an accurate part description—so you can buy with confidence. Plus, we offer nationwide shipping and our available LIFETIME part & FULL labor rate warranty coverage for true peace of mind. Whether you’re a repair shop, dealership, or DIY car enthusiast, Chuck’s delivers Quality Parts, On Time, As Described.

Jones Bel Air Hyundai ALWAYS provides excellent customer service from buying the car to service &…read morerepairs of the car. Their slogan is "Jones for life." They go the extra mile to keep their customers happy! We have purchased 5 cars from them and recommend several others to buy from them. We always return to them for regular service, it's worth the drive! All those who work there show they care. Our service advisor, Kenneth Hooper, is just a phone call away to help. When there for service he provides updates on the vehicle. This is in addition to the display showing progress of every car being serviced located in the comfortable waiting room. Each visit there is a pleasant experience! I highly recommend this business!!!

After performing a serpentine belt replacement and a recall fix on my Elantra the Jones Hyundai…read moremechanic left a small (3 inch?) screwdriver standing vertically inside a hollow of the battery so that when he closed the car hood the screwdriver punctured a hole in the battery. I discovered this today when I took my car to have the oil changed. Standing with the mechanic as he opened the hood I saw something that looked like a small pen sticking out of the battery. He explained what it was and that he couldn't do anything to fix it without replacing the battery. Not only was this dangerous (leaking battery acid), but Jones Hyundai service manager and his boss insist that replacing the battery for free meant they didn't owe me a refund for faulty service that was a danger to me (I've been driving around in a car that has been leaking battery acid) and has caused me to lose a day of work. As I explained to the rude service manager and his rude boss as they stood over me, I refuse to pay for a poorly performed service. If they wish to charge me for the part, I'm in agreement, but I want a credit for the labor. We'll see...the charge has been disputed.

my family takes every car that we own to Mr.Jr. I refer all my friends to cause he gives reasonable…read moreprices and is so fast in his repairs. He is very upfront, honest, and communicative. we love this place. came here a year ago and never looked back.

Thank you JR of Bent Just Right for the work on the Caprice! Always a great job at very reasonable…read moreprices!

Sales associate was clueless, talking on the phone the entire time. Manager was sitting in the back…read moreroom, while a line of 5+ customers formed. Searched for parts on my own, after asking for help. The line didn't move the entire 20 minutes I spent looking for my part. Did not find what I was looking for.

We bought wipers in the rain and both staffers refused to help us put them on. While putting them…read moreon, the staff watched us through the window, laughing. Smh

very helpful and courteous. Treated me with the utmost respect. Would recommend to family and…read morefriends.

Absolute worst auto place around here! My husband and I will never go there again! We went there…read morebecause my cars battery seemed liked it was dying. So we went to get a new battery, they tested it and the machine said the battery was low, so we bought a BRAND NEW BATTERY. The guy who was 'managing' didn't even put the effing battery on right in the first place,(he had no clue what he was doing) and the car wouldnt start at all! then said oh we never even needed a battery, so we put the old battery back it, they test it and said oh it's not your battery it's something else! So your telling me that you read the machine wrong to begin with!? Asses!!! Then it gets better, with the car not starting it all we were stuck in the parking lot, so this awesome manager tell us, oh well there's nothing we can do.., and just leaves us there! I wanted to punch him in his stupid effing face! NEVER AGAIN!!! If it was possible youd get no stars from me you raging jackasses!

this place is amazing...i went all over the creation to find the parts i needed for my car and…read morenoone had them....until i found mr hershey...he slaved over his computer and presto he had the part in stock....loyal forever now

