Very disappointing experience with DTF Center Dallas today. I have been a customer for over a year…read moreand have spent a significant amount of money with this company, but after how I was treated today, I will not be returning. I first tried to place my order through their website, but it repeatedly showed "failed to upload" when trying to submit my files. I then used their website chat to ask for help and requested an invoice since I had already shared my Canva document with them. No one ever responded in the chat. Since I still needed the order, I began calling around 3:00 PM and had to call continuously for almost an hour before someone finally answered the phone. I was told the Dallas location was on another call and would be transferred once they were finished. When I finally spoke to someone at the Dallas store, I confirmed multiple times that the prints would be ready the same day. He said yes. I shared the Canva document, he sent the invoice, and I paid immediately. I even asked again if the order would be ready today, and he again confirmed that it would. The Shop app even showed the order being packed for pickup, so I sent my husband to the store. When my husband arrived, the first employee helping him smelled strongly of marijuana and appeared to be under the influence, which was extremely unprofessional. After that, the same employee I spoke with earlier suddenly said the order would NOT be ready until tomorrow, completely contradicting what he had told me earlier. When I spoke with him on the phone to clarify what happened, he was very rude, repeatedly interrupted me, and raised his voice instead of addressing the mistake or trying to resolve the situation. For a business that relies on time-sensitive print orders, clear communication and professionalism are critical. Unfortunately, this experience showed poor communication, rude customer service, and staff behavior that raises serious concerns about professionalism. After being a loyal customer for over a year, this experience was unacceptable and I will be taking my business elsewhere.

I use DTF for the past year and I am satisfied with their quality and prompt delivery.read more

My first experience buying in for my printer. I encountered 2 people. One greeted me moments…read moreafter I walked in-had my cartridges in hand. He took one looked asked if there was anything else I needed , asked if I wanted regular size or large. He returned within moments with my item. Checking out I told the man how helpful the first man had been. Then after just a moment or to of conversation told Hume he had great customer service skills as well. Wish them both good luck in their careers and put this Home Depot on my go to list!

"Top-Notch Service from Jennifer & Rehana - May 13 Visit"…read moreReview for Office Depot OfficeMax - May 13, 2025 Absolutely outstanding service from Jennifer and Rehana. I visited the store on May 13th and was genuinely impressed. These two were not only knowledgeable and professional, but also incredibly patient and passionate about helping every customer--even as the store got busier by the minute. They stayed calm under pressure, worked efficiently, and made sure everyone got the attention they needed without being rushed. Their great personalities and positive energy made the experience enjoyable from start to finish. Office Depot OfficeMax is very fortunate to have people like Jennifer and Rehana on their team. Individuals with that level of care, skill, and commitment are rare. I sincerely hope the company has recognized and told them how valuable they truly are--because they absolutely deserve it. This is exactly the kind of service that keeps customers coming back. Five stars, without hesitation.

Yes great service, they were able to get my T-shirt's done while I waited. I will be returning…read morefor more T-shirts.

Very nice people. Great picture package options and excellent rates! Have a variety of backgrounds…read moreto choose from.

Needed a small run of a 24pg catalog for a meeting.. They knocked it out in 3 days!…read morePaper stock and turnaround exceeded my expectations! Will definitely use them again in the future.

Let's just keep it simple. This was an unpleasant experience being taken advantage of by this…read morecompany. Overcharged and added fees not listed on original invoice. The quality of the sticker was good but not worth the big price tag.

Thomas Printworks is more than a reprographics company. I personally like using them, because they…read moregive me the best customer service and price. That is really hard to beat...amazing customer service with cost savings! I also can say, if I call them up and say I have an issue, they will find a way to solve it for you. I have never been contacted by them with pushy sales calls...they understand business and customer service!

I really appreciate PTG. I'm always pushing deadlines and scrambling to get my CAD drawings plotted…read moreat the last minute, and Clement (the owner) is always there for me. I'll send him my print files by email as I'm rushing out the door to a meeting with a client, and he'll have them professionally printed and bound before I arrive 15 minutes later. Or he'll leave them outside for me to pick up after hours...so convenient. Once he even kept his office open after hours because I was late getting the files sent to him. You won't find service like that many places in the world. And the prices are great. I'm used to paying a lot for large scale prints, and would always format drawings to 11x17 to cut costs. But I realized it costs less to print everything on 36x48s with PTG than it does to print everything on 11x17s at Fedex Office et al. PTG is a great example of why I love family-run businesses and why America was built on them. Thank you Clement, and keep up the good work!

From the owner: We specialize in large format document reproduction with a fast turn around for our customers,…read moreoften providing same day service. Delivery service is available for a fee.

Great staff. Convenient location. Top notch printing. Easy communication. Will order from G3…read moreagain!

Needed some postcards printed last minute for an event and this company overnighted it for me. Very…read moreprofessional and had great results. Will definitely be utilizing these services again.

Amazing customer service! We come here all the time for our Business solutions! From personal…read moreorders to big orders, everything is always done with care and pride. Sergio is the best! Absolutely love the fast turn around and quality of items!

I ordered a shirt on March 28 and received it last Tuesday. My son's event is this Friday. I called…read morethem last week letting them know that they sent the incorrect color. After calling quite a few times, I finally got an answer that the shirt will be delivered either Monday or Tuesday of this week. I called yesterday to see if they would be sending me confirmation and was told that it was being delivered today. I called today to see where they were sending the confirmation only to be told that I was going to be there Thursday morning, which is not enough time for me to get the shirt from the school to my kiddo. Mind you, I told them that I would need the replacement BEFORE Thursday. They have had no sense of urgency to correct their issue and besides the receptionist who I've spoken to numerous times, they do not seem to be apologetic at all about the situation. Now my kiddo won't have his shirt for his last kindergarten function because I just got fed up with the everything and asked for a refund. Because who knows if that shirt would have gotten there Thursday or not.

The employees are the absolute best! The customer's needs are priority and you will feel taken care…read moreof.

They have excellent service. We have used DPS several different times for printing stock cards for…read moreevents. We bought a copy machine and it's excellent! The company has excellent service and the people are great! Would definitely recommend!

I have worked with DPS for nine years and have found their business model of full…read moresales/service/tech support at much lower prices than OEMs a huge winner...and means they will continue to be a partner of mine for many more years to come