1. Herrera Auto Sales

0

Los Angeles, CA

Cancel

Open app

Search

Herrera Auto Sales

2.1 (21 reviews)
Closed • 9:00 am - 7:30 pm

Herrera Auto Sales Photos

You might also consider

Recommended Reviews - Herrera Auto Sales

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration
Photo of Aber R.
7
48
14

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 1

1 year ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

2 years ago

Not being sold a lemon from the get go and a profit being made at my EXPENSE literally

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 1

2 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 1

6 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 1

3 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 5
Thanks 0
Love this 2
Oh no 0

7 years ago

Helpful 4
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Yaya A.
24
97
7

10 years ago

Helpful 3
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 4
Thanks 0
Love this 0
Oh no 0

12 years ago

Helpful 0
Thanks 0
Love this 2
Oh no 0

7 years ago

Helpful 4
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 5
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 5
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 3
Thanks 0
Love this 0
Oh no 1

8 years ago

Just bought a 2012 Nissan Altima. I am very happy with the car and the process. I would come back again.

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Herrera Auto Sales Reviews in Other Languages

Ask the Community - Herrera Auto Sales

You might also consider

Verify this business for free

People searched for Car Dealers 19,302 times last month within 15 miles of this business.

Verify this business

Tesla - Robot

Tesla

(39 reviews)

The staff at Tesla Montebello were absolutely amazing from start to finish! Even after it was…read moredetermined that my car would have to stay overnight, they went out of their way after hours to make sure I was taken care of and got me into a loaner vehicle. The lead technician, Frankie, was great, along with Kevin, who helped me navigate the process. Jeremy was also extremely helpful and knowledgeable throughout the entire experience. He took the time to explain everything and made the process feel very smooth and stress-free. Huge shoutout to the entire team at Tesla Montebello for going above and beyond. It's clear that they genuinely care about their customers. Definitely one of the better service experiences I've had!

Absolutely unacceptable experience with Tesla and specifically with Fredy. This has been one of the…read moremost frustrating, careless, disorganized, and unprofessional vehicle purchasing experiences we have ever dealt with, especially for a company of this size and reputation. We placed a deposit for a Cybertruck back in February after Fredy from Tesla assured us the process would be straightforward and that he would personally walk us through everything step by step. We made it very clear from the beginning that we were unfamiliar with Tesla's ordering and registration process and were relying on him as the sales advisor to properly guide us through it. What is especially frustrating is that before we placed the deposit, Fredy was constantly following up with us, responding quickly, and actively trying to secure the sale. The moment the deposit was collected, his level of service completely changed. Communication became inconsistent, follow through disappeared, and the entire experience suddenly felt careless and neglected. It honestly became one of the worst sales experiences we have dealt with. Fredy specifically told us that once we placed the deposit, everything was essentially set and that my dad would only need to be present at pickup. Based on those representations, we had absolutely no reason to believe there were still additional requirements or outstanding steps on our end. Now it is almost June, and after almost no meaningful communication or follow up, we suddenly found out there were supposedly still financing and profile steps that needed to be completed, something that was never clearly communicated to us beforehand. The only reason this was even brought up was because we escalated the issue and repeatedly demanded answers after being left completely in the dark. What makes this experience even worse is the complete lack of communication and professionalism after the deposit was collected. Calls were ignored repeatedly. Messages were left unanswered for days while clearly showing as "read." We constantly had to chase Fredy down just to get the most basic updates regarding a vehicle we already placed money down for months ago. At one point, Fredy even admitted that he made a mistake regarding the process and communication, but after acknowledging it, he disappeared again. Later, we were told he was on PTO, and even after that there was still no proper follow up or resolution provided to us. A customer should not have to beg for communication after placing a deposit on a vehicle. Delays are one thing. Being ghosted, ignored, and given constantly changing information after money has already been collected is another. At this point, it genuinely feels like once the deposit was secured, customer service and follow through completely disappeared. The salesman at Tesla simply took our deposit, and at this point we still do not even know if we are getting the car or not. Even now, calls continue to go unanswered while messages are clearly being read and ignored. That level of disregard toward paying customers is completely unacceptable. Montebello Tesla does not even have a direct phone number publicly listed, so Fredy is essentially our only point of contact, yet he continues ignoring calls and messages instead of properly communicating with us. Fredy, are we getting the car or not? We have been waiting since February and still cannot get a straightforward answer.

Camino Real Chevrolet

Camino Real Chevrolet

(622 reviews)

I came in with a check engine light, and Moe and his team were awesome! They kept me informed…read morethroughout the entire process and even took pictures underneath my truck, where I had some minor bumper work done previously. Moe and his team pointed out some deficiencies from the body shop that I wasn't aware of. They worked with me to get everything taken care of in a timely manner and made sure I understood what was going on every step of the way. I really appreciate their professionalism, communication, and dedication to customer service. Great job, Moe and team! I'll definitely be back for my future service needs.

1/5 Honestly one of…read morethe worst dealership experiences I've had. The entire place gave off a low-class, low-end dealership vibe where it felt like the only thing that mattered was their own bottom line, not actually listening to or taking care of the customer. I brought my friend Marcos in as a NEW potential client because I thought I was bringing him somewhere that would actually take care of him. I was willing to co-sign for him if necessary and was prepared to put $15,000-$20,000 down myself to help make the deal happen. We were serious buyers and absolutely prepared to spend money. Instead, the salesperson assigned to us seemed distracted and more interested in pushing one specific truck than figuring out what Marcos actually wanted. The guy didn't even take us outside to properly show us a truck! Imagine walking into a car dealership ready to buy and they can't even be bothered to walk the lot with you. The experience was disorganized from the beginning. I had already spoken with Chuck about coming in, yet when I arrived it seemed like our previous conversation had been forgotten. That same morning, another representative called asking if I was interested in a vehicle. I told her I was literally coming in to see Chuck that day and she responded, "Oh, that's right, that's why I'm calling." That pretty much summed up the level of attention and organization we experienced. What bothered me most was the feeling that assumptions were being made about us and what we could or couldn't afford before anyone even took the time to understand the situation. What a shame. I brought them a brand-new potential customer, was willing to co-sign, and was prepared to put $15K-$20K down to make a deal happen. Instead, the way both Marcos and I were treated made us get up and leave. We'll take our business elsewhere and cultivate better relationships with dealerships that actually value their customers and understand the importance of building long-term professional relationships. You had serious buyers sitting in your dealership ready to make a deal and somehow managed to make them walk out. That says everything about the experience.

Herrera Auto Sales - car_dealers - Updated October 2026

Loading...
Loading...
Loading...