I will come back to update later with more details (salesman names etc)…read more So I was looking to purchase a car since my previous car was going down hill and a friend of mine had what I thought to be the PERFECT car for me. Because it was the first car that I test drove, my sister thought it would be better if I test drove some other cars before I make an impulsive buy. So we came here to browse for a used car within my budget and my taste. The car salesman greeted us with a friendly smile and was extremely professional. I showed me their used car selection which was small but they carried a good variety of cars. There was the car of my dreams....the Altima coupe and it was within price range. I could have melted. The car salesman drew everything up and gave me the keys to test drive. He immediately gave me all the details of the car which were useful because it was everything I was looking for. But I got in and the car and I was not a match... and blah blah blah long story short. Knowing what I wanted and catching on that I wanted a reliable and good looking modern car... he introduced me to the newer Kia vehicles, which I ultimately selected and purchased. He worked with me and made my first solo purchase deal easy as pie. All the staff was friendly and they accountant who handled the financing was full of knowledge and told me everything I needed to do to secure my first loan and how it will help build my credit even more. He gave me the best deal.... even better than the first car loan that I received from the bank. They also introduced me to the service dept manager and this dealership offers free oil changes for the life of the car!! AAAAND FREE MANIs!! Oh yeah, thats the way to this girls heart. All in all, I love my car, I love this dealership and I would recommend anyone to try them for the purchase of their new vehicle. I went in with no intentions of buying a car and had the greatest experience.. Oh! the best part, since it was near my birthday that I made the purchase, my silly self asked if there was a big red bow available since it was my gift to myself... the salesman looked everywhere for one and even called his wife!! It was so sweet. We never found one but its still the best gift ever. :)

My 2018 Volkswagen Atlas, which has been in the possession of Jones Junction service department…read moresince February 17, 2026. As of today I remain without my vehicle, and there has been no clear, consistent, or accurate communication regarding its diagnosis or repair. This situation has moved beyond a routine delay and now reflects a breakdown in service management, communication, and accountability. Summary of Key Facts: My vehicle was brought in on February 17 for a misfire issue (engine light on, suspected spark plug concern). I maintain an extended warranty through CarShield. In early April, I approved the transfer of my vehicle to Volkswagen for further diagnostic evaluation after your team was unable to identify the issue. I was repeatedly told your team was "waiting on Volkswagen." However, on April 15, I directly contacted Volkswagen and confirmed: Volkswagen has already communicated required next diagnostic steps to your management team. The vehicle requires an advanced diagnostic teardown (2-3 hours, approx. $700). Volkswagen is currently waiting on authorization from your dealership to proceed. Additionally, on April 15, CarShield confirmed: They are awaiting contact from your team to proceed under the existing claim. These findings directly contradict the information I have been given by your staff. Financial Impact: Due to the extended delay and lack of support: I have been in a rental vehicle for over 30 days at $30/day (exceeding $900 and increasing). I haven't been informed who's gonna to be financially responsible for this as up-to-date. which still has not been direct answer. At no point has your team clearly addressed responsibility for these expenses. Immediate Action Required: I am requesting the following within 24 hours of receipt of this email: A clear, step-by-step action plan to complete diagnostic and repair. Confirmation of who will authorize and pay for the Volkswagen diagnostic breakdown. A firm timeline for repair completion. I have remained patient and proactive throughout this process. It is unacceptable that I have had to personally coordinate communication between your dealership, Volkswagen, and CarShield to obtain accurate information. Sincerely, STARKE Coburn 2018 Volkswagen Atlas

Came into the Tire Center and was able to right away meet the new Store Manager(Ryan) who is…read moreknowledgeable, helpful, and kind. He asked what service was needed explained a noise was coming from somewhere sounding to be near the right front tire. He assigned to (Brandon) who immediately took it out for a test drive giving insight afterwards the front brakes were worn down. He immediately began the work himself even though he is the Assistant Manager it didn't seem to bother him one bit. He worked quick to remove and replace them. It was such amazing timely, beneficial, and customer oriented service that was provided. So thankful to come across such service especially these days where often customers can be easily mistreated, but don't see it happening at this business with the present staff on board.. ​

1. Do not honor appointments because I was told by the service writer the website does not take…read moreinto consideration current workload at the store. 2. They open at 7:30AM during the week, but they do not have a tire tech come in until 10 AM. 3. They do not know how to use an air gauge or replace valve caps on valve stems. The tire they repaired on my auto had 48psi cold pressure after they repaired it. 4. Took me 2 trips to this location. After dropping my car off the first time, the "tech" decided I didn't need any work when the front tires obviously had more wear on the tread than the back tires. Oh, and the tire still had a leak. Makes me think my service request was ignored. No Confidence None at all. The lack of professionalism and tire knowledge is astounding! To the point that you have to blame company management for letting these examples go on and on. I'll pay a good mechanic more money somewhere else.