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    Recommended Reviews - Herself Health

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    6 months ago

    Lots of personal attention in a relaxed setting. Scheduling the appointment was easy and quick.

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    Andrea H.

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    The Urgency Room

    The Urgency Room

    2.8(66 reviews)
    4.9 mi

    Really happy with our experience during the holiday weekend, Saturday Dec 27. Worst possible time…read moreto go to any urgent care or especially ER. I looked up wait times where I could find them and 3 hours for Urgent care, 4 likely for ER. We were so pleased we were able to make a 6:00 pm appointment at the Urgency Room. They accept Medicare and we have BCBS supplemental. Check in was fast, not many in the waiting area. Chairs were SO comfortable, which mattered because my husband had sprained his back. We were called back quickly to a room (maybe ten minutes?), nurse came within minutes and she was so kind. Just lovely. Not long, doctor was there. So respectful and kind, really listened and explained recommendations. Just WOW. Nice room like an ER, btw, with a bed instead of examine table to climb up on. The doctor could check my husbands back from the chair, which helped rather than have to lie down, which would hurt. Ordered CT, a very nice and upbeat tech came, wheeled him down the hall. They came back so fast I thought the CT couldn't be done yet but it was. Doctor came not long after that, explained CT was all clear. Prescribed zip pack of steroids, nurse found us the address of a 24/7 pharmacy in Savage (Walgreens). Paper work checked out right in the room where we sat not long after that. We drove away a little before 8:00. Efficient, kind, happy staff, large, beautiful facility that must have quite the capacity considering we didn't have to wait for anything and the parking lot was full when we got there. Two pills later, my husband slept through the night for the first time in six days. Couldn't have worked any better. What a gift for us, and now five days later he is mended and walking, sitting, sleeping without pain. Went from screaming yelps to all better. Whew.

    Called the other day to inquire about walk ins- the person on the phone had no personality on the…read morephone. Her tone was flat and she just said well we take only serious things like strokes and heart attacks. I said pretty sure you don't take strokes and heart attacks and they would need a ER facility- I mean come on. Then she said well things like broken bones- I said anything else because online it does say you can do a walk in- then she said well bad stomach pains and then she hung up. Important to have people with the correct info that answer phones and actually give a shit about who they are talking too.

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    The Urgency Room
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    Herself Health - laboratorytesting - Updated May 2026

